Anonymous User
December 5, 2023
The phone support and transportation were very good, but even though we confirmed the meal via chat, email, the day before, on the day, and on-site, the meal was mistaken and the oysters were not served. During the meal, we exchanged the menu because it was different, huh? However, the order ended without the fried oysters for two people, which I was looking forward to, not arriving. 3 out of 5 people said it was something other than oysters, but they were all substitutes. It was a shame because my parents, who had lived through the war, were looking forward to the trip. Also, there were two stinky bugs coming out of the futon in the room, and there were flies on the food.I was trying to be forgiving and think that it couldn't be helped because it was a mountain, but I couldn't accept it. The biggest problem was that the futon was thin and the pillows were high, making it difficult for both my mother, who was in a wheelchair, and Chichi, who was elderly, to sleep through the night.
The person who picked me up and picked me up was very nice.
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