Ruineng CEO International Hotel (Hefei South Railway Station Ningguo Road Food Street) Reviews
Ruineng CEO International Hotel (Hefei South Railway Station Ningguo Road Food Street)
Intersection of Ningguo South Road and Taihu Road, Hefei, ChinaView Hotel Details
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Ruineng CEO International Hotel (Hefei South Railway Station Ningguo Road Food Street) Guest Reviews
4.5/5
Good
1014 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(1014)
Positive reviews(972)
Reviews with photos/video(136)
Friendly front desk staff(213)
Delicious breakfast(181)
Classy environment(111)
Large rooms(56)
Perfect for business trips(31)
Stayed multiple times(18)
Delicious buffet(15)
Has rooms for families(4)
Negative reviews(42)
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Business travelers
14 review
Posted on Dec 5, 2023
This hotel is your standard 3 star hotel. It was clean and comfortable, but no frills. It could use some fixing up- the handle on the shower door was loose and water from the shower leaked into the bathroom stall. It was next to a small grocery store and there were small restaurants as well as a couple Western restaurant within walking distance. Very easy to get a taxi right out front. Decent hotel for the money.
Response from Property: Thank you for your feedback! Your review is very helpful as it provides a detailed description of the hotel，We have reported the need for repair of bathroom facilities to ensure that the bathroom floor does not accumulate water. Thank you for your careful observation and feedback. Best wishes.
Denis Francis
Deluxe Family Friendly Themed Room (2 beds)
Stayed in Dec 2022
Family
4 review
Very Good
Posted on Dec 14, 2022
Comfortable hotel with large rooms and good equipment.
Very nice buffet breakfast matching both Euopean and local standard. The coffee was surprisingly good.
Perfect service and welcoming staff.
Response from Property: Dear friends, thank you very much for choosing us. The weather is cold, keep warm and keep healthy！
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
2 review
Outstanding
Posted on Apr 16, 2024
I came back to stay again this time. It was still good as before. The front desk sent two breakfasts. I will come again next time😊
Original TextTranslated by Google
Response from Property: Dear old friend, thank you for visiting us again and sharing. I am glad that Ruineng CEO has been recognized by you. The comfort brought to you by this journey is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time! The hotel also wishes you a successful career and everything goes well!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 11, 2024
It is very close to the food street and Lei Street. You can also do laundry for free. The environment is pretty good. I will come again next time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear guests, following the sunshine and heading towards warmth, it is our honor to serve you. Hefei Ruineng CEO International Hotel wishes you a happy spring!
JuanCarolyn
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
6 review
Outstanding
Posted on Apr 8, 2024
I booked an inner window room, which was very nice and cost-effective. There was also free laundry service, and the washing machine looked clean and convenient. The front desk was also very friendly and I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, your company is especially precious. The hotel sincerely thanks you for your choice and praise. We will do our best to help you enjoy a perfect journey. We hope we can be your best choice on your journey and hope you will continue to like us!
Anonymous User
Superior 2-bed Room
Stayed in Apr 2024
Other
2 review
Outstanding
Posted on Apr 3, 2024
It's my first time staying in your hotel. The service of the lady at the front desk is very enthusiastic, the room is clean and warm, the breakfast is self-service with many varieties, parking is also convenient and free. In general, I am very satisfied and will come again next time if I need it😀
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Response from Property: Dear guests, thank you for taking the time to write down your impression of us. We have read your valuable comments carefully. In the future, we will work harder to do every aspect of our work well, so that this hotel in this city will have reasons to be remembered. I wish you a happy mood and a happy family!
Anonymous User
Sunshine 2-bed Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Apr 3, 2024
Every time I come to Hefei, I will definitely choose this one. The lobby is spacious and bright and looks very upscale. The service is super good and considerate. The bed is really super comfortable. I feel at home every time I come here. There are also many places to eat, drink and have fun around, which is very convenient. In a word, I am very satisfied, very satisfied.
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Response from Property: Dear guests, our lives are filled with constant meeting, goodbye, and meeting again. I sincerely thank you for choosing us and for your recognition. Every journey brings you a different sense of happiness, which is what we service providers have been pursuing. This will also become our motivation to continue working hard and making progress. I wish you all the best in your work!
ToudengcangSOS
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
7 review
Very Good
Posted on Mar 18, 2024
Convenient transportation, but it's a pity that the room has no windows, and the sound insulation is not very good, but the sanitation is quite clean! It is also close to the scenic spot and convenient for shopping in the mall!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, we are really sorry that you were wronged during your stay. As the relevant department, we feel very guilty for not discovering the noisy area in the first time and making reasonable arrangements, so that you could not have a good rest. In order to improve the problems in the rooms with inner windows, we have started the renovation. We hope you can give us a chance to make up for it. We will pay more attention to details and make improvements. We also wish you all the best!
Guest User
Superior Queen Room
Stayed in Mar 2024
Friends
1 review
Outstanding
Posted on Mar 15, 2024
The hotel is very satisfactory. Although the window is close to the corridor, it is not stuffy at all. The breakfast is also good. The beef noodles in the morning gave a lot of beef. The receptionist was also very friendly. Most importantly, it is close to the food street. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for taking the time to give your careful comments and impressions of your stay. Your support is quietly turning into another driving force for moving forward, giving us enough confidence to take each step steadily. We will continue to bring you the best accommodation experience and quality. I sincerely wish you good luck and prosperity!
