Atour Hotel (Hefei Wangjiang West Road, Honggang Metro Station) Reviews
Atour Hotel (Hefei Wangjiang West Road, Honggang Metro Station)
No.198 Wangjiang West Road, Shushan District, Hefei, Anhui, ChinaView Hotel Details
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Atour Hotel (Hefei Wangjiang West Road, Honggang Metro Station) Guest Reviews
4.7/5
Outstanding
873 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(873)
Positive reviews(860)
Reviews with photos/video(47)
Delicious breakfast(134)
Convenient parking(68)
Friendly front desk staff(56)
Easy to get around(52)
Close to metro(15)
Stayed multiple times(10)
Clean bedding(6)
Nice elevator(6)
Negative reviews(13)
Kyung-Taek
Executive Room (2 beds)
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
I could sleep well in the quiet room. Clean. The desk space was spacious. Nice staff
Response from Property: Thank you, my dear guest, for your review. We welcome you to come back and experience it again.
Kipsatebroodje
Executive Room (2 beds)
Stayed in Dec 2023
Couples
3 review
4.5/5
Great
Posted on Jan 7, 2024
Services were good! Breakfast was tasty. Only not a big fan of the smokiness in our room; it was a non-smoking room but we kinda woke up due to smokey smells.
Response from Property: Dear guests, first of all, thank you for taking time out of your busy schedule to review atour. atour feels deeply guilty for not taking good care of you this time. Your feedback questions, the hotel has been the first time feedback to the room department, we will pay more attention to the friends stay experience, I hope you do not give up atour, we will continue to work hard to do better, atour also sincerely invite you to visit oh again
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
I accidentally fell down on a rainy day. I often go on business trips alone. I may not feel sorry for myself anymore, but I felt the warmth in a hotel for the first time. The service of this hotel is really good. They not only helped me disinfect, but also made me feel at ease. Thank you very much for taking me to the medical clinic. It is really like a warm and enthusiastic neighbor that I have never experienced anywhere else. Thank you again🙏
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Response from Property: Thank you for your evaluation. The flow of water is not blocked by time, and the sincerity is not separated by distance. Life is a journey, and only by fate can we meet. Duo'er is happy to be able to walk with you for a while, and continues to wait for every encounter with you. , adding warmth and comfort to your journey! Yaduo, there is always unexpected warmth!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The pillow is very comfortable to sleep on, and they provide hot water when you go out, which is very considerate! There are also small gifts such as warm baby! It is really warm to travel on a snowy day
Original TextTranslated by Google
Response from Property: Thank you sincerely for your praise of Duoer and your recognition of our partners. Atour is the first humanistic hotel in China. We advocate neighborhood service and bring you a healthy lifestyle of "natural, fresh, warm and simple". We always put service first and hope that every guest can have a good accommodation experience!
Théo_L
Superior Double Room
Stayed in Feb 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Facilities: Very new. There is a large workbench in the room, which is very suitable for business travel.
Hygiene: very clean
Environment: There is a snack street downstairs, so you don’t have to worry about eating and drinking.
Service: Hot water in the store, first-class service, and the little girl at the front desk is very pretty.
Good review!
Original TextTranslated by Google
Response from Property: Thank you sincerely for your praise of Duoer and your recognition of our friends. Atour is the first humanistic hotel in the country. We advocate neighborhood service and bring you a "natural, fresh, warm, and simple" healthy lifestyle. We always put service first, and we hope that every guest will You can have a good accommodation experience!
Guest User
Superior Double Room
Stayed in Nov 2023
Couples
13 review
5.0/5
Outstanding
Posted on Nov 18, 2023
It's pretty good. I came to Hefei for a stroll and found a store with relatively good reviews. I saw a bad review saying that they didn't pour water. The guy poured water when I came and the girl also poured water when I left. It shows that you really read the bad reviews of customers. I'm not that pretentious. I'm not staying in a five-star hotel. A five-star hotel won't pour water for you. People nowadays are really weird. Maybe all walks of life are too crazy, so customers really think they are God.
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Response from Property: Thank you for the 5-point praise. Your smile is very charming. I still have your face in my memory. Cuteness is your label and warmth is our service. In the days to come, we can be sweet or salty together. I hope to bring you to stay again, so that you can experience not only smiles, but also unexpected warmth!
