Crowne Plaza Hefei Reviews
Crowne Plaza Hefei
Building A, 598 Huangshan Road (Huangshan Lu), High-tech Zone, Hefei, ChinaView Hotel Details
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Crowne Plaza Hefei Guest Reviews
4.8/5
Excellent
1602 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1602)
Positive reviews(1558)
Reviews with photos/video(179)
Classy environment(119)
Friendly front desk staff(114)
Delicious breakfast(100)
Perfect for business trips(53)
Great swimming pool(23)
Luxurious(8)
Clean pool(8)
Delicious buffet(8)
Negative reviews(44)
Guest User
Superior Single Room
Stayed in Feb 2024
Business travelers
38 review
Outstanding
Posted on Mar 3, 2024
Very nice room and comfortable bed. Swimming pool was large had the right temperature. The gym is spacious with all the right equipment. Morning breakfast was excellent choices. If you are a runner there are two parks nearby to run. Use the motorbike lanes to run for in the early morning.
Response from Property: Dear guest: I'm glad to hear that you are satisfied with our service! Sincere and attentive service has always been our unremitting pursuit. Your appreciation is a huge driving force for our continuous progress. We will continue to maintain enthusiasm and hope that you will discover more surprises next time you come. Looking forward to your next visit! General Manager of Crowne Plaza Hefei: Christine Wang
Guest User
Superior Single Room
Stayed in Mar 2024
Business travelers
4 review
Very Good
Posted on Mar 22, 2024
Very clean room and good services. But air conditioner does not change to cool. Very hot wind even change to cool mode. Others very good room.
Response from Property: Dear guest, thank you very much for your high evaluation of the Crowne Plaza Hotel Hefei! We are greatly encouraged by your positive feedback and will continue to work hard to make your journey perfect. Looking forward to you choosing to stay at the Crowne Plaza Hotel Hefei again! General Manager of Crowne Plaza Hefei: Christine Wang
Hon Wai
Crowne Plaza Deluxe Double Room
Stayed in Dec 2023
Business travelers
58 review
Outstanding
Posted on Dec 6, 2023
Very good location, nice hardware, clean, good service. Nice buffet, nice beer house, good food.
Response from Property: Dear guest: It is a great honor to receive your evaluation. Your recognition will also be our driving force for progress. In the future, we will continue to work hard and optimize. We look forward to a more comfortable experience with your next visit. We wish you a happy life. General Manager of Crowne Plaza Hefei: Christine Wang
JohnHarvey
Crowne Plaza Deluxe Twin Room
Stayed in May 2023
Business travelers
11 review
Outstanding
Posted on May 9, 2023
What a fantastic stay at the Crowne Plaza Hefei.
Receptionist has been very nice and welcoming during arrival and helped us upgrade our rooms.
Room service was great as well. We ordered some dishes and delivered to the room less than 30 minutes. Breakfast serves with delicious and amazing food. We are also able to take out some cups of coffee before we head out. AMAZING!!!
Room amenities and cleanliness were also very good. Rooms are warm with great views. Guests service in the steak restaurant on the first floor were very attentive and friendly during our lunch and foods were excellent.
Lifeguard at the pool was really attentive and communicative with caution.
Location of the hotel is very convenient to we’re you can buy some food or go around and to have some drinks. It’s about 800 meters away from the food streets.
6/12
Response from Property: Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at our hotel, Crowne Plaza Hefei boasts 523 spacious guestrooms, complimented by 4 restaurants (including Illusions Lounge, Jade Chinese Restaurant, BREW HOUSE and Fiesta Café Buffet Restaurant), 11 meeting rooms (including 1 Grand Ballroom and 10 multi-function rooms), indoor swimming pool, fitness center. Thank you! Christine Wang General Manager
PatsyCH
Crowne Plaza Deluxe Double Room
Stayed in Mar 2024
Business travelers
99 review
Very Good
Posted on Mar 20, 2024
Nice hotel, friendly staffs, very convenience location.
Response from Property: Dear guest: Thank you for taking the time to share your opinions with us. We believe that your evaluation will provide reliable references for other guests. We will continue to persist in doing better. Thank you again for your visit and valuable feedback! We will sincerely look forward to your continued stay with more comprehensive services! General Manager of Crowne Plaza Hefei: Christine Wang
Guest User
Crowne Plaza Deluxe Double Room
Stayed in Sep 2023
Couples
11 review
Outstanding
Posted on Sep 10, 2023
We had a great weekend stay at the Crowne Plaza. We enjoyed the pool and hot tub (but didn't get to try the sauna or steam room). It's in a great area near some good restaurants.
