Puyan Hotel Reviews

Response from Property: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you had a truly enjoyable stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we met and even exceeded your expectations.We are grateful for your appreciation of our staff's kindness and the hotel's comprehensive amenities. Our team strives to provide exceptional service and a comfortable environment for every guest, and it's wonderful to receive such positive feedback.We are also pleased to know that our location near the cableway, river skiing, and entertainment options contributed to your overall satisfaction. Our goal is to offer convenient access to the best attractions and activities in the area, and it's great to hear that we succeeded in doing so.Thank you once again for choosing our hotel and for sharing your positive experience with us. We look forward to welcoming you back in the future and providing you with even more memorable stays.Warm regards------Manger:mingmingLi

Response from Property: Thank you so much for your wonderful review! We're delighted to hear that you had a very good hotel experience, and we're thrilled that you appreciated our beautiful and clean environment. Our concierge team strives to make every guest feel welcome and at home, and it's wonderful to know that they succeeded in making your stay special. We look forward to welcoming you back again soon! :)------总经理 ：李鸣鸣

Response from Property: Hello! Thank you for choosing to stay at Puyan Hotel and sharing your stay experience with everyone! Special thanks for your recognition of the Puyan brand. We provide guests with accommodation experiences that exceed expectations through sincere service, careful design, and innovative plans. Xiaopu sincerely looks forward to your visit again and will provide you with the same star rated service as always. Wishing you a happy life--- General Manager: Li Mingming

Response from Property: 【松花江畔】【中央大街】【冰雪嘉年華】【網紅鐵路橋】【天鵝城堡】【松花江過江索道】時光如水，總是無言，您若安好，小璞每天都是晴天，謝謝您對小璞的誇讚，我們相約下次在相見！---總經理：李鳴鳴

Response from Property: Dear Guest,Thank you for choosing Xiao Pu and taking the time to provide us with your feedback. Firstly, we deeply regret that your stay did not meet the standards of a five-star service experience, and we sincerely apologize for this.In response, we have taken immediate actions to enhance our service quality by reinforcing training for all room service staff, emphasizing the importance of service details, and ensuring that every employee adheres to the highest standards in cleaning and tidying up. Additionally, we have established a stricter room service inspection process to guarantee that every service is executed promptly and accurately, preventing similar issues from recurring.We would love to have the opportunity to invite you back and give us a chance to make things right. We are committed to winning back your trust and satisfaction through our concrete actions.Thank you once again for your feedback.Best regards,General Manager: Li Mingming

Response from Property: Thank you so much for your wonderful review! We will keep it up. Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back soon! Sending warm wishes for a wonderful day! ---Gneral Manager：MingMing Li

Response from Property: Dear Guest,Thank you so much for sharing your feedback with us! We are thrilled to hear that your parents had a wonderful experience during their stay at our hotel. It's always a pleasure to know that our guests enjoy their time with us, and we're particularly glad that the pricing was reasonable for your family.At our hotel, we strive to offer quality accommodations at competitive prices, and it's wonderful to receive confirmation that we've succeeded in doing so. Your satisfaction is our top priority, and we're committed to providing a comfortable and enjoyable experience for every guest who stays with us.Thank you once again for choosing our hotel and for your kind words. We hope to have the opportunity to welcome your family back in the future and to continue providing you with exceptional service and value.Warm regards,[Hotel Name] Customer Service Team------manger: mingming Li

Response from Property: 您就像明媚的陽光，輕柔的照在心上，這世界鳥語花香因為您綠意盎然，小璞期待您再次光臨,並期待您給小璞五星好評哦~~~~

Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. Xiaopu is very happy to see that you are satisfied with your stay experience. Xiaopu welcomes you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions! ---General Manager: Li Mingming

Response from Property: 親愛的賓客：您好，感謝您的入住和好評，璞硯總有不期而遇的温暖！小璞會更加努力為您和所有用户提供優質的住宿服務，歡迎您的再次光臨，祝您生活愉快。

Response from Property: Thank you for your high evaluation of Xiao璞. Your satisfaction is our greatest encouragement, and your comfort is our greatest pursuit. I hope you can still choose Xiao璞 next time, and you will definitely experience a different feeling. Looking forward to meeting you again!

Response from Property: 【松花江畔】【中央大街】【冰雪嘉年華】【網紅鐵路橋】【天鵝城堡】【松花江過江索道】【親愛的賓客：您好，非常感謝您對小璞的喜愛，很榮幸為您提供最優質熱情的服務，您的滿意與認可是小璞一直努力的目標，衷心的期待您下次入住，祝您生活愉快，工作順利，事事順心。---總經理：李鳴鳴

Response from Property: 【松花江畔】【中央大街】【冰雪嘉年華】【網紅鐵路橋】【天鵝城堡】【松花江過江索道】您就像明媚的陽光，輕柔的照在心上，這世界鳥語花香因為您綠意盎然，小璞期待您再次光臨,並期待您給小璞五星好評哦~~~~---總經理：李鳴鳴

Response from Property: [Songhua Riverside] [Central Street] [Ice and Snow Carnival] [Internet Celebrity Railway Bridge] [Swan Castle] [Songhua River Crossing Cableway] Xiaopu is also very happy to see your affirmation of Xiaopu. Xiaopu will work harder to provide better service to every guest, and look forward to meeting you again at Harbin Puyan Hotel. ---General Manager: Li Mingming