Hampton by Hilton Harbin Zhongyang Street

Hampton by Hilton Harbin Zhongyang Street Reviews

Hampton by Hilton Harbin Zhongyang Street

No.147 Youzheng Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Hampton by Hilton Harbin Zhongyang Street
Hampton by Hilton Harbin Zhongyang StreetHampton by Hilton Harbin Zhongyang StreetHampton by Hilton Harbin Zhongyang Street
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Hampton by Hilton Harbin Zhongyang Street Guest Reviews

4.7/5
Outstanding
4159 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4159)
Positive reviews(4057)
Reviews with photos/video(863)
Delicious breakfast(863)
Easy to get around(512)
Friendly front desk staff(391)
Tasty restaurant(149)
Would stay again(147)
Close to metro(145)
Convenient for shopping(134)
Delicious buffet(36)
Negative reviews(99)
Guest User
Superior Room Twin Bed
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 7, 2024
It’s convenient location, to eat dinner, to see the museum. It’s near to the subway station of 博物馆, just 5 minutes on foot. Breakfast is good. There are many kinds of dishes, bread,sandwiches, salads and fruits. It’s good for foreigners
Response from Property: Thank you for your high praise of Hampton by Hilton's service and facilities, and hope that through meticulous service and a warm and comfortable environment, Hampton by Hilton can make every friend feel the Hampton spirit of "friendly, reliable, caring, and thoughtful". Your support will become the source of Xiaopeng's power, and Xiaopeng will continue to innovate and improve.
Guest User
Comfort Room King Bed
Stayed in Aug 2024
Solo travelers
1 review
3.5/5
Posted on Sep 3, 2024
I stayed three nights at the end of August. It was my first visit to Harbin. All in all I was pleased with the experience. I was nervous about finding a non-smoking room in Harbin—many of the hotel profiles I looked into stated they have no such rooms available (imagine that in 2024!) but I'm pleased to report my 6th floor room smelled fine. The room wasn't huge, but perfectly adequate for one person. Plenty of hot water. Also plenty of electrical outlets for charging phone, laptop etc. No view to speak of but I wasn't there to gaze out the window, and it was blessedly quiet. I ended up not partaking of the free breakfast so I can't report on that. But service was good. Very efficient check in and check out. The room cleaner was cheerful and friendly. It's a decent location—only about a three minute walk to the Helongjiang Museum metro station. And I had no problem getting a taxi (Didi) for the trip to the airport. Solid value for the price.
Response from Property: Dear guests, thank you for your recognition of us, unfortunately not all five of your satisfaction, proving that we still need to improve, we will continue to work hard, continue to refuel
DPJ
Hampton Suite
Stayed in Dec 2023
Family
12 review
4.5/5
Great
Posted on Jan 3, 2024
Name confuses at first. After lookup for its location, we assumed that it meant that we can easily take a metro directly to the famous street, few stops away. Breakfast was good. Fresh, variety and a lot it choices. Staff at breakfast room were friendly and always helpful. Related to staff, there is one male receptionist who spoke and understood English. With all other ladies we needed our translation application to communicate with them. Room was big, heater worked very well, too well some day, but luckily we could open our windows. Ps. Don't take a taxi without using didi app. We got cheated on the our way back to airport. A friend of us was even refuse for his ride to railway station...
Response from Property: Thank you very much for your recognition of Huan Xiaopeng and give us good reviews. For each guest, the hotel team always goes to great lengths to provide the perfect level of hospitality, with the utmost attention to detail. Your recognition is the most cherished compliment for us! We will continue to work hard to create a more comfortable accommodation experience, so that you can sweep away the fatigue of the journey and start again with energy! Looking forward to seeing you again in the near future! Thank you from the bottom of our hearts for your support!
Guest User
Comfort Room King Bed
Stayed in Dec 2023
Family
74 review
4.7/5
Amazing
Posted on Dec 24, 2023
Generally it was a pleasant stay at Hilton by Hampton, especially we got the chance to experience the frozen attic windows.
Response from Property: Dear guests, thank you for choosing Hampton by Hilton Harbin Central Street! We will continue to work hard to improve and improve Hampton's hardware and software services, give you a meticulous feeling of care, and sincerely look forward to serving you again!
Florence Yu
Superior Room Twin Bed
Stayed in May 2024
Couples
15 review
4.7/5
Amazing
Posted on Jun 3, 2024
This is a nice hotel with good location and very reasonable price, it's a real well-managed hotel brand which never let you down.
Response from Property: We are happy to make your stay enjoyable and hope that you will be infected by our enthusiasm. We offer every guest the unique charm of Hampton by Hilton. Next time, remember to be sure of five-star praise, we will continue to work hard, come on, come on, and come back again
Guest User
Comfort Room King Bed
Stayed in Oct 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 4, 2023
A modern hotel with a vibrant theme. Everything was perfect. Front desk staff are all professional and helpful. Kevin at the front desk was professional and helpful. He helped me to write down the places of interest in both Chinese and English so that I can get around. The laundry room is a nice touch too since I am away from home for a while. Convenient location that offers various food options. Well done Hampton by Hilton!
Response from Property: To get such a high evaluation from you, Huan Xiaopeng is so happy, and he will do everything to the extreme, which is Huan Xiaopeng's serious pursuit. Hampton by Hilton wants nothing but the warmest, safest, and most comfortable service for every guest. Be your dear friend and leave you with precious memories! It is the purpose of Huan Xiaopeng, just like if you like Huan Xiaopeng, he will stay by your side, understand all your habits and will love you, so that you will have a smile, we will meet again, and we will meet again tomorrow.
Guest User
Comfort Room King Bed
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It is situated in an excellent location, and the service was commendable