Guest User
Superior Queen Room
Stayed in Mar 2024
Friends
1 review
Outstanding
Posted on Mar 13, 2024
After comparing several nearby hotels, I finally chose this one. It was the right choice.
Geographically, it is located on Ningguo Road, Shizhong District. I love this place where you can park in the city center and it is convenient to go anywhere. Next to the road is the bus stop sign at Taining Intersection. There are two large shopping malls nearby, Bingo Plaza and Manle City. We only went to Manle City. Lei Street is also nearby, but I have been there too many times.
In terms of hotel environment, I read reviews that the hotel has been around for a long time, so I was a little hesitant when I booked it. On the spot, the decoration style is warmer and not old-fashioned. I even think this style suits me. I booked a superior king-size bed room with a large bathroom. The bed is big and the space is big. It was very comfortable to stay for one night and the service was courteous.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for taking the time to give your careful comments and impressions of your stay. Your support is quietly turning into another driving force for moving forward, giving us enough confidence to take each step steadily. We will continue to bring you the best accommodation experience and quality. I sincerely wish you good luck and prosperity!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 3, 2024
The room is consistent with the pictures. I personally like the decoration style. It feels a bit like home. Except for the lobby on the first floor, the floor we live in is not very high and spacious. It feels safe and quiet, which is in sharp contrast with the urban environment. The hotel staff is attentive and gentle. I personally care about the hygiene of the bathroom. I specially checked the blind spots before using it and found no problems. The reviews say that the breakfast is good. There is also relevant information in the elevator inside the hotel. I must try it next time I have the chance!
Original TextTranslated by Google
Response from Property: Dear, I am really happy to see that you have chosen us. We will continue to work hard to improve our service quality and environmental hygiene standards. Every time we go all out, we are here to meet you again. Ruineng CEO International Hotel will continue to move forward on the road of service and innovation with your support and full of confidence!
Cuixiaomo
Deluxe Family Friendly Themed Room (2 beds)
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Jan 22, 2024
The room is spacious and comfortable. I traveled with my baby and he liked the room. The breakfast was also good, but the orange juice was slow to be served. I was quite satisfied with everything else.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your visit and praise! Because orange juice has pulp, it will be slower than pure water. We will give you suggestions on utensils. Thank you for your advice. I am very happy to bring you and your family warm memories of this trip. We will continue to work hard to provide your family with a comfortable stay and dining environment. The hotel's colleagues will be very enthusiastic and try their best to give you a warm stay experience. I sincerely wish you a successful career and a happy family!
Nianyoufangsiqingchun
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 22, 2024
The room is clean and tidy, the view from the room window is good, the front desk service attitude is good, the room is cleaned promptly every day, and the buffet breakfast is very rich.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your presence and praise! I am very happy to bring you new memories of this trip. May the world treat you gently. May I always say good night to you. Thank you for every kindness in life. I wish you happiness, freedom, peace and success!
Zhangxiansheng
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
15 review
Outstanding
Posted on Dec 8, 2023
The room is very clean and the environment is quiet and comfortable. The front desk service is warm 👌🏻, the room lady is very polite, the breakfast tastes very good, and the service attitude is also very good.
Recommended, I will choose this one next time I come to Hefei.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise and your affirmation of our work. We will continue to work hard and maintain our enthusiasm to provide every guest with a home-like experience. We look forward to your visit again! The weather is getting colder, so please pay attention to keep warm!
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
4 review
Posted on Dec 6, 2023
I have never stayed in this kind of hotel before. The environment and service are both bad. When I heard the noise from the corridor, I thought it was because the door was not closed properly. After searching for a long time, I found that the noise was coming from the window. I thought the big curtains were windows, but when I opened them, I saw a wall with a very small window on the side still facing the corridor. So I asked to change to a room with a window that was not in the corridor. I was told impatiently that there was no room. The price was the same and I could change it by paying more.
Also, it was obvious that these slippers had not been washed and there was a strong foot odor! ! !
Later, when I was taking a shower, someone kept knocking on the door without saying anything (the knocking was very hard, very scary), as if it was a war. When I asked what was going on, I asked the waiter to deliver something. I said I didn't ask for anything, and the waiter said it was for our room. I emphasized again that we did not ask for any action before we left. What happened one after another makes people extremely angry. I have never stayed in such a bad hotel👎🏻👎🏻👎🏻👎🏻
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for the dissatisfaction caused by your stay. After learning your suggestions, we visited the staff and checked the surveillance. Regarding the orientation of the windows in the superior room, the front office will inform our guests in advance when checking in. The front office department is impatient with your feedback on the request to change rooms. We have retrieved the audio surveillance of the front office and did not mention any "additional money". We failed to meet your needs in time because the twin rooms facing the city view on December 5 were fully booked on November 29. The hotel purchases pure cotton slippers for free use. There is a strict disinfection management system. One guest is changed and disinfected, and the total value is checked every day. And keep a disinfection record. Health issues are a big deal, and we treat them very seriously. Regarding the incident of knocking on the wrong door when delivering things to the guest room at 23:21, we have recorded the negligence of the responsible employee. The relevant surveillance and incident situation have been handed over to the department head and general manager. On behalf of the housekeeping department, I apologize to you again. We will never allow similar situations to happen again. If you come here next time, I hope you can give us a chance to apologize. We will pay more attention to details and make improvements, and wish you all the best!