Guest User
January 31, 2023
We have stayed at this hotel for a couple of years now for state wrestling. We recommend this hotel to all of our families to stay. Until now. We checked in to the hotel and the lady at the front desk said no food or drink whatsoever in the pool area, and she WILL be patrolling the pool. So as our kids are in the pool we stood outside the door with our drinks. The same front desk lady said “can I help you?” We responded no thank you we are drinking outside the door and watching our kids” she replied “ I hope you can get to your kid in time” also no housekeeping what so ever. This will be the last time we stay. It’s disappointing to pay for a room, patron the hotel, and feel like a prisoner. Literally being watched, and no above and beyond treatment. What a sad thing for holiday inn express.