Response from Property: Dear guest, I'm glad to hear that you had a fantastic weekend stay at the Crowne Plaza! It sounds like you had a great time enjoying the pool and hot tub. It's unfortunate you didn't get a chance to try the sauna or steam room, but maybe next time. The hotel's location near some excellent restaurants must have been convenient for dining options. If you have any more feedback or questions about your stay, feel free to share! Christine Wang General Manager
Jun doe
Superior Standard Room
Stayed in Aug 2023
Solo travelers
101 review
Outstanding
Posted on Aug 29, 2023
Nice clean hotel in good location near 1912 hefei retail center. Lots of restaurants within walking distance. Staffs are nice. Will visit again
LiuPeng
Crown Executive Twin Room
Stayed in May 2024
Business travelers
1 review
Very Good
Posted on May 19, 2024
Good service from front desk
Response from Property: Dear guest: Thank you for choosing the Crowne Plaza Hotel Hefei. It is a great honor for us to receive your support and appreciation. We always prioritize the quality experience of our guests in our service, and we are willing to do our best to make your trip to Hefei more relaxed, enjoyable, and enjoyable. We look forward to your next visit and wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang
Alessandro
Crowne Plaza Superior Twin Room
Stayed in Apr 2024
Solo travelers
3 review
Amazing
Posted on Apr 8, 2024
Very nice hotel and great staff
Response from Property: Dear guest, thank you very much for your high evaluation of the Crowne Plaza Hotel Hefei! We are greatly encouraged by your positive feedback and will continue to work hard to make your journey perfect. Looking forward to you choosing to stay at the Crowne Plaza Hotel Hefei again! General Manager of Crowne Plaza Hefei: Christine Wang
Lap Pui
Superior Single Room
Stayed in Apr 2024
Business travelers
2 review
Amazing
Posted on Apr 19, 2024
It is a nice place to stay.
Response from Property: Dear guest: Thank you for choosing the Crowne Plaza Hotel Hefei. It is a great honor for us to receive your support and appreciation. We always prioritize the quality experience of our guests in our service, and we are willing to do our best to make your trip to Hefei more relaxed, enjoyable, and enjoyable. We look forward to your next visit and wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang
randy
Superior Single Room
Stayed in Sep 2023
Business travelers
18 review
Outstanding
Posted on Nov 8, 2023
Can't go wrong with Crowne Plaza.
Response from Property: Dear guests: Thank you for taking the time to share your experience with us, your support and appreciation is our greatest encouragement, Crowne Plaza Hefei has always adhered to the sincere and considerate service attitude, to create a warm and comfortable environment, I hope every guest can spend a pleasant time here, look forward to your next visit, I wish you a happy life！Christine Wang General Manager
Wareing
Superior Single Room
Stayed in Jun 2022
Friends
18 review
Outstanding
Posted on Jun 22, 2022
Great quality, as expected. Friendly service and easy check-in for a foreigner. Would highly recommend.
Response from Property: Dear guest, thank you for taking the time to share your feedback ,your satisfaction is our greatest reward. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Christine Wang General Manager
Guest User
Superior Single Room
Stayed in Jun 2022
Solo travelers
2 review
Outstanding
Posted on Jun 24, 2022
I was greeted by Lisa who is extremely helpful and friendly. My room was upgraded and the amenities were great. I was gifted a beverage voucher and free breakfast that was top class. Upon arrival in the dining hall I was offered coffee and had a proper spead of breakfast food choices. It was a blissful experience!
Response from Property: Dear guest, thank you for your stay at the Crowne Plaza Hefei. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to welcoming you back in the future. Wish you a happy life! Christine Wang General Manager
dexterifics
Superior Standard Room
Stayed in Oct 2021
Solo travelers
6 review
Outstanding
Posted on Oct 5, 2021
It was my first time to stay in this hotel here in Hefei. I used to stayed in other two hotels here but Crown Plaza Hotel provides me a perfect experience!!! I really love the indoor pool and the environment.
Response from Property: Dear guest,we are glad to see that you like our hotel’ environment and you really love the indoor pool.we sincerely invite you to stay again. General Manager Christine Wang
Yan~
Crowne Plaza Deluxe Double Room
Stayed in Mar 2023
Business travelers
12 review
Outstanding
Posted on Apr 8, 2023
Very nice service!