Microtel Inn & Suites by Wyndham Hattiesburg

For a quick getaway, for the price, it was perfect. The bed was too firm for me and only complaint is no coffee extras ie. sugar, creamer in my room. In the lobby had coffee 24/7 but early morning I don’t want to run down to get coffee.

Poorly run motel. Yes, a motel. Never had I stayed at a proper hotel where the chrome in the bathroom is actually rusted, the shower curtain rod is almost falling off the wall, the toilet roll holder falling off every time I reach for the TP, and the exhaust fan is literally sprinkling water on you while you're using the toilet. The owners really need to put the money back into the property and not just in their pockets. The breakfast was a joke. Coffee, bananas, cereal, and toast. THAT'S IT. On THEIR app on the phone, upon check in, I was offered an upgrade to a suite (from my basic one queen bed room), and I accepted it. The offer was to upgrade to the suite for only $2 more a night. Of course I took it! On top of that, I received a confirmation email saying my request was "accepted". However, upon check in, I didn't get my suite, I got instead a two queen beds room. Being I was with my company during check in, I didn't make a fuss about it. However when I checked out, I noticed that my bill was $110 more than my previous amount when I booked my reservation. The system still thought I was in my approved suite and proceeded to charge me as such. Had I not reviewed my copy of the bill, these guys might've gotten away with it. Fortunately, the lady at the front desk found the error and charged me correctly for the upgrade to a two bed room rather than a suite. She was my only pleasant experience. I plan on visiting Hattiesburg many more times for my business affairs but this "hotel" will not be on any searches for my future stays. Very unhappy with the quality of the facilities and services for what I paid.

We went with this hotel due to the 8.4 Very Good rating but this hotel should not be rated that high. It's an older, dirty hotel that's in desperate need of of a deep cleaning and renovation. The walls are paper thin and you hear everything around you. But the service and amenities were adequate.

Hotel was very easy to book an inexpensive, night staff was extremely helpful and friendly, very clean and comfortable.

Poor internet access. average property at best.

Great location, clean, comfortable rooms. They didn’t have much for breakfast but a few fruit items and cereals, but that was the only reason for 4/5 stars.

The carpet in the room was dirty. The bathroom had hair and trash sweept behind the door. The shower was not cleaned properly. The sheets were dirty so we took them off and placed them on the floor the next day house keeping took the sheets off the floor and made the bed with them. The room also had prior water damage. Then we brought our towels from home only to return to the room and find them placed on the floor. The towels were left there after the way the carpet looked. Not worth the money.

Dirty carpet, no lamps in the room, depressing atmosphere

It was fine.