Holiday Inn Express Hefei High-tech Reviews
Holiday Inn Express Hefei High-tech
Section B, Innovation International, intersection of Caihong Road and Chuangxin Avenue, Shushan District, Hefei, Anhui, ChinaView Hotel Details
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Holiday Inn Express Hefei High-tech Guest Reviews
4.8/5
Excellent
1084 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1084)
Positive reviews(1042)
Reviews with photos/video(176)
Delicious breakfast(200)
Friendly front desk staff(114)
Classy environment(105)
Large rooms(59)
Perfect for business trips(26)
Stayed multiple times(20)
Excellent room layout(11)
Close to metro(8)
Negative reviews(14)
Dipak Shankerlal Parmar
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
3 review
Great
Posted on Aug 30, 2024
Good location with excellent breakfast. Nice friendly staff.
Response from Property: Dear guest, thank you for staying at Hefei Gaoxin Zhixuan Holiday Hotel. Unfortunately, we were unable to receive your full score review. We hope you can give Xiaozhi the opportunity to serve you. Xiaozhi will continue to work hard to improve and strive to receive your full score review next time. Providing guests with a clean, tidy, and comfortable environment has always been our goal. We have a simple and stylish lobby, a clean restaurant, a convenient self-service laundry room, modern meeting rooms, and comfortable guest rooms. Our unique modern decoration style creates a convenient, fashionable, and comfortable living environment for you. The hotel rooms are carefully decorated with reasonable placement of various facilities. Xiao Zhi starts from details and provides delicate and thoughtful bedside charging, coffee, and tea. Bringing you the warmth of your home. Xiaozhi has always attached great importance to the feelings of guests, and has strict requirements for service quality. The hotel puts guests at the center and is committed to creating meticulous and thoughtful hotel services for every customer. Looking forward to your next visit again and wishing you all the best. Smart Holiday Guest Care Team
ninjakimal
Superior Queen Room
Stayed in Oct 2023
Couples
19 review
Posted on Oct 6, 2023
Our experience at this hotel was initially disappointing due to seemingly oblivious staff who assigned us to a room with used beddings that showed clear signs of previous occupancy, along with a room that had a foul odor, oily surfaces, and grimy handles. Thankfully, they promptly moved us to a different room upon request, which was a much more pleasant experience.
Peter Pietro
Superior 2-bed Room
Stayed in Sep 2023
Business travelers
117 review
Outstanding
Posted on Sep 30, 2023
The hotel is the Best choice for business trip.
Guest User
Superior 2-bed Room
Stayed in Jan 2023
Business travelers
4 review
Posted on Feb 4, 2023
The location is quite fine, right opposite of the High Tech Park, not too far from two subway lines. Also if you order takeout food, there’s enough to choose from in the area. The food was sent up via robot, which was convenient.
The reception desk spoke no word English, which is ok for me, but maybe not for other guests.
The rooms are not the newest, however, clean and there’s nothing negative to say.
The gym picture however: please don’t be fooled. The „gym“ is on the common floor in front of a conference room. It was freezing cold, and again, it’s not even a separate space. It’s not a gym and it shouldn’t even be mentioned here in the hotel description.
Response from Property: Dear guest, thank you for sharing your stay experience in your busy schedule. It is a great encouragement for us to receive your praise for the hotel location, metro transportation, room hygiene, and robot food delivery service. However, as a global brand hotel chain, it's certainly inappropriate that the front desk does not speak English, we sincerely accept your suggestions, and we decided to develop a learning plan to strengthen the front desk's English speaking, thank you for your suggestions. In addition, the hotel's publicity fitness facilities may give you a misunderstanding, here to explain to you, the hotel publicized the 5th-floor conference room some fitness equipment at the entrance is convenient to guide guests to get fitness area. There is a Pro gym next door to the hotel, called "Zhijia Fitness", which is well-equipped with swimming pools and yoga venues, so if you love fitness, you can go there and have a look. Once again, thank you for your understanding and support, and we sincerely look forward to your coming back, wish you a happy life! Holiday Inn Express Guest Care Team
Gana Dorjgochoo
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
21 review
Very Good
Posted on Jan 7, 2024
Good place
Guest User
Superior 2-bed Room
Stayed in Oct 2021
Couples
15 review
Outstanding
Posted on Dec 31, 2021
The location is not so nice, but service is excellent and rooms are much more modern, chic and comfortable than other holiday inns in the city. Staff are well trained and experienced
Response from Property: Dear guest, thank you for your continued support. The hotel focuses on the modern and simple decoration style, which is fresh and pleasant. It is favored by many business people and tourist guests. Warm and efficient service is our most basic requirement for each service personnel of the hotel. We hope to bring you family greetings and a sense of kindness, and Xiaozhi is honored to be affirmed by you. We will work harder to create a quiet and comfortable living environment for you. We look forward to your next arrival. I wish you success in your work! Intelligent holiday guest care team
Guest User
Superior 2-bed Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 15, 2024
Coco at the front desk provided good service and free late check-out. Satisfactory facilities
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California_Tiger
Superior Queen Room
Stayed in Apr 2024
Business travelers
30 review
Amazing
Posted on Apr 14, 2024
The room is large, the facilities are complete, the service attitude is good, it is worth staying.
