Vienna Hotel (Harbin High-speed Railway Wanda Plaza)

Vienna Hotel (Harbin High-speed Railway Wanda Plaza) Reviews

Vienna Hotel (Harbin High-speed Railway Wanda Plaza)

Floor 1, Building A, Jinjue Wanxiang Phase 2, No. 3 Xining South Road, Harbin Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Vienna Hotel (Harbin High-speed Railway Wanda Plaza)
Vienna Hotel (Harbin High-speed Railway Wanda Plaza)Vienna Hotel (Harbin High-speed Railway Wanda Plaza)Vienna Hotel (Harbin High-speed Railway Wanda Plaza)
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Vienna Hotel (Harbin High-speed Railway Wanda Plaza) Guest Reviews

4.6/5
Very Good
530 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(530)
Positive reviews(513)
Reviews with photos/video(46)
Classy environment(41)
Friendly front desk staff(35)
Easy to get around(33)
Large rooms(25)
Convenient for shopping(19)
Delicious breakfast(17)
Elevator was OK(15)
Close to train station(7)
Negative reviews(17)
Knauer
Superior Double Room
Stayed in Aug 2024
Business travelers
33 review
2.2/5
Posted on Aug 9, 2024
Category bad experience. It’s maximum a cheap apartment hotel. Much to expensive !!! I checked out after one night
Response from Property: Hello, dear guests! First of all, thank you for choosing Vienna Hotel Haxi High-Speed ​​Railway Wanda Plaza Branch to stay. First of all, we sincerely apologize for not getting your 5-point rating. We will immediately seek improvements based on your comments and pursue perfection. We hope that you can stay with us next time you stay. Seeing our improvements and giving more suggestions to the hotel, we are dedicated to providing you with quality service and creating a "home" feeling for you. Thank you for your valuable comments. I sincerely wish you success in your work and a happy life. All our hotel staff look forward to your visit again!
Guest User
Standard Room (2 Beds)
Stayed in Apr 2024
Travel with friends
5 review
4.5/5
Great
Posted on Apr 26, 2024
Super clean and good location,near Subway line 3 walking distance around 400m.
Response from Property: Dear guest, hello! Thank you for coming in and sharing your stay experience with us. We are very happy to receive your recognition! We have been committed to providing a satisfactory stay experience for each guest, and every staff member of the hotel has been adhering to the "customer-centric" service purpose, so that guests can feel at home. The hotel is located in Harbin Haxi area, with a superior geographical location, close to Harbin Haxi high-speed Railway station and passenger station, and surrounded by Wanda Plaza, Xicheng Red Square, Jinjou Vientiane and other large shopping and entertainment plazas, which can meet your various needs. Thank you again for your recognition and recommendation, and sincerely look forward to meeting you again!
Guest User
Standard Double Room
Stayed in Nov 2023
Solo travelers
17 review
3.2/5
Posted on Dec 11, 2023
Hotel building picture is not real, it's a shared building with other users. Lift is dirty and slow Not recommended.
Response from Property: Dear guest, hello! Failed to get your five points of affirmation, we will make continuous efforts to strive for perfect details. As for the shooting problem you mentioned, the hotel shows the photos of the outside of the stairs, and all the photos are real photos without any untrue situation. In addition, the elevator does belong to the public elevator of the property, but the staff regularly cleans and cleans it every day. We are very sorry for not giving you a perfect experience, but also look forward to your next visit, you can see our progress, we will continue to maintain high quality service, excellent customer standards, and strive to create a comfortable and warm environment for every guest, friendly, reliable, caring, comprehensive... Look forward to your visit again, let us become better, to provide you with better service!
Guest User
Standard Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Amazing service , and the cleaning service was good too and great location and cooperative staff and room was big and all the necessary amenities were there , loved the stay Would stay again ❤️
Response from Property: Hello distinguished guest, thank you for giving such a high evaluation to our hotel! You have made such a comprehensive analysis of the hotel. From your comments, it can be seen that you are very satisfied with the hotel's internal humanized layout and the enthusiastic service of the front desk staff. We are also full of confidence because of your like. We The hotel is committed to creating a relaxed and elegant life experience, and has been working hard to serve every guest cordially and meticulously. We know that hotel quality and warm and thoughtful service are the greatest benefits to guests. Thank you. Sincere words and looking forward to meeting you next time!
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
57 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Satisfied, the room type was upgraded for free, the front desk service attitude was also good, there were paid parking coupons, the room soundproofing and hygiene were OK, next time I come here I will choose to stay here
Original TextTranslated by Google
Response from Property: Thank you for your careful review, my distinguished guest! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and comfortable stay experience. We are very willing to give you care, concern, thoughtfulness and warmth for everything during your stay. It is our most sincere gift to you. Here, we will, as always, welcome you again with a cordial smile~~
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is very comfortable and clean. The front desk staff is very friendly and the service is very thoughtful. It is a highly recommended hotel.
Original TextTranslated by Google
Response from Property: Thank you for your careful review, my distinguished guest! You must be a very tasteful person! The good service is because there are guests like you who pay attention to us at any time. We are committed to providing you with a cordial and comfortable stay experience. We are very willing to give you care, concern, thoughtfulness and warmth for everything during your stay. It is our most sincere gift to you. Here, we will, as always, welcome you again with a cordial smile~~
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The beautiful lady at the front desk helped to upgrade the room. The room was spacious, clean and sanitary. It overlooked Harbin West Railway Station. There was a commercial street downstairs of the hotel and Wanda Plaza next to it, which was very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your stay and comments! Your satisfaction is our greatest pursuit, and your consistent support is our driving force for continuous progress. The hotel is located at the intersection of Xining South Road and Zhongxing Left Street, Zhongxing Avenue, Nangang District, adjacent to Jinjue Vientiane Shopping Mall and Haxi Wanda Plaza, 200 meters away from the subway station, and about 15 minutes walk from the high-speed rail station. It is convenient for travel and shopping. I look forward to meeting you again~ Looking forward to your visit again! I wish you a happy life!
