The Old Cock Inn

Lovely Pub, Lovely Room, Great shower cant ask for much more.

Nice enough place with a lot of character, but rather pricey for what they offer, and the lack of parking is a serious problem for overnight stays. A nearby car park had machines that weren't working (and a fraudulant parking app that forced me to cancel my debit card), I had to find places to park on the street and move the car around, etc. Not exactly a relaxing expeience

Ok, convenient location. Needs some maintenance to the room. Not sure i really recieved the room i paid for. Noisy due to pub regulars etc on fri night but i knew this would be a problem.

We’ve eaten here many times before it was run by a different manager. Whilst waiting for the food to arrive it felt like we had been forgotten about so I went to ask at the desk for some more drinks. A lady kindly took our order but 15 minutes later no drinks. Our food was begun to be plated at 15.55 at 16.01 the first bell was rung by the chefs at the pass. At 16.09 our food was still not at the table the chefs had now rung the bell 3 times. And we had no drinks. When the food did arrive it was very nice but you could tell it had it been fresh it would have been fantastic. We all enjoyed the food. When the Lady came over I asked her who was in charge to which she replied herself. As someone that’s had many lovely meals there in the past; I mentioned that the food was waiting for a long time whilst the other members of staff was doing other things taking phone calls and polishing glasses etc…so I just wanted to inform them maybe it would be prudent to look after the people here and food that is dying at the pass. She became instantly annoyed and responded well it is under a hot plate…I outlined that you have great chefs producing great food and your wasting their hard work leaving it sitting for no reason and that at some point this will likely annoy your kitchen staff because the front of house is letting them down. The Manager couldn’t care about the feedback and didn’t listen to a word. The feedback was offered because I felt it was unfair on the kitchen staff having their food spoiled; the restaurant wasn’t even busy like it used to be so it seems the rot has set in. The Manager then when bringing a drink referred to me in a derogatory manner to another customer at the bar and I heard her. When challenged she laughed. I’ve never seen such dreadful customer service when trying to offer some polite feedback.

Had a very impromptu visit on 15/8 and what a lovely stay!! Staff on check in were great, breakfast and the girl serving breakfast were fantastic and couldn’t do more for us! Thank you! My only gripe is that the curtains in our otherwise lovely modern, clean room were ripped.

Excellent pub with great staff and delicious food. Along the high street but I recommend heading further down the High Street to find this little gem. It also has rooms which after looking into further detail has great feedback. My wife & I not surprised but will definitely be booking a room with you guys too! Thank you so much!