Guest User
Superior Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 12, 2024
The hotel service is super good. They called me specifically for the lost items and were very friendly. They mailed it to my home! Very satisfied
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Response from Property: I am so lucky to be recognized and praised. Seeing your good comments makes all the hard work worthwhile.
Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The front desk guys and girls are very considerate and enthusiastic, considerate and patient for customers. The room is clean, sanitary and comfortable. It is worth staying. I will come again next time. It is very close to Haihui Flower Market, which is convenient for visiting the night market and parking.
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Response from Property: The best trip is to find a long-lost feeling in Atour. Among thousands of people, I am not one step too early or too late. Atour is glad to meet you. Only when you miss someone can you meet someone new. Fate is just right. Because of professionalism, we are excellent. Atour is also growing and hopes to provide more perfect service to our guests. You will not only have a sweet sleep, the leisure of afternoon tea and books, but also a little surprise and touch brought by Atour, a slight look back at time, and a warm feeling for the soul. Dear guests. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!
Mojiea0109
Superior Double Room
Stayed in Apr 2024
Business travelers
73 review
5.0/5
Outstanding
Posted on May 3, 2024
I always stay at this hotel every time I come here on business trips. The bed is very comfortable to sleep on, the price/performance ratio is OK, the service is very thoughtful, the surrounding supporting facilities are complete, the breakfast is also good, and there is a parking lot at the door of the hotel~
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Response from Property: The wind is warm, the water is clear, the flowers are bright, and you are special. I like you very much. I look forward to your next visit!
Xiaomiduoduo
Superior Double Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 1, 2023
The hotel is in a great location, with convenient parking, rich breakfast, and the TV can cast screen, which is very good. It has comprehensive guest supplies. It is recommended to stay at Hefei Stadium for concerts!
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Response from Property: Meeting is destiny. Duoer cherishes the first meeting with every guest and tries its best to satisfy, surprise and even move you. I am very happy to receive your good comments and I am very grateful. I also look forward to meeting you next time.
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is large and odorless, fully equipped, and the breakfast is very rich. The front desk lady and the kitchen aunt are very nice. It's a great living experience!
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Response from Property: Duoer thinks: The best trip is to find a long-lost feeling in Atour. Among thousands of people, there is no early or late, Duoer is glad to meet you. There will be new encounters only if there is a miss; fate is, not too early or too late, just right. Because of professionalism, there is excellence. Duoer is also growing, hoping to provide guests with more perfect service. Let you not only have a sweet sleep, the leisure of tea and books in the afternoon, but also a little surprise and a little touch brought by Duoer, give a shallow look back at time, and find a warm heart. Dear guests. Thank you again for your affirmation of the hotel, looking forward to your visit again, and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
23 review
5.0/5
Outstanding
Posted on Oct 1, 2023
The room was clean and tidy, and there was no noise. The service attitude of the lady at the front desk was super good. The surrounding environment was also very good, and it was very convenient to eat at night. If there is a chance, I will come again.
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Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope to spend a wonderful time with you in the future journey~
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
As soon as I entered the hotel, I was deeply attracted by the shelves full of books. I am a book lover and like to read books. When the front desk told me that I could take them to the room to read and borrow them for free, I was immediately attracted by books like Atour. I was impressed by the new thinking. It is more than just accommodation, it is more like a second home in my life. [Happy][Happy][Happy] Friends who like reading as much as me must choose Atour!
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Response from Property: Thousands of words can be condensed into one sentence, thank you for choosing Atour, thank you for your careful discovery and sharing, and thank you for your encouragement and support to the Doers. I hope you will be more moved when you stay at Atour again.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The front desk service was very good. I was given warm water when I checked out. The hotel was also very clean. The invoice was issued very quickly. Water was also poured when I checked in. The late night porridge was delicious and rich.
Original TextTranslated by Google
Response from Property: Hey, after seeing your five-point praise, I immediately felt full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate service. Let you stay in You can also feel the warmth in a strange city. Atour is to provide travelers on the road with a fourth space where they can relax and rest. I hope that Atour will accompany you on every journey and bring unexpected touches to your life.
Guest User
Superior Double Room
Stayed in Mar 2024
Business travelers
3 review
1.5/5
Posted on Mar 7, 2024
This is a rubbish hotel, not worth the price! It is right next to the street and the soundproofing is so bad that I can't sleep! The air conditioner is also very noisy. This hotel is only worth 200 per night. Don't buy it! Remember! Remember! Remember!