Four Points by Sheraton Hefei,shushan Reviews
Four Points by Sheraton Hefei,shushan
No. 298 Qianshan Road, Hefei, ChinaView Hotel Details
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Four Points by Sheraton Hefei,shushan Guest Reviews
4.5/5
Good
850 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(850)
Positive reviews(792)
Reviews with photos/video(87)
Classy environment(67)
Easy to get around(37)
Perfect for business trips(34)
Friendly front desk staff(28)
Loved the view(9)
Close to metro(9)
Convenient for shopping(9)
Convenient parking(7)
Negative reviews(58)
Abby_Jue
Traditional Double Room
Stayed in Apr 2023
Solo travelers
11 review
Posted on May 3, 2023
This is a pretty decent hotel. It is located in a nice area where you can access all you need. The room was clean enough and the food was ok.
Response from Property: Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer great rate, service and everything you need to stay comfortable. We are more than happy to provide our valuable guests like you with our high quality and customized services which are always honest, uncomplicated and comfortable. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
kepkes
Traditional Twin Room
Stayed in Dec 2023
Business travelers
23 review
Outstanding
Posted on Dec 31, 2023
It is a good and clean place to stay. Workers are smiling and helpful.
Bruce Ng
Traditional Double Room
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Jan 14, 2024
Breakfast was good and gym room is big with good equipments
Response from Property: Dear guest, thank you for your reviews and we are so glad that you always chose Four Points by Sheraton Hefei, Shushan. We will share your comments to our Executive Committee to improve our service. We are partnered with the best to bring you more of what you need to travel the way you like. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
ABDOLHOSSEIN
Traditional Double Room
Stayed in Dec 2023
Business travelers
14 review
Outstanding
Posted on Dec 16, 2023
nice Hotel ,very satisfied. will go the agAin
AMBLER SMITH
Traditional Twin Room
Stayed in Jun 2023
Business travelers
5 review
Posted on Jun 6, 2023
Terrible experience. They charge expensive rates and poor rooms. Old
Response from Property: Dear guest, thank you for your reviews and we are so glad that you always chose Four Points by Sheraton Hefei, Shushan. We will share your comments to our Executive Committee to improve our service. We are partnered with the best to bring you more of what you need to travel the way you like. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
Frank.Mao
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
4 review
Outstanding
Posted on Dec 6, 2023
goddddddddd
Guest User
Deluxe 2-bed Room
Stayed in Aug 2023
Business travelers
1 review
Outstanding
Posted on Sep 4, 2023
it's good
Timo Claas
Traditional Twin Room
Stayed in Jul 2021
Friends
11 review
Outstanding
Posted on Jul 11, 2021
Meine Erfahrung im Four Points by Sheraton war großartig.
Das Einchecken hat hervorragend funktioniert. Die Mitarbeiter an der Rezeption konnten perfektes Englisch und sind meinen Zimmerwünschen bestmöglich nachgekommen, sodass ich schlussenldich ein Upgrade mit Blick über die Stadt hatte.
Das Zimmer war mit allen nötigen Sachen ausgestattet und ließ keine Wünsche offen.
Sogar der Parkplatz unter dem Hotel war kostenlos.
In meinen Augen blieben keine Wünsche offen.
Response from Property: Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer everything you need to stay comfortable. Excellent buffet breakfast, Four Points signature bed, rain forest shower and tub and our beloved Best Brew program are all set up to make the whole experience simple and cozy. We are partnered with the best to bring you more of what you need to travel the way you like. Looking forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.
Guest User
Traditional Double Room
Stayed in Mar 2024
Business travelers
39 review
Outstanding
Posted on Mar 25, 2024
The hotel room is quite spacious, the bed is also very large, the bedding is very soft and comfortable, there are several pillows of different hardness materials to choose from, and the breakfast variety is also quite rich.
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HUANGWG
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
16 review
Outstanding
Posted on Mar 16, 2024
The environment is good, but it is located next to the elevator, so the noise is disturbing when it is running, so be careful. The service is warm and gives a good impression. There is a green river around, which is suitable for strolling. Attached are photos of the night view
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Response from Property: Dear guests, thank you for choosing to stay at Four Points by Sheraton Hefei and for your recognition and support. Your satisfaction is our driving force. We will continue to work hard to provide you with a better stay experience. We sincerely look forward to your visit to Four Points by Sheraton Hefei again. I wish you a happy life and happiness every day!
Guest User
Traditional Twin Room
Stayed in Feb 2024
Family
8 review
Posted on Feb 4, 2024
The poor hardware facilities and service attitude are really speechless. The bathtub didn't work. I called the front desk. After a long time, a waiter came and pointed at the shower and asked in a questioning tone: Isn't there a shower? Well, I used the shower. The shower door was severely deformed and couldn't be closed. When I turned on the faucet, the bathroom floor was full of water. The power outlet was broken and couldn't be plugged in. There were also yellow spots on the pillow... and the light switch, the instructions on the switch were wrong.
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Guest User
Traditional Twin Room
Stayed in Feb 2024
Business travelers
79 review
Outstanding
Posted on Feb 6, 2024
I have lived in Greenland Four Points for almost three years. This is my best choice for every business trip. The hotel reception is warm and the service is very thoughtful. Every time I feel like home. I highly recommend everyone to stay here.
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Anonymous User
Traditional Double Room
Stayed in Feb 2024
Business travelers
10 review
Posted on Feb 3, 2024
The room is old and the soundproofing is poor. There are hairs on the unused bath towels. There is dust on the used bath towels after hanging them on the rack and dragging them down. I am disappointed!
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Guest User
Traditional Double Room
Stayed in Jan 2024
Business travelers
19 review
Outstanding
Posted on Jan 27, 2024
Maybe we arrived too late, so we were upgraded to a suite with a sauna. It felt like 200 square meters. What else can I say? It was simply amazing. Can you upgrade me again next time?
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6/8
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Feb 10, 2024
The room is spacious, clean and tidy, the bed is soft, I will come again next time
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