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Response from Property: Dear guest, hello! We are sorry that we did not receive your full praise. Xiaozhi will continue to work hard to satisfy you. Warm and efficient service is our most basic requirement for every service staff in the hotel. We hope to bring you family-like greetings and intimacy. Xiaozhi feels honored to receive your affirmation. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. In the morning, our chef team will serve you a carefully prepared, exquisite, delicious, diverse, nutritionally balanced, and Chinese and Western buffet breakfast, waiting for you to enjoy it. We will continue to work hard and look forward to your next visit. I wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
13 review
Outstanding
Posted on Apr 24, 2024
Coco at the front desk has good service and a good attitude. It is recommended to stay
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Response from Property: Dear guest, thank you for your kindness to Xiaozhi. Warm and efficient service is our most basic requirement for every service staff in the hotel. We hope to bring you family-like greetings and intimacy. Xiaozhi feels honored to receive your affirmation. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. In the morning, our chef team will serve you a carefully prepared, delicious, diverse, nutritionally balanced, and Chinese and Western buffet breakfast, waiting for you to enjoy. We will continue to work hard to live up to your praise. Coco at the front desk and all colleagues in the hotel are also looking forward to your next visit. I wish you a happy life. Holiday Inn Express Guest Care Team
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
29 review
Outstanding
Posted on Mar 24, 2024
The hotel is in a great location. I felt it was very convenient for this business trip. The breakfast was rich. When I checked in, they asked about my room type and upgraded me. It was very considerate. I will choose this hotel next time I go on a business trip!
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Hefei High-Tech Zone. Xiaozhi is located in the High-Tech Park. There are more than 100 large enterprises in the park nearby. It is adjacent to Metro Line 2 and can directly reach the city. Hefei Xinqiao International Airport is only a 25-minute drive away from the hotel. The geographical location is very advantageous and the transportation is convenient. Xiaozhi's breakfast buffet products are complete and rich in variety. There are traditional Chinese meals such as xiaolongbao, hand-grabbed pancakes, fried dumplings, etc., as well as diversified Western breakfasts such as sandwiches, bacon, pure meat sausages, vegetable salads, etc. At the same time, there is an Anxin noodle stall. Noodles, wontons, and vermicelli are made to order. Multiple delicious breakfasts light up every day. Xiaozhi will also continue to improve the quality of meals based on guests' feedback. Looking forward to your next visit, I wish you a happy life! Holiday Inn Express Guest Care Team
bluesky2
Superior Queen Room
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 4, 2024
The hotel is very good, clean and tidy, the breakfast is delicious faye
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Hefei High-Tech Zone and giving us a five-star rating. Xiaozhi provides every guest with warm hospitality full of sincerity, complete facilities, professional services, and a clean and tidy environment. You can enjoy quality sleep and a refreshing bath. We are honored by your affirmation of the hotel breakfast. Xiaozhi's breakfast buffet products are complete and rich in variety. There are both traditional Chinese meals, such as xiaolongbao, fried dumplings, etc., and diversified Western breakfasts, such as sandwiches, bacon, vegetable salads, etc. At the same time, there is a safe noodle stall, noodles, wontons, and vermicelli are made to order, multiple delicious breakfasts, light up the freshness of every day, and the hotel will continue to enrich new varieties and introduce new patterns to cater to your taste. Recently, we have launched breakfast pure meat sausages and hand-grabbed pancakes, which further enriched the breakfast variety on the basis of the noodle stall. At the same time, we will also ensure quality and quantity, and insist on supplying freshly made meals every day to give you the best experience. Faye at the front desk and all colleagues in the hotel are looking forward to your next stay and tasting again! Holiday Inn Express Guest Care Team
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 15, 2024
I have stayed in the hotel many times. The staff has a good service attitude and helps to delay check-out. The hotel is clean and sanitary, and the breakfast is rich. The room space is still very spacious.
