Atour Hotel (Harbin Museum Train Station) Reviews
Atour Hotel (Harbin Museum Train Station)
No.4 Hongjun Street, Harbin, ChinaView Hotel Details
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1 night
Atour Hotel (Harbin Museum Train Station) Guest Reviews
4.8/5
Excellent
1435 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1435)
Positive reviews(1424)
Reviews with photos/video(130)
Classy environment(145)
Delicious breakfast(132)
Awesome amenities(116)
Friendly front desk staff(116)
Easy to get around(97)
Stayed multiple times(15)
Close to train station(12)
Has rooms for families(7)
Negative reviews(11)
财神到
Elegant 2-bed Room
Stayed in déc. 2023
Friends
4 review
Outstanding
Posted on 5 janv. 2024
Really friendly staffs with spacious rooms and beds. Love the breakfast. Thank you for your services.
Response from Property: Dear friends, thank you for your recognition. Every need of our guests is the direction we strive for. We must work harder to build a five-star standard and look forward to the next trip. We can create more perfect service for you.
PhilipChai
Superior 2-bed Room
Stayed in déc. 2023
Couples
3 review
Outstanding
Posted on 30 déc. 2023
Once of the best hotel stay in china. .. unfortunately i cant join their membership because of non China mobile holder ..
The staff is friendly , helpful n very professional.
Response from Property: Hello, you can identify with doll, doll is so honored. Thank you for your busy schedule to write down the precious comments, your assessment is the biggest motivation for us to move forward, Doll will continue to refueling, I hope the next five points of praise oh
CY Seng
Superior Queen Room
Stayed in mars 2024
Friends
9 review
Outstanding
Posted on 2 mars 2024
Extended my stay as the hotel is wonderful. Counter staff are very helpful. I was unsure about food ordering, where to go etc. staff were all very patient in guiding us and giving us the help we needed. Extremely important when one is in an unfamiliar foreign land.
Response from Property: Hello, it's a great honor for you to agree with Dora. Thank you for your valuable comments in your busy schedule. Your comments are the biggest motivation for our progress. Duo Er will continue to cheer!
Guest User
Superior Queen Room
Stayed in janv. 2024
Couples
5 review
Amazing
Posted on 28 janv. 2024
Very nice hotel with good location near metro station. Service here was exceptional, front desk gave us hot tea every time we went up, and was very helpful with an early morning check-in.
Room had a great view, very spacious. The laundry facilities are good too.
Response from Property: Hello, it's a great honor for you to agree with Duo Er. Thank you for your valuable comments in your busy schedule. Your comments are the biggest motivation for our progress. Duo Er will continue to cheer!
Phuong An
Parent-child Suite
Stayed in janv. 2024
Friends
6 review
Very Good
Posted on 19 janv. 2024
There is free washing clothe service. There also has a warm welcoming with fruit and biscuits. The room is warm enough for me in winter weather.
Response from Property: Hello, it's a great honor for you to agree with Dora. Thank you for your valuable comments in your busy schedule. Your comments are the biggest motivation for our progress. Duo Er will continue to cheer!
Guest User
Guestroom (Double bed)
Stayed in déc. 2023
Couples
5 review
Outstanding
Posted on 5 janv. 2024
This hotel was well situated to explore the city and the Snow and Ice Festival. The rooms are comfortable and nicely decorated, and the staff are friendly.
Response from Property: Hello, it's a great honor for you to agree with Dora. Thank you for your valuable comments in your busy schedule. Your comments are the biggest motivation for our progress. Duo Er will continue to cheer!
Guest User
Superior Queen Room
Stayed in déc. 2023
Couples
5 review
Outstanding
Posted on 4 janv. 2024
Good location (15 minutes walks to Temple of Heaven). The included breakfast was quite good, especially the yoghurt. The accessories given in the room were very cute. The facilities are new and well-maintained. Overall very good experience staying there.
Response from Property: Hello, it's a great honor for you to agree with Dora. Thank you for writing down your valuable comments in your busy schedule. Your comments are the biggest driving force for our progress. Duo Er will continue to refuel. I hope the next five points will be praised.
Flonie
Superior Queen Room
Stayed in déc. 2023
Couples
7 review
Very Good
Posted on 26 déc. 2023
Super cosy and comfy hotel. Price was great for such a spacious room. Had everything we could possibly need nd more. Well heated too, which is a bonus if you're visiting in the colder months. Highly recommend!
Response from Property: Hello, it is a great honor for Duoer that you can identify with her. Thank you for the valuable review you wrote despite your busy schedule. Your review is the biggest motivation for us to move forward. Duoer will continue to work hard!
Guest User
Parent-child Suite
Stayed in déc. 2023
Family
4 review
Very Good
Posted on 28 déc. 2023
Good. Clean. Suitable for family as the room is large enough.
Response from Property: Thank you very much for your good comments on our hotel, we will continue to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip
Guest User
Superior Queen Room
Stayed in fév. 2023
Friends
1 review
Great
Posted on 8 fév. 2023
It was a good stay for three nights. Cleanliness is superb! Amenities are good and new. The room is small but i like the modernity and comfortability especially the softness of the bed and pillows. Food is fine typical Chinese food. Overall was great! Thanks for the stuffs for the room service.
Con40770
Parent-child Suite
Stayed in janv. 2023
Friends
3 review
Very Good
Posted on 7 janv. 2023
Great stay at the hotel and the staff were helpful. Breakfast was good. Would recommend again for a Harbin stay.
CyGomez
Parent-child Suite
Stayed in mai 2023
Family
18 review
Amazing
Posted on 16 mai 2023
I stayed in this hotel for 3 nights, the location is good, right next to a very nice Chinese restaurant. The hotel was clean and the staff was friendly.
Response from Property: Thank you for choosing Yaduo and for your recognition and support of Yaduo Hotel. It is our honor to have our breakfast that suits your taste and satisfies you. We are glad to be of service to you. Welcome to our next visit and have a pleasant journey
Guest User
Superior Queen Room
Stayed in avr. 2023
Solo travelers
5 review
Very Good
Posted on 6 juin 2023
Honestly, this hotel wasn't that bad. I did expect more as the other Atours I have stayed at were way better. And by saying way better I mean the room. As you walk in you clearly smell humidity or is it old stench? Normally way cheaper hotels smell that way. Breakfast and everything else was fine but if I pay 400+ yuan, I expect a fresh room.
Response from Property: Dear partner, we are very sorry for bringing you a bad experience, we are very interested in user experience, thank you for your feedback, let us fill the gaps, and hope you come to the store experience again, have a nice life
Guest User
Superior Queen Room
Stayed in janv. 2023
Friends
2 review
Amazing
Posted on 25 janv. 2023
Excellent hotel, about 10 minutes from the city centre. Lovely modern rooms and friendly staff.
Castro Lopez
Elegant Queen Room
Stayed in janv. 2023
Friends
23 review
Amazing
Posted on 9 fév. 2023
The room is big and bed is comfortable, there is a good view of the city from the windows, the room has everything you need and the showers are great.