Hotels near Fort Hays State University, Hays

When I first entered the property it smelled just awful. It was as if everyone was smoking, and making spicy meals in their rooms. The check in agent had a difficult time understanding me, and vice versa. He took my card back into some back room for a very, very long time - I did not like that! This was a place for men that work road crews or men working in construction, most of whick didn't speak english. The real clincher came when I went to the room. I just stood there for awhile because I couldn't believe the condition of this room. It appeared as though someone has just been in the room. The toilet wasn't cleaned, the showever had hair and other items in it. The sink had water spots all over it, and the one hand towel had been used and then hung there. i retuned the key card, folded, and told the desk person that I just could not stay there - I was not about to stand there one more minute to try and get a refund. As a female solo traveler I knew I could not, would not, stay at this location. I had to find another place, which I did, thankfully there was one open room at one of the newer hotels in Hays that would accept my small dog. This was set up via ***********, I can't believe they have it as an option. I have asked them to get my money back, but doubtful that will happen. WARNING LADIES - YOU DO NOT WANT TO STAY THERE.

I was a guest at Days Inn Hays on Sunday, June 16, 2024. I was assigned to room 134, and for the most part the stay was great. However, when I woke up on the morning of Monday, June 17 I discovered that the bathroom trash was almost overflowing. The trash can is located outside of the bathroom in a separate vanity area, and it was tucked under the vanity. So, unless you pulled it out from under the counter you couldn’t have seen it was full. I threw a q-tip away, and when it didn’t fall into the trashcan I pulled the can out. There was a container of leftover food, plates, napkins, and various other items underneath. I had stepped on a cigar wrapper the night before, but I just picked it up and figured the vacuum missed it. When I saw the trash can I knew that my room hadn’t been cleaned before we stayed in it. When I came to the front desk to speak with the manager about this he simply told me that housekeeping was overwhelmed, and he apologized. He also told me that the system was down, and I could call later that day to process a refund. I have called the hotel 4 times looking to speak to the manager and each time I have been told he is unavailable. I have left messages with staff members, but I never heard back. I sent an email to the front desk, and to the manager, but that has also been ignored. I am disgusted that this hotel not only let me and my child sleep in a room that wasn’t cleaned, but I am shocked at the lack of response, and the unwillingness to remedy the situation.

I am a gold member of choice hotels and often stay at Econo Lodges across the USA. This is one of the best. Sean Patel, the owner/manager, has a great way of engaging the customer and made me feel right at home. He has an eye to detail on every facet of the motel and makes sure everything is up to scratch. The bed was King and very comfortable. The room was spotless and everything worked as it should. The breakfast was eggs and sausage for a top-end protein start to the day. Would hope to come through Hays, Kansas again and stay there.

I traveled with my friend and we decided to stay in Hays Kansas we saw online that it's an AmericInn By Wyndham and we called the property directly. The clerks name was Chase, and he gave me the best rate on a busy night. When we got to the room it was very nice and clean. The gym, pool, and the breakfast were all great, along with the staff! I will definitely be staying here again, and recommending this property to my friends.

I had a great experience at this hotel. It was clean, nice interior and friendly staff. Of special note was the wonderful breakfast. Ruth was the attendant and when I asked her about the delicious biscuits and gravy, she said they add special touches to it. Seriously it was tasty. When I asked Ruth about where the decaf coffee was, she said she would make a couple cups for me. She actually offered. Great service and much appreciated.