Hotels near From the Heart Church Ministries of Harrisburg, Harrisburg

In the area to pick up work supplies and visit a friend! The pool was awesome. All staff were helpful and friendly. Very nice!

We travel frequently and can say without a doubt that this was the worse experience ever of a hotel . We went to checkin and was given a basement room (who knew those existed ) that reeked of mold . The sheets were damp , the air was moist and the entire room was completely underground . The “fire exit” was a metal corrugated tube with an unstable ladder that you would have to climb up the tube to get out of !!! We tried to remedy this situation but the person in reception refused to find us another room , instead telling us we should have told him we were allergic to mold when we booked the hotel ! As if it would have been fine otherwise ! Although there were other rooms that people had not checked into yet, the person refused to switch rooms. Upon my insistence , he called his manager who he claims also refused to change the room . We asked to speak to the manager and was denied . We were told they would refund the room rate but would not be given a different room . We asked for proof of the refund that they said they would process and was told they couldn’t give us printed proof . Since we were now 3 hours from home without a place to stay with a young child , we called Choice Hotels customer service . They were actually really helpful - however , when they reached out to the Comfort Inn, they claimed we hadn’t been there ! Luckily we had the confirmation number that proved otherwise . Choice hotels found us another room at their expense in a hotel 10 min away and told us that if we weren’t refunded, we should dispute with our credit card company . This morning , we get an email saying the room was charged to my credit card ! Which it had been when we prepaid but possibly charged again instead of refunded . Called my credit card company who was super helpful and disputed the charge . In short … moldy basement room , awful customer service and lied in their communications . Do not stay here !!

The check was horrible they said my reservations was cancel and that they had no more rooms I had to call trip.com for proof and proof from credit card people and trip . Com got on phone with them to say payment went thru they said it declined after speaking with trip.com they then said oh it was a mistake however upon check out my card was charge again which I am going dispute front desk was horrible told person in back of me that they card wasn’t decline as previous person but they didn’t no it was my cousin they was talking to she told me this later on after I got matter resolved won’t be going back to that hotel

First time stay at Home2 Suites at beginning of our trip and we were so impressed we stayed again at different location in return trip. Just as thrilled with this stay as the first. Hilton as really figured out the needs of traveling during COVID and beyond. Digital check-in, key and check-out. Stove only thing missing for full kitchen and they offer one with pans if you need it. Pull out table and sofa in use for our family as well. Pre-bagged breakfast option included variety of hot sandwiches and even coffee supplies were pre-packaged by flavor in a safe manner. Hand sanitizer and “self-cleaning” elevator buttons! Very comfortable beds and linens too. Way to go with this new brand Hilton!

The room is simple, comfortable and clean

Staff was polite, When I entered the door at the ”A” entrance the first thing I noticed was the steel door had been bent so much that at the bottom of the door I could stick my thumb thru and a piece of window insulation to keep the wind out. I thought that they must still be remodeling. The hallway had what looked like new carpeting and I thought this may be ok. I entered the room and the original wood base of the door was still there and I thought that was quaint. I enter the room, set down my luggage and go to the refrigerator that has a microwave on top of it. I am now starting to feel like I am in a dormitory. The refrigerator is not working so I try to adjust the temperature setting. I then find that it is not plugged in. The microwave is plugged directly into the ONE outlet on that side of the room. There is an extension cord plugged in as well. There are 3 outlets and 4 plugs. You must choose what you wanted plugged in. The TV, Refrigerator, Coffee pot, or the light over the chair in the corner of the room. So I had to get on the floor and plug in the TV and the refrigerator. Then I used the bathroom. The floor and wall tile were all new, the sink was new, not sure about the toilet. The toilet lid did NOT fit the toilet. The lid would slide to one side or the other while you sat on it. The tub was old, and the water would not go down. I did call maintenance and they only fixed the draining problem. The tub spot was pointed toward the side of the tub and not straight down. The floor was not tiled flat so the sink wobbled, as it had broken away from being glued to the back splash. The contractor has used a power saw to cut the door trim to fit the floor tile, which cracked the wood and left a gap between the floor and the trim. The bathroom door closed but would not latch which prevented you from locking it. I was looking for an outlet by the bed as I use a heating pad for a bad back, and found the phone wall outlet on the floor behind the bed not attached to anything. The last straw to one of the worst remodeling jobs ever was a heat control on the wall. The maintenance guy told me that either the battery was dead, someone broke it, or it was never hooked up and to use the controls on the wall heater.

Hotel location is good, just near the highway exit, it is a bit old, and the same SPRINGHILL lived a few days ago, the difference is a lot, breakfast is still the same. The biggest feature of SPRINGHILL is that his trailer is also very big, and there is no problem sleeping 2 adults. We ate delicious pho at the Vietnam noodle restaurant at DOWNTOWN.