Harbin Huaxi Hotel (Ice and Snow World) Guest Reviews
4.1/5
70 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(70)
Positive reviews(61)
Reviews with photos/video(22)
Friendly owner(16)
Awesome stay(11)
Great value for money(8)
Classy environment(6)
Many amenities(5)
Quiet & comfortable(5)
Convenient for shopping(4)
Average sound insulation(2)
Negative reviews(9)
Anonymous User
Standard Queen Room (No window)
Stayed in Nov 2023
Solo travelers
1 review
3.0/5
Posted on Dec 31, 2023
Good for low budget solo travelling. Thin walls, cigarette smell but good location and cheap.
Response from Property: We will report your comments to our management and we will improve our room facility and service in order to get your satisfied, thanks for your comments !
Joseph
Round-bed Room (Without window)
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Jan 6, 2024
Room was small but inexpensive. Excellent value. Staff was very friendly and helpful.n
The manager speaks fluent English, which was a big help.
Response from Property: Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!
Guest User
Discount Queen Room (No window)
Stayed in Jan 2024
Solo travelers
16 review
2.2/5
Posted on Feb 4, 2024
Altough personels are helpful ,room was too bad. Location is good according to price
Response from Property: Thanks for your comments !We will improve our products and service in order to make you satisfied .Hope to serve you again and wish you good luck!
Guest User
Standard Queen Room (No window)
Stayed in Nov 2024
Solo travelers
3 review
3.0/5
Posted on Dec 8, 2024
The special offer room I chose was cheaper than the others. There were four small light bulbs in the room, two of which were broken, and the light in the bathroom was not on. There were only two radiators! It was cold even when I put on clothes. The sound insulation was not good, and I could hear people walking outside the door. I don't know if it was because of the special offer room... I only stayed for one day, and I accepted this situation.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable suggestions! The lights in the hotel rooms are dual-controlled. You can turn them on or off at the door or bedside. There are no broken bulbs in our rooms, and we repair them in a timely manner. If you have any needs during your stay, please feel free to call the front desk. We will do our best to help you deal with any hotel facility issues. Welcome to visit us next time and wish you a happy life and smooth work!
Guest User
Discount Queen Room (No window)
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 25, 2024
It is very affordable to stay in this hotel in Harbin. The room is clean and the heating is also very good. It is worth staying
Original TextTranslated by Google
Buzhidaoqishenmemingzi233
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is very clean and the location is also very good. There is a RT-Mart nearby, which is very good for eating and shopping. The hotel breakfast is good, and there are a lot of things for 15 per person. The most important thing is that the price is cheap and the facilities are also complete. There is a bus stop nearby, so it is convenient to go anywhere. Students can try it when they come to Harbin
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
35 review
1.7/5
Posted on Aug 4, 2024
The room is like this, the price of more than 160 is really expensive
Original TextTranslated by Google
6/8
Response from Property: Thank you for your evaluation! We will continue to improve our service quality and strive to provide you with a satisfactory stay experience. I wish you a happy life and smooth work!
Tianfuge
Deluxe Double Room
Stayed in Jul 2024
Business travelers
18 review
4.0/5
Very Good
Posted on Aug 26, 2024
The transportation is relatively convenient and there are many delicious food around. Thank you.
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
Anonymous User
Deluxe Double Room
Stayed in Nov 2023
Travel with friends
1 review
3.5/5
Posted on Feb 13, 2024
The location is convenient and hygienic. There is a canteen downstairs where you can buy food.
It’s very close to Snow World, Central Park, and the Flood Control Memorial Tower. It’s also very close to Hagia Sophia.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation! We will continue to improve our service quality and strive to provide you with a more satisfactory stay experience. I wish you a happy life and smooth work!
Guest User
Business Triple Room
Stayed in Nov 2023
Travel with friends
7 review
3.0/5
Posted on Dec 30, 2023
I'll tell the truth. I booked a triple room but it didn't show the two-person room. It was changed to a triple room by adding a small bed, and the small bed was still small. The sheets were torn and the toiletries in the bathroom were only for two people. When the hair dryer was first turned on, There was a loud noise and it took a few minutes for the wind to start. Although it was said to be a Ice and Snow World store, it cost almost 30 yuan to take a taxi back from the Ice and Snow World. The location is a bit out of the way. The above is my personal experience.
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve the management of guest room details and strive to provide you with a satisfactory environment and service. Welcome to visit us next time! I wish you a happy life and smooth work!
Guest User
Standard Queen Room (No window)
Stayed in Apr 2024
Family
1 review
3.0/5
Posted on Jul 3, 2024
Booked 2 rooms! It’s just average! Almost like the photo! Sound insulation is not good! And mosquitoes! And the bathroom shower is particularly inconvenient! The old mobile phone I used when I went there in May! Now I have a new phone and I can no longer take photos.
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
Guest User
Standard Queen Room (No window)
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It's very good. The room is clean and the toilet is big. The overall review is very good. I recommend staying here. It's quite comfortable to live by yourself.
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work! Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
Guest User
Discount Queen Room (No window)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very comfortable and very good
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
Guest User
Standard Twin Room (No window)
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Complete facilities, clean and satisfactory service
Original TextTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
traveler324
Deluxe Round-bed Room
Stayed in Nov 2023
Solo travelers
14 review
4.7/5
Amazing
Posted on Jan 4, 2024
It's a bit far to walk to the station, but Line 2 station is close, so it's easy to go to the ice and snow festival.
Original TextTranslated by Google
Response from Property: Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!