Shuijuetibeizioo
Standard Double Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 12, 2024
Satisfied, satisfied, good environment, good hotel facilities
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Vienna Haxi High-speed Railway Station Wanda Plaza Hotel. Your affirmation is the greatest encouragement to us! We are committed to providing every guest with warm hospitality full of sincerity, so that guests can feel comfortable and relaxed when they enter the room, and feel the beauty of being at home! We carefully create classic and simple guest rooms with complete supporting facilities without excess, select high-quality beds and bedding, refreshing bathing facilities, and nutritious breakfast to sweep away your fatigue. I hope you can fully relax here. We sincerely welcome you to come again and wish you and your family happiness!
Maomaoma
Family Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 27, 2024
100% positive reviews, the accommodation is very comfortable, and there are delicious food all around. It is really a good choice to choose this place when going to Ice and Snow World. I will choose to stay in Vienna next time I come. The only drawback is that the elevator takes a bit long
Original TextTranslated by Google
Response from Property: Thank you for your careful review, my valued guest! You must be a very classy person! The service is good because guests like you are always paying attention to us. We are committed to providing you with a friendly and comfortable stay experience. We are willing to give you care, concern, thoughtfulness and warmth for everything during your stay. This is our most sincere gift to you. Here, we will welcome you again with a friendly smile as always~~
Guest User
Queen Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The room is neat and clean, the service is attentive, and it has good reviews
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of Vienna Hotel Haxi High-Speed ​​Railway Wanda Plaza Branch. We are very excited that our room hygiene has been recognized by you. The hotel room hygiene strictly follows the group's standard room making procedures, and conscientiously implements "one guest, one change", "one guest, one elimination"... etc. The formal and standard cleaning procedures will provide you with a comfortable rest while protecting your health. Health and safety~~ I sincerely wish you success in your work and a happy life. All our hotel staff look forward to your visit again!
Anonymous User
Standard Double Room
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 11, 2024
The room was very clean and a comfortable stay. I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: We have been to different places, seen different scenery, and experienced different lives. We have been traveling, always looking for a beautiful encounter and a unique memory during the trip.... I am very happy to meet you, and I am very happy to have such a warm memory with you in this city. Your comments have touched all the hotel staff. Dear friends, please come home often! Looking forward to your next visit, Vienna Hotel Haxi High-Speed ​​Railway Wanda Plaza Branch is waiting for you here...
Guest User
Standard Double Room
Stayed in Jun 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The hotel rooms are clean and hygienic, with complete facilities. The front desk staff greeted me proactively. Breakfast is available, and the buffet has many varieties and tastes good. There are robots delivering things, which is very convenient. It is next to Wendu Water City, where you can go for a walk and eat. There is also a water park inside. The hotel is next to the bus stop and the subway is also very close. It is also very convenient to take a taxi. The lobby is also very clean. The stay experience is very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation of the hotel! You have made such a comprehensive analysis of the hotel. From your comments, we can see that you are very satisfied with the hotel's humanized interior layout and the enthusiastic service of the front desk staff. We are also full of confidence because of your likes. Our hotel is committed to creating a relaxed and elegant life experience, and has been working hard to serve every guest cordially and meticulously. We are well aware that the hotel's quality and warm and thoughtful service are the biggest benefits for guests. Thank you for your sincere words and look forward to meeting you next time!
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 30, 2024
Everything is good, and it is cost-effective. There are many things to eat downstairs. It is next to Wanda and close to Haxi Station. If a girl has heavy luggage, she should consider it once. It is a bit inconvenient to carry the luggage.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our hotel and making such a detailed evaluation. Vienna Haxi Station High-speed Railway Wanda Plaza Branch is located at the intersection of Xining South Road and Zhongxing Left Street in Harbin, adjacent to Harbin West Station, with a superior location and convenient transportation. There are many large shopping malls not far from the hotel, including Haxi Wanda Plaza, Jinjue Wanxiang, Xicheng Red Square, etc. There are many well-known time-honored restaurants and emerging restaurant chains around the hotel, which is convenient for you to enjoy the food after your stay. There are many bus routes around the hotel and Airport Bus No. 2, which adds convenience to your journey. Looking forward to your stay again!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Couples
4 review
1.0/5
Posted on Sep 13, 2024
It’s just that the daily rental apartment doesn’t match the price.
Original TextTranslated by Google
Response from Property: Hello, dear guests! First of all, thank you for choosing Vienna Hotel Haxi High-Speed ​​Railway Wanda Plaza Branch to stay. First of all, I sincerely apologize for not getting your 5-point rating. The hotel is a comprehensive office building and the elevator is a shared elevator. I failed to bring you a good stay experience. Again We apologize and wish you all the best in the days to come. Thank you for your valuable feedback. All our hotel staff look forward to your visit again!
quindos
Standard Double Room
Stayed in Nov 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The front desk service was very enthusiastic and even offered breakfast as a gift. The room is large and well equipped. The surrounding area is very prosperous and the transportation is very convenient. It's just that the water temperature was a little bit hot and cold when I took a shower in the morning, but overall I felt very good about my stay!
Original TextTranslated by Google
Response from Property: Thank you for your careful review, my valued guest! You must be a very classy person! The service is good because guests like you are always paying attention to us. We are committed to providing you with a friendly and comfortable stay experience. We are willing to give you care, concern, thoughtfulness and warmth for everything during your stay. This is our most sincere gift to you. Here, we will welcome you again with a friendly smile as always~~