Response from Property: Dear guests: Hello! Thank you for your recognition of Hampton by Hilton Harbin Central Street, we will continue to work hard to create a more comfortable accommodation space, I am glad to see that you are so satisfied with Hampton by Hilton Harbin Central Street, and thank you very much for your appreciation. Hampton's friends are dedicated to the sake of guests, and we will provide meticulous service to every guest who comes to Hampton, so remember to come often! Looking forward to your next stay.
James Lee
Comfort Room King Bed
Stayed in Jun 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Jul 2, 2024
facilities are dated and rooms has strong smell. It's great other than that.
Response from Property: Thank you for your comments and valuable comments, we will truthfully report this training and rectification, and look forward to your next stay, we will still maintain a high level of service to welcome you home at any time.
Garbo L.
Superior Room King Bed
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Service is great. Everyone is nice. The restaurant within the hotel was pretty good. They serve breakfast buffet in the morning (would recommend) and lunch and dinner later in the day. You can scan the code in the room, order it and have it delivered to your room, very convenient when it's -20 outside. The location itself is central, 10 min taxi to the central market, morning market and Sophia church, about 20 mins to the snow and ice world. Walking distance to the mall and shopping.
Response from Property: Thank you very much for your recognition of Huan Xiaopeng and give us good reviews. For each guest, the hotel team always goes to great lengths to provide the perfect level of hospitality, with the utmost attention to detail. Your recognition is the most cherished compliment for us! We will continue to work hard to create a more comfortable accommodation experience, so that you can sweep away the fatigue of the journey and start again with energy! Looking forward to seeing you again in the near future! Thank you from the bottom of our hearts for your support!
Guest User
Hampton Suite
Stayed in Dec 2023
Family
2 review
4.5/5
Great
Posted on Mar 11, 2024
The hotel was clean and staff friendly and helpful. The suite was well designed and ideal with 2 young kids. Only bad thing was I couldn't turn down the central heating. Even with the windows open it didn't cool down. It was in the middle of the winter and the room temperature was 27 Celcius. It was too hot to put on anything more than shorts and t-shirt inside the room. Buffet breakfast has everything you'd want. There is a small supermarket nextdoor and some good restaurants in the area.
Response from Property: Dear friend, hello. Thank you very much for giving Huan Xiaopeng a five point review amidst your busy schedule. I am truly grateful! No matter how busy you are, Huan Xiaopeng also hopes that you are healthy and happy every day! Huan Xiaopeng always believes that "the reputation of customers is not as good as that of gold and silver cups", and we are committed to providing customers with better quality service and warmer accommodations. Huan Xiaopeng is here looking forward to your next stay. Looking forward to your Huan Xiaopeng
Wei Liang
Superior Room King Bed
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 5, 2024
Service was great, staff were friendly and helpful. Rooms were spacious and comfortable. Breakfast spread was good and catered to both local and international travellers.
Response from Property: Thank you for choosing Hampton by Hilton Harbin Central Street and giving us affirmation. Thank you again for your praise of us, we will continue to work hard to improve and improve Hampton's software and hardware services, give you meticulous care, and sincerely look forward to serving you again!
Guest User
Comfort Room King Bed
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 27, 2023
Nice , clean, Friendly front staff service where they meet your requests and 5min walking distance to museum train station . Good location where a lot of underground shopping mall to buy cheap winter clothing around the vicinity.
Response from Property: Thank you very much for your recognition of Huan Xiaopeng and give us good reviews. For each guest, the hotel team always goes to great lengths to provide the perfect level of hospitality, with the utmost attention to detail. Your recognition is the most cherished compliment for us! We will continue to work hard to create a more comfortable accommodation experience, so that you can sweep away the fatigue of the journey and start again with energy! Looking forward to seeing you again in the near future! Thank you from the bottom of our hearts for your support!
Anonymous User
Superior Room Twin Bed
Stayed in Dec 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 22, 2024
This was a great stay. Not many great hotels but this one was clean and spacious. The only issue was that the room was a bit too warm. We had to be moved to a different room and eventually we had to crack open the windows for some air.
Response from Property: Thank you for your feedback and valuable feedback. We will truthfully report this to our department manager for rectification. We are also looking forward to your next stay and will continue to maintain a high level of service to welcome you back home at any time. Love you, Huan Xiaopeng
Robson Manoel
Huan Xiaopeng Family Room
Stayed in Dec 2023
Family
8 review
1.5/5
Posted on Dec 30, 2023
Despite it being an international hotel chain, nobody can speak English. Moreover the staff are not friendly nor helpfull . In the room missing basic things like toilet paper, slippers and bath towells. The Room was not clean. Bathroom smelly!
Response from Property: Dear guest, thank you very much for your recognition of our service. In response to your feedback on language issues, the hotel is also actively recruiting talents in multiple languages. However, talent is scarce and we are also learning English every day. English is extensive and profound, and there may be some difficulties in learning. However, we will persevere. I have reported the room issue to the room manager, and they will make improvements based on your feedback, And conduct special inspections.
Frank Henao
Superior Room King Bed
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Great experience 👍 excellent hotel and restaurant, they also have a Cuban restaurant, tastes great.
Response from Property: Each of us has a pursuit in our hearts, so that friends from afar can go to Huan Xiaopeng's house to rest. Everyone has a heart of heartfelt service, we continue to work hard to create more surprises, so that every friend has a perfect stay experience~ Looking forward to the next encounter