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Response from Property: Dear guests, thank you for choosing to stay at Holiday Inn Express Hefei High-Tech Zone for many times. Thank you for your support and trust in Xiaozhi. Your recognition and suggestions are the infinite motivation for Xiaozhi to move forward. Enthusiastic and efficient service is our most basic requirement for every service staff of the hotel. We hope to bring you family-like greetings and intimacy. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. In the morning, our chef team will serve you a carefully made, exquisite, delicious, diverse, nutritionally balanced, and Chinese and Western buffet breakfast for you to enjoy. Xiaozhi will continue to work hard and bring more warm and caring services to more friends. Xiaozhi also provides ample free parking spaces to facilitate self-driving guests. The parking lot is also equipped with charging piles required for new energy vehicles, which can charge and park at the same time. As an old friend of Xiaozhi, if you have any questions during your stay, you are welcome to call the front desk at any time. If you have any questions, we will help you solve them in time or take emergency plans to deal with the problems in time. You are also welcome to give us suggestions and opinions at any time. We will definitely listen actively and keep records. Looking forward to your visit again to witness our continuous progress. We will provide you with more enthusiastic and high-quality services! Wish you good luck in your work! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
10 review
Outstanding
Posted on Feb 26, 2024
Service: All are very good, I will stay here again
Service: All are very good, I will stay here again
Service: All are very good, I will stay here again
Service: All are very good, I will stay here again
Service: All are very good, I will stay here again
Service: All are very good, I will stay here again
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Response from Property: Dear guest, hello! Thank you for choosing Xiaozhi among many hotels. Xiaozhi will never let you down for your trust in Xiaozhi. I am very happy to bring you a comfortable journey. Xiaozhi has always been grateful and has created a clean and comfortable environment and warm and considerate service from the perspective of guests. The recognition and suggestions of guests are the infinite motivation for Xiaozhi to move forward. Xiaozhi will continue to work hard and bring more warm and considerate services to more friends. We also look forward to your visit again to witness our continuous progress. We will provide you with more enthusiastic and high-quality services! I wish you good luck in your work! Holiday Inn Express Guest Care Team
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
1 review
Outstanding
Posted on Feb 21, 2024
The hotel has a superior geographical location and complete surrounding facilities. It is close to Yintai, Outlets, Dashu Mountain, and Shuxi Lake, which is very convenient for travel or business activities. The front desk receptionist Lin is friendly, professional and efficient. The check-in process is fast and smooth. The room is fully equipped and clean. Overall, it is a relatively satisfactory stay experience.
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Hefei Hi-Tech Zone. Xiaozhi is located in the Hi-Tech Zone, adjacent to Metro Line 2, which can directly reach the city. It is only 1.5 kilometers away from Yintai City in the Hi-Tech Zone, and it only takes more than ten minutes to walk; it is only 3.5 kilometers away from Sasseur Outlets, and you can reach it by taxi at the starting price. Shuxi Lake, not far away, is a good place for walking, running and fitness. The new Hefei Science and Technology Museum is close to Shuxi Lake, and it is also a treasure place for walking children. The geographical location is very superior and the transportation is convenient. Xiaozhi has a simple and stylish lobby, a neat restaurant, a convenient self-service laundry, a modern conference room, and comfortable and warm guest rooms. The unique modern decoration style creates a convenient, fashionable and comfortable living environment for you. The hotel rooms are carefully arranged, and the facilities are reasonably placed. Xiaozhi starts from the details, and the delicate and thoughtful pillow charging, coffee, and tea are all available. Bring you the warmth of home. Xiaozhi has always attached great importance to the feelings of guests. The hotel strictly requires itself for service quality. It is guest-centric and is committed to creating meticulous and thoughtful hotel services for every customer. We look forward to your next visit and wish you all the best. Holiday Inn Express Guest Care
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
9 review
Outstanding
Posted on Feb 21, 2024
The breakfast is rich in variety and the children enjoyed it very much. The room is spacious, the decoration and facilities are relatively new, and the price/performance ratio is very high. It is only a few minutes' drive from the subway station and the Science and Technology Museum, and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Hefei High-Tech Zone and giving us a five-star rating. Xiaozhi is located in the High-Tech Zone, adjacent to Metro Line 2, which can directly reach the city. The new Hefei Science and Technology Museum is close to Shuxi Lake, and it is also a treasure place for children to walk. The geographical location is very superior and the transportation is convenient. We have a simple and stylish lobby, a neat restaurant, a convenient self-service laundry, a modern conference room, comfortable and warm guest rooms, and a unique modern decoration style to create a convenient, fashionable and comfortable living environment for you. We are honored by your affirmation of the hotel breakfast. Xiaozhi's buffet breakfast products are complete and rich in variety. There are both traditional Chinese meals, such as xiaolongbao, fried dumplings, etc., and a variety of Western breakfasts, such as sandwiches, bacon, vegetable salads, etc. At the same time, there is a safe noodle stall, noodles, wontons, and vermicelli are made on the spot, multiple delicious breakfasts, light up fresh every day, the hotel will continue to enrich new varieties and introduce new patterns to cater to your taste. Recently, we have launched breakfast pure meat grilled sausages and hand-grabbed pancakes, which further enriched the breakfast variety on the basis of the noodle stall. At the same time, we will ensure the quality and quantity, and insist on providing freshly made meals every day to give you the best experience. We look forward to your next stay and tasting again! Holiday Inn Express Guest Care Team