Longyun Hotel (Harbin Railway Station Square) Reviews
Longyun Hotel (Harbin Railway Station Square)
No.28 Chunshen Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Longyun Hotel (Harbin Railway Station Square) Guest Reviews
4.3/5
724 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(724)
Positive reviews(656)
Reviews with photos/video(88)
Easy to get around(122)
Convenient location(107)
Close to train station(65)
Classy environment(40)
Friendly front desk staff(32)
Large rooms(26)
Shower difficult to use(8)
Luggage delivery service(6)
Negative reviews(68)
Weeranuch
Special Queen Room
Stayed in Jan 2024
Travel with friends
4 review
Posted on Jan 22, 2024
Non smoking room but still smell of smoking. The hotel show luggage storage but cannot leave it overnight. Even I try many time to asking for help. Finally I have to move to stay at another hostel which allows us to put luggage there.
Response from Property: Dear guest, thank you for choosing Longyun Hotel to stay. The free storage service is only for one day, not overnight. We apologize for the change. We will strengthen and improve it. I hope you will continue to pay attention to Longyun. I wish you a happy life. joy!
Eangaoey
Special Queen Room
Stayed in Jan 2024
Couples
6 review
Very Good
Posted on Feb 13, 2024
The hotel is good location. It's near the railway station and near restaurant. It's easy to travel in Harbin. But the room that I booking is old and not clean.
Response from Property: Dear guests, thank you for choosing Longyun Hotel. Thank you for your support and trust. We will continue to work hard and look forward to your visit again!
RJ_D
Cozy Single Room
Stayed in Dec 2023
Solo travelers
6 review
Outstanding
Posted on Jan 12, 2024
Harbin airport shuttle bus (line 1) just stop infront of hotel
30 metre walk to harbin metro station and airport shuttle bus
Only stay for one night only
The room like in the picture.. nice and clean for me
6/7
Response from Property: Dear guest, thank you for your five-star review, clean! Comfortable! Safety! convenient! This is what our Longyun Hotel has always adhered to. We hope to receive your continued attention and look forward to your next visit. I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Nov 2023
Solo travelers
6 review
Outstanding
Posted on Nov 30, 2023
Warm and friendly place in a cold winter night. Clean. Really close to the railway station. Airport bus stop around the corner. I had a comfortable night sleep here between late arrival and early departure, will choose it again.
Response from Property: Dear guest, thank you for your five-star praise and continued support and trust. I hope you will continue to pay attention to Longyun Hotel and tell us your experience and feelings when you stay in the future. We look forward to your next stay and wish you a happy life. !
Anonymous User
Special Queen Room
Stayed in Dec 2023
Solo travelers
9 review
Great
Posted on Dec 26, 2023
Wonderful stay! Highly recommended. Very convenient to go around.
Response from Property: Hearing your great comment,start my wonderful day!
RaymondYap
Deluxe Double Room
Stayed in Jan 2024
Couples
16 review
Posted on Jan 14, 2024
The room was cold and the temperature could not be controlled. They allowed smoking in the room, so the air in the room was not good for non-smokers.
Response from Property: Dear guest, thank you for staying at Longyun Hotel. Thank you for your valuable comments. We will work hard to improve and look forward to your next stay. I wish you a happy life!
Tan
Light Luxury Standard Room
Stayed in Jan 2024
Family
2 review
Outstanding
Posted on Jan 7, 2024
Location was great, lots of good food around and super near main MRT station. Room was clean as well.
Response from Property: Dear guest, thank you for your five-star praise and continued support and trust. I hope you will continue to pay attention to Longyun Hotel and tell us your experience and feelings when you stay in the future. We look forward to your next stay and wish you a happy life. !
Anonymous User
Discount Standard Room
Stayed in Dec 2023
Family
21 review
Posted on Dec 31, 2023
Stayed for three nights. After first night, came back shocked to see rooms uncleaned. When we asked reception, they informed us we had to tell them beforehand, which we did the next day. However, they still did not clean or take care our rooms after our second night. Finally, we demanded something be done and instead of sending someone qualified, they sent an elderly security guard that did not know how to clean the room or fold the sheets. Additionally the toilet light broke in one of the rooms.
Response from Property: thank you for your comments
siew har
Standard Quadruple Room
Stayed in Jan 2024
Family
12 review
Outstanding
Posted on Jan 29, 2024
Convenient for traveling to Yabulixi...Harbin railway station just across road
Kaay
Special Queen Room
Stayed in Nov 2023
Couples
13 review
Posted on Nov 27, 2023
During our 4 days stay they never cleaned our room, refilled toilet paper or changed towels. Even when hanging the card to request cleaning service, it was ignored. I had to go to the reception to request cleaning service. Only then did they clean, but it was bare minimum. Poor service. Not what we expected of a hotel..
Response from Property: Dear guest, thank you for staying at Longyun Hotel. I wish you a happy life!
Guest User
Deluxe Standard Room
Stayed in Sep 2024
Couples
11 review
Outstanding
Posted on Oct 3, 2024
The location is very convenient near the train station. The room is spacious and bright. There is delicious local specialty jar meat downstairs.
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KISCO
Cozy Single Room
Stayed in Sep 2024
Solo travelers
19 review
Outstanding
Posted on Sep 18, 2024
The rooms are clean and quiet. The hotel is in a very good location, just across the road from the train station. You can take the airport bus to and from the airport at the entrance of the nearby Tianzhu Hotel.
Next time I come to Harbin, I will stay in this hotel again.
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Guest User
Special Queen Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Sep 29, 2024
I haven't stayed at Long Yun for many years, but the room is still clean and tidy, the mattress and pillows are very comfortable, and the floor-to-ceiling windows let in a lot of light. The most important thing is that you can take the airport bus downstairs, which is very convenient.
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Anonymous User
Light Luxury Standard Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 21, 2024
Close to the train station and subway station, good hygiene, it is said to be a state-owned hotel, is this the first time I heard of it, the service is OK,
Facilities: relatively new
Hygiene: relatively good
Environment: quite quiet
Service: good, good, good, good, good, good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Longyun Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. We look forward to your and your family's stay again!
Guest User
Standard Queen Room
Stayed in Aug 2024
Family
1 review
Great
Posted on Aug 9, 2024
I took my kids here for a stroll. I ordered online and also referred to the reviews. It was a very good choice. It is located in a busy area in front of the station. The room price is average, not high. The hygiene is good, the service is good, and they sent two bottles of free purified water. It is quiet and I slept well at night. Because it is in front of the station, the transportation is very convenient. The waiter also told me where to take a bus or walk. The service is good. I am generally satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are glad that you have stayed in our hotel and given us a high evaluation. It is our honor to bring you a comfortable experience! We look forward to your visit again! I wish you a happy life!