Comfort Suites Harvey - New Orleans West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Harvey

Comfort Suites Harvey - New Orleans West

1611 Elton Court Rd, Harvey, Louisiana 70058, United States
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When you stay at Comfort Suites Harvey - New Orleans West in Harvey, you'll be in a shopping district, within a 15-minute drive of National World War II Museum and Ernest N. Morial Convention Center. This hotel is 7.5 mi (12.1 km) from Port of New Orleans and 7.9 mi (12.7 km) from Julia Street Cruise Terminal.Show More
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hotel overview picture
3.3/5Cleanliness: 3.3
All 8 Reviews
Amenities
Private ParkingFreeGym24-hour front deskWake-up callWi-Fi in public areasFreeSmoking area
All Amenities
Surroundings
Airport: Lakefront Airport
(30.0 km)
Airport: Louis Armstrong New Orleans International Airport
(35.5 km)
Train: Amtrak - New Orleans Union Passenger Terminal
(12.7 km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Non Smoking
3

Studio Suite, 1 King Bed with Sofa Bed, Accessible, Non Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Studio Suite, Multiple Beds, Accessible, Non Smoking
4

Studio Suite, Multiple Beds, Accessible, Non Smoking

2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
King Studio Suite with Sofa Bed - Non-Smoking
5

King Studio Suite with Sofa Bed - Non-Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Studio Suite, Multiple Beds, Non Smoking
6

Studio Suite, Multiple Beds, Non Smoking

2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

3.3/5
8 reviews
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.3
Average for similar properties in Harvey

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. ₹ 101.63). Trip Coins can be used to save instantly on room rates.

Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2024
Took a long time to check in. Clerk said the computer was down, had to talk to the owner on cell phone from his home. Learned from another clerk the computers DO work, but the first clerk is actually the maintenance man and he can't use the system. Instead of a comforter, our bed had a mattress pad sandwiched between two sheets. The front desk said they had no comforters available. No phones in the rooms. We paid for the park and ride, but upon return from our cruise, we kept calling the hotel but the calls would not go through. We had to pay for an Uber ride. Upon arrival to the hotel, there was no one working the front desk - on a Sat. morning. Cleaning crew was there, but no one else. Elevator would not stop at the 2nd floor.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2024
We travel on a motorcycle and we were hot, cranky and ready to be done for the day. Our expectations weren't very high so we were pleased to see that our room on the 4th floor appeared to be updated (as did the hallway). The air conditioning worked great and it DID NOT smell like an old smoking hotel. Breakfast was a little weak in content but did the job. While they have guest laundry, they DON'T sell soap.... something they should consider doing for road warriors who don't carry it with them. BONUS: The restaurant next door was EXCEPTIONAL (Copeland's) and we didn't have to get back on the bike!
E‍x‍p‍e‍r‍i‍e‍n‍c‍e‍5‍1‍9‍4‍5‍6
May 20, 2022
When I was checking in, the area around the hotel is not great. They can't control that, I get it. I got to my room, the carpet was wet. Not humid. Wet. There was water dripping from the ceiling in several places. The sheets were moist, and had several cigarette burns in them. The carpet had a lime green something in several places growing from it. The bathtub was rusted out and the water flow was minimal at best. There were chips in the tub as well. The shower curtain was too short so the water from the shower flooded the bath floor. There was no hook to hang a towel, no toilet paper holder, just the cabinet. I had 2 light bulbs burnt out- one in the entry and one in the bathroom. There was supposed to be a partnership with a fitness center but the front desk didn't know what that was. The ********* smell in the hotel is strong. My billing was not correct, still isn't and I left my number for a manager to call me a week ago. Still no call.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2023
On June 21st we signed in at the Comfort Suites in Harvey, the Desk Clerk check to see in the assigned room was ready. However, the room was not cleaned. So she sought other room that may meet our need. She did found us a room, It was big enough because I need a sofa bed for my disable sister. Upon entering the room, it smelled, checked bath room, ceiling was mildewed, spotted from water damage, door nob to bathroom entry was missing, based tile near bath tub missing; Microwave was rusty point where it was difficult for tray to move; walls with chipped paint, carpet was very dirty and had a strong order. She provided air freshener to help with scent. Web view of room is very deceiving. And don't represent actual rooms. I was highly disappointed. I am requested a partial refund of room charge.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 11, 2023
We stayed two nights prior to boarding a cruise of the New Orleans Port. Location of this hotel was great, Restaurant right next-door called Copleand's was very good. Lots of shopping nearby, very close to the Bourbon Street area. Upon checking in the receptionist tells me it is her first night and she is the only employee in the hotel at this time. Not a big deal. We are simple. Just need a safe/clean place to sleep. She only has us down for one night and cannot figure out how to access our other night reservation. She wanted me to sign the amount for the two nights but couldn't guarantee that I actually had a room for two nights because she couldn't find the reservation. I had the numbers ready and available. She then just says it's fine I don't need to sign it and we can look at it in the morning. Okay. We go up to the room and need sheets, blanket and pillows for the foldout bed. My husband goes down to the desk and waits almost an hour for her to come back inside. He then gets the sheets and comes upstairs. The sheets that we were given had large burn holes in them. The couch cushions had large dark stains all over them. There was no blowdryer in the room (advertised as having one) breakfast was good. that evening when we returned for the night there were what appeared to be homeless people using the buildings electricity, The guy was suffering from pretty severe mental illness yelling at himself. There were two altercations in the night that required the police to be called. The lobby smelled as if someone was smoking inside of it. It was damp and musty. my card was in the end charged correctly, but it was not a good experience. I recommend no one staying here prior to a cruise in the future. We attempted to find another hotel for the second night but everything was booked since it was a Saturday. It was $180 per night when we stayed which was way overpriced for the disgusting condition of this hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2023
We booked months in advance for a 2 bed room & showed up to a 1 bed room for people; they told us they had no other rooms. I didn’t get a refund. Room was dirty. Manager did not assist. Our friends that had a room next to us said there was a condom wrapper in their floor. Awful experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2023
The dirtiest hotel I've ever been. Mold on the bed soaking through the mattress cover. Rats in the vents. Stains on the carpets. No housekeeping still after 5 days. Kept asking for service so that I could at least get clean towels as mine were always damp because of the moisture in the room. I have audio of the rat in the vent but I can't upload it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Hi, if I could give 0 stars, I would. On October 21, 2022, I arrived at this hotel a little after midnight from Birmingham, Al ( 5 hour drive). I looked online and saw where it had pretty good reviews. The plan was to come to New Orleans a day early so we wouldn’t have to rush to catch the cruise ship the next morning. Once I arrived, I obtained my room key and my mother in law rented a room as well. When I went to my room( room 106), it smelled like mold, the curtains were severely stained and the front door was already open and would not lock. I went to the front desk to report this and was told by the clerk that she would try to get maintenance to secure my door. The clerk called and called and maintenance never answered. I couldn’t put my items in the room and leave because we didn’t want our property stolen. I went to my mother in laws room ( room 310) and there were roaches that were still alive on her walls, as well as, dirty curtains and a moldy smell. Her sheets were also dirty. At this point, it’s time to speak with a manager. We both went back to the front desk to ask for a manager. The clerk stated all other rooms at the hotel were booked and stated the manager was out of town but she would call him. Once she got the manager on the phone, he told her to tell us he would comp both rooms 50% or we could go somewhere else. At 1am, there was nowhere else to go and we had both just spent $234.00 each on a room here so we decided to wait it out. We went back upstairs to talk to my wife and father in law when suddenly we began to hear a couple yelling at each other and physically fighting in the hallway. It appeared the male involved assaulted the female and she spit in his face. Nevertheless, it was a horrible night. The front desk clerk came upstairs and escorted both of them out of the hotel. The next morning when it was time to check out, there was an entire wedding party in front of us filing a complaint about the conditions of their rooms as well. The front desk clerk tried to call the manager to see how to process the 50% off rooms and he never would answer. We proceeded to leave because we had to board a cruise ship and once we got on the boat, we received a call from the front desk stating she got in touch with the manager and he had no recollection of saying he would comp our rooms 50% and there was nothing that would be done. We were absolutely furious! I ended up having to file a complaint with corporate and they agreed to send me a check for half of my money back (which hasn’t arrived yet). Beware of the deceptive photos online. I would not want anyone to experience what we went though. This is the first hotel in our life where we’ve had to sleep fully dressed because of the filth inside.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
they cancelled my reservation and then told me they were sold out for my stay, even though i can see that they have the room available, they do not want to honor my rate. These people are snakes and I would rather sleep on the highway then give these individuals a single penny.

