Hotels near Viewpoint behind the Hat Yai Observatory, Hat Yai

It's a very fragrant posttel. The accommodation is often full, but it's a very clean accommodation. The air conditioner is cool. The bathroom is clean. The towels are soft. The blankets are very soft. I'm very impressed. 🥰 I like it. It's very comfortable. 🥰

There must have been a receptionist conference happening because when I checked in there were seven ladies behind a counter designed for two. I had arrived before 2pm check in time but they took care of my baggage whilst I went out to get something to eat. I think it is inappropriate to put pressure on hotel staff to try and get an early check in, like I have read in reviews on TA. My room was spacious, clean, modern looking and everything worked just fine. Plenty of hanging space and shelving for clothes. Unlike others who find the most trivial things to complain about I think you would be hard pressed to complain about anything here. A personal negative was that all the cable TV stations were in Thai but that's not unusual throughout rural Thailand. No bid deal. There are also no restaurants nearby but there is a food market and Greenway Night Market nearby. Asean Night Bazaar is also within walking distance. Special thanks to the reception staff for their friendly and helpful demeanour. They sorted my tuk tuk for me so that I could visit specific attractions that I had researched as well as my taxi to the airport, both at reasonable prices. Taxis and tuk tuks do not have a very good reputation in Hat Yai.

Location is great, not very far from old town. Overall rooms look new but room amenities are quite limited, eg. only one garbage bin in the toilet, one chair not appropriate height with the built-in table. The key card didn’t work very well. Also, the elevator buttons are quite hard to press.

The location is perfect, but for old folks are inconvenience due to the staircase, my dad s leg is weak, he needs wheelchair . We stayed 3 nights in the hotel, everyday we need to carry down the wheelchair from the hotel and he needs to walk up and down 4 times (minimum trips) When we reached home, his leg getting pain and go see doc :( Overall the hotel is great and good location, in between kim Yong market and lee garden night market and nearby hotel got nice food restaurant .

I have been frequently staying at this hotel because of the exceptional hospitality I receive from your staff. I am beyond words to express my happiness and gratitude to your team, who have impressed my Singapore delegates so much that they keep telling me this is the best hotel, with outstanding service for each individual. They were particularly pleased with how your staff went above and beyond when needed, always making them feel like VIP guests. They’ve said they will return, and your hotel will definitely be part of their itinerary.

It seems that there are no Standard Operating Procedure (SOP) and communications breakdown within the Maintenance, Housekeeping and Front Office team. Hot shower in our room was not working and had reported it to the Receptionist before we left the hotel for a dinner and walk. When we came back, we gave the receptionist courteousy reminder and to ask if our shower was fix. They couldnt answer that and immediately asked the maintenance staff which was happened to be standing outside of the lobby to fix it. The Worst Part:- The maintenance staff walked together with us into our room and washroom, with his same shoe which he wore when he stood outside of the lobby. After fixing it, he literally step on our floor mat to dry his shoe. The while floor mat was dark in colour and we asked him to bring that floor mat out! After reporting it to the receptionist, they didnt really know what to do, and i asked them to get the housekeeping team to come and clean it. The housekeeping lady only came to replace a floormat, without mopping the floor. We hv to request over again and tell her what happened. No apologize from any of thm. Extra tips, do not opt for their breakfast choice, there is only 6 items ala carte menu available. First day breakfast there are cereals bt the milk was abit sour, 2nd day breakfast, no cereals available.

Great value for money, right beside the Central Festival Mall.Hotel itself was very clean, and nice entrance. Room is basic, but was clean, comfy beds, nice bathroom with a hot shower, big TV and but sadly i can’t connect to wi-fi. Would definitely stay again

Staying in such a clean, new modern hotel, I can't help but praise it. For me, the best plus is that there are plenty of parking spaces, about 7-11 (just so much next door), and there are many restaurants nearby (some are halal restaurants) The coffee house made by the hotel is really great! The modern style decorated room is very clean and you can choose the TV channel as much as you like. Wi-Fi in the lobby and room is free and the signal is stable! It takes only 10 minutes from the city center of Hat Yai. It is very convenient to come here by tuk tuk and the staff is very friendly. Especially thanks to Joe (he may be the manager) for paying great attention to the needs of the guests and the suggestions are particularly useful. :-) I will definitely choose the hotel in Hat Yai in the future according to such standards! highly recommended!

Nice hotel, but unfortunately you need to upgrade your cleanliness in the front lift, Please clean our room & change the towel, we need to call the reception to request them to do it. You can ask the in house guest whether they want to clean the room or not.

I stayed in best friend room and add one extra bed for our family of 3. Room is spacious Toilet is simple and clean. Water pressure satisfying You need to climb stair to get to the lobby but dont worry the staff will help u carry your bag Breakfast was delightful