Hotels near PA Entertainment Group, Harrisburg

We have stayed here twice in the last 3 months. We chose to stay here again because of its location and cleanliness. The beds were very comfortable. Will stay there again on our next trip South.

Staff was polite, When I entered the door at the ”A” entrance the first thing I noticed was the steel door had been bent so much that at the bottom of the door I could stick my thumb thru and a piece of window insulation to keep the wind out. I thought that they must still be remodeling. The hallway had what looked like new carpeting and I thought this may be ok. I entered the room and the original wood base of the door was still there and I thought that was quaint. I enter the room, set down my luggage and go to the refrigerator that has a microwave on top of it. I am now starting to feel like I am in a dormitory. The refrigerator is not working so I try to adjust the temperature setting. I then find that it is not plugged in. The microwave is plugged directly into the ONE outlet on that side of the room. There is an extension cord plugged in as well. There are 3 outlets and 4 plugs. You must choose what you wanted plugged in. The TV, Refrigerator, Coffee pot, or the light over the chair in the corner of the room. So I had to get on the floor and plug in the TV and the refrigerator. Then I used the bathroom. The floor and wall tile were all new, the sink was new, not sure about the toilet. The toilet lid did NOT fit the toilet. The lid would slide to one side or the other while you sat on it. The tub was old, and the water would not go down. I did call maintenance and they only fixed the draining problem. The tub spot was pointed toward the side of the tub and not straight down. The floor was not tiled flat so the sink wobbled, as it had broken away from being glued to the back splash. The contractor has used a power saw to cut the door trim to fit the floor tile, which cracked the wood and left a gap between the floor and the trim. The bathroom door closed but would not latch which prevented you from locking it. I was looking for an outlet by the bed as I use a heating pad for a bad back, and found the phone wall outlet on the floor behind the bed not attached to anything. The last straw to one of the worst remodeling jobs ever was a heat control on the wall. The maintenance guy told me that either the battery was dead, someone broke it, or it was never hooked up and to use the controls on the wall heater.

The hotel is very beautiful, had beautiful rooms and good beds. Have enjoyed the stay very much

I stayed with two friends at this property from September 24-26. We had one of the executive suites, two bedrooms plus living room and kitchenette, truly the size of spacious NYC apartment. The room was spotlessly clean and beds very comfortable. The staff was very accommodating and the hot breakfast was very good and ample. The lobby is inviting and has a separate sitting room and coffee was available 23/7. Some small things hey would have moved my review up from 4 to 5: 1. The dining table—Our room had a scratched up surface although clean. Poor optics for an otherwise very nicely furnished suite. 2. I miss the daily housekeeping dearly. Your Holiday In Express-/Phoenix/Tempe University has daily housekeeping. You need to bring this back. I understand that many hotels are struggling to hire enough help though. 3. Most annoying practice to change—Covid protocols in use of pool and fitness room. Guest cannot gonn B in and use at will. You have to go to the front desk and wait for the one front desk person on duty yo come and unlock the door. They said it was to limit number of guests. Fitness rooms and pools are typically not overused. Just put a sign up with the maximum number of guests allowed, that’s what other hotels do. 4. We repeatedly had to have our key cards reinitialized as they lost their code. Did not happen at our next Holiday Inn Express property. Nonetheless, it’s a very good property. friendly staff, nice and spacious rooms and good breakfasts. I recommend a stay here.

Staff are so friendly and helpful. Location is great for coming in and out of Harrisburg city. Loved the breakfast and the dining room.

Great hotel great spot. Will be back when I’m in the area again. Quite and peaceful great for sleeping

The staff was very friendly and the hotel was clean, but the pool was a bit small. There was nothing around.