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. ₹ 12,704.27) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 55
When you stay at Comfort Suites Harvey - New Orleans West in Harvey, you'll be in a shopping district, within a 15-minute drive of National World War II Museum and Ernest N. Morial Convention Center. This hotel is 7.5 mi (12.1 km) from Port of New Orleans and 7.9 mi (12.7 km) from Julia Street Cruise Terminal.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.

A complimentary buffet breakfast is served daily.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 55 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Frequently Asked Questions

What is the nearby landmark for Comfort Suites Harvey - New Orleans West?

Comfort Suites Harvey - New Orleans West is at the prime location of Harvey. The nearby landmarks include Hookah lounge (AREA 504), and it is 360m from your search (straight-line distance).

What amenities and services does Comfort Suites Harvey - New Orleans West have?

Comfort Suites Harvey - New Orleans West has the following popular amenities and services: Gym, Parking, Wi-Fi in public areas.

What are the check-in and check-out timings at Comfort Suites Harvey - New Orleans West?

The check-in time at Comfort Suites Harvey - New Orleans West is 15:00 and the check-out time is 11:00. You can request the property for early check-in or late check-out by directly reaching out to Comfort Suites Harvey - New Orleans West.

How to get from the closest airport to Comfort Suites Harvey - New Orleans West?

The closest airport is Lakefront Airport, and it is about 28 mins from hotel by car (30.0 km).

What are the check-in and check-out times at Comfort Suites Harvey - New Orleans West? Is early check-in and late check-out available?

Prices at Comfort Suites Harvey - New Orleans West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportLakefront Airport
Distance to Airport30.01KM
Nearest Train StationAmtrak - New Orleans Union Passenger Terminal
Distance to Train Station12.72KM
Average Price FromINR20103
Hotel Star Rating2