Lavande Hotel (Haerbin Central Street, Youyi Road) Reviews

嘉怡，好评。I want that my love to you will turn into bright sunlight so that I can warm your heart.

。zzzzz

The hotel is in a good location. It is within walking distance to Central Street and Sophia Church. It is also very close to the Songhua River. You can walk to the riverside park when you have time. The service attitude of the hotel staff Xiaocheng is also very good. The family room is relatively good. The room is large and has dry and wet separation. I will consider staying in this hotel next time I come to Harbin.

If you go to Harbin to visit, the location of this hotel is really good. Downstairs is the Hongzhuan Street morning market and Central Street is within walking distance. The hotel is very clean and the staff has a very good attitude. I would like to give Xiao Yang a thumbs up

The room is clean and hygienic, Xinxin has good service, highly recommended

Facilities: Average Lavande and quality. There is no door to the bathroom in the room, which is very embarrassing Hygiene: Hygiene is still relatively good Environment: On the last morning of my stay, I wanted to sleep a little longer, so the decoration started downstairs after six o'clock. I wonder if decoration can't be done on weekends? I called the front desk twice, and the second time I was asked if I still had sound? Where's the sound? Don't you know how to decorate your own hotel? Service: The service is very poor. Apart from apologizing, it doesn't solve the problem at all!

I felt good when I checked in in the morning. I put my luggage and went out. It was past 1:30 in the morning when I returned to the hotel. I wanted to wash up quickly and go back to the room to rest. However, when I brushed my teeth and got the mineral water in the hotel, it turned out that the water had been unscrewed, so I took a big sip of water. It’s not there! The more I thought about it, the more something was wrong. I checked the bed sheets and pillows. If I hadn’t checked, it would have been better to have checked. It’s understandable that there was a hair in the middle. It’s normal for it to fall off when washing or laying it down. It’s not normal. There were several under the pillow, and I suspected that the sheets had not been changed. The pillowcases were changed. I contacted the front desk to take some photos, but he didn’t replenish our water. He asked an uncle to bring bed sheets. My husband was taking a shower, and he left after seeing me and a girl giving it to me. It’s okay to say that I was speechless after changing the bed sheets in the middle of the night. cried. I checked out at around 7 o'clock in the morning and didn't sleep for a few hours. I hurriedly gave the room card and went to the door to find the driver. I waited at the door for a long time at the traffic light to the opposite side until our driver took us for a long distance and gave it to me. I called and told me that I didn't get the deposit. The question made me depressed. I waited at the door for a long time and no one came out to look for me. I was in a hurry and told me how to give the money and that was it. Then she said nothing. In the end, she was the one who asked the question in a humble way. Can you transfer your WeChat Alipay to me? I don’t know how to describe it, but it’s terrible. Erbin’s tourism resources are good and prices can increase, but please maintain basic hygiene! (Later, the hotel contacted me again. It was already dark and I had to deal with the morning matters in the evening. I have been on the road to travel so far. When I contacted me, I was queuing up to buy tickets in Xuexiang. I thought of this last night and contacted the hotel but there was no reply yet)!

I have stayed in many Lavande hotels. The branch needs to strengthen service awareness and improve service professionalism. Don't call back-to-back customers during their lunch break the next day to ask when they are checking out. There was no initiative to provide water for the continuation of the stay. Call to ask for the supply and ask the customer, no one brings us water? In case of special circumstances, it is said that the system stipulates the company's regulations, and there is no way to deal with it. Don't think about it from the customer's point of view. This makes people uncomfortable. I hope to strengthen, and I also hope that everyone can be happy in their work, so that they will be happy too.

設施：豐富，體驗很好。房間暖和，設備也很新。小科技驚喜不斷，洗澡放音樂很有情調。如果電視能投屏就好了 服務：小程和小雨的服務很好。同行人的行程有變，訂單還退和續住安排的很順利妥當。感謝伴手禮。 環境：不錯，交通方便。

設施：都挺新的，也很智能，美中不足的是我沒辦法投屏，看電視也不能看，我覺得可以改進一下，不能讓電視成為擺設 衞生：衞生感覺還是不錯的，沒有看到什麼地方不乾淨什麼的 環境：有一個落地鏡很大，我這一點還是很滿意的 服務：服務態度很好，而且離店最後給了兩個蛋撻，挺細緻的 服務玲玲

地鐵🚇就在旁邊步行的距離  服務也蠻好的 價格適中～最主要是交通便利 環境衞生也都乾淨 符合我的要求 牙刷🪥梳子都是獨立包裝 用的挺放心 打電話前台提出一些需求 響應速度也快 - 配套設施也蠻齊全的 還自帶洗衣房 可以洗衣服➕烘乾 真的解放雙手🥹 -

這次出行直接選了中央大街附近 節省很多出行時間 更好的玩 整體體驗感還是很好的～ 就在中央大街附近…樓下就是經緯街早市 再往前走就是紅專街早市了 去索菲亞大教堂 中央大街 各個景區都很方便 暖氣很足 房間很大 入住體驗感比較好 浴室也感覺 淋雨系統還配🈶️音樂🎵 整體服務也蠻好的～ 在中央大街性價比很高！！

至今為止遇到的最離譜的酒店，過道沒有燈。凌晨一點半叫我走這個全黑的像是消防通道的地方去我的房間。來的保安大哥態度超級差，一直反覆跟我説這個燈4點以後就關了，我們這裏就是這樣的。最後協商給我換了一個低等級的房間不退差價，也不可以退費，是攜程給我退的差價。前台的小姐姐人很好，跟我説以後如果晚到可以提前打電話説房間要求，但是我衹需要一個正常過道有燈的房間，而不是像密室逃脱一樣的地方。

這家酒店地理位置挺好的，對面就有公交。加上是全國連鎖酒店，所以無後悔入住。 入住時人挺多的，但服務員還是很快手辦理入住。行李還能寄存。 哈爾濱天氣冷。酒店暖氣充足。 房間挺大，空間還可以。全天熱水。 早點是豐富自助餐。主要是性價比和服務都好。