Four Points by Sheraton Hefei, Baohe Reviews
Four Points by Sheraton Hefei, Baohe
No. 23 Beijing Road, Baohe District, Hefei, Anhui, ChinaView Hotel Details
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Four Points by Sheraton Hefei, Baohe Guest Reviews
4.7/5
Outstanding
635 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(635)
Positive reviews(614)
Reviews with photos/video(51)
Delicious breakfast(65)
Classy environment(54)
Friendly front desk staff(43)
Quiet & comfortable(28)
Would stay again(17)
Perfect for business trips(11)
Poor air conditioning(8)
Tasty restaurant(7)
Negative reviews(21)
Guest User
Tranditional Room
Stayed in Mar 2024
Other
3 review
Outstanding
Posted on Apr 16, 2024
Very good
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
happiguy
Tranditional Room
Stayed in Feb 2024
Business travelers
33 review
Very Good
Posted on Mar 6, 2024
Nice place with backward technology. Restaurant on level 2 has no way to access easily. Had to brave the cold to go out of the hotel to get my takeaway from a box that uses WeChat.
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. For food safety issues, guests will need to pick up their own takeaway from ******* Takeaway Cabinet at the entrance of the hotel. We are sincerely looking forward to your next visit.
Maksim Sidorov
Tranditional Room
Stayed in Dec 2023
Business travelers
35 review
Very Good
Posted on Dec 16, 2023
The location of the hotel is very convenient for those who have meetings next to South Railway station. The room was clean, breakfasts and dinners are very tasty and worth your money. The only disappointment was the staff at the registration desk who couldn’t give me the exact information which I asked, because the level of English speaking was very low. As a fact I spent more money then I planned, because I got the wrong information at the reception desk on the price of services which provides this hotel.
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are really sorry that our staff at the reception desk didn't bring you satisfactory service. We'll have more trainings on language in the future and we sincerely look forward to your next visit.
Guest User
Tranditional Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 27, 2024
Great service
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are sincerely looking forward to your next visit!
Peter
Tranditional Room
Stayed in Sep 2023
Business travelers
1 review
Posted on Sep 10, 2023
Poor service on all aspects
Response from Property: Dear guest, thank you for staying at the Four Points by Sheraton Hefei, Baohe and taking the time to share your stay with us. We are really sorry that we haven’t provide you with a comfortable stay. We sincerely look forward to your next visit and will continue to bring you a comfortable experience.
Zhishi+naigai
Tranditional Room
Stayed in Aug 2024
Other
8 review
Outstanding
Posted on Aug 11, 2024
The hotel front desk is very unique. Thank you Edgar for helping me with my luggage, and thank you Jessia for your warm reception. Thank you Bonnie for introducing me to the business hours of the hotel facilities. The hotel staff are very enthusiastic. Thank you for your reception. I will stay here again next time when I have time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Railway Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Zichengyijing
Tranditional Room
Stayed in Jul 2024
Family
2 review
Posted on Aug 1, 2024
The facilities are outdated, the curtains seem to be from the 1980s, the stools are broken, the breakfast is good, but the price/performance ratio of 108/person is still not high. If you compare the room price with the facilities, there is no price/performance ratio. The experience is very bad
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. We are very sorry that we failed to bring you a satisfactory stay experience. If you encounter any hardware problems or are not satisfied with the room facilities, please give feedback to the guest service center in time. The staff will change the room for you to avoid causing you trouble in the future. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in Jul 2024
Business travelers
10 review
Outstanding
Posted on Jul 26, 2024
The room is spacious, the bathroom and bedding facilities are good, and the breakfast is good.
Located next to the development zone, 15 minutes from Hefei South Railway Station.
The hotel has a gym and swimming pool. I didn’t bring any clothes this time, so I didn’t have any experience.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Railway Station, and the transportation is convenient in all directions. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - I love you Bao Xiaofu
Kaishuaishuaiba
Tranditional Room
Stayed in Jul 2024
Family
4 review
Outstanding
Posted on Jul 24, 2024
The staff is warm and considerate! The swimming experience is great!
Sister Zheng who cleaned the room worked carefully and meticulously, and helped us hang the wet clothes on the window. Thank you very much!
Come back to experience it next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Railway Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
yuuuzhooo
Deluxe Suite
Stayed in Jul 2024
Business travelers
15 review
Outstanding
Posted on Jul 19, 2024
The hardware is OK, the service is OK, and the food is OK. Disadvantages: The elevator has obvious ups and downs, there are few signs and it is easy to go wrong, and there are many people cutting in line at the front desk, so the service is slow.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff and for your feedback to the hotel. The relevant departments will follow up and inspect it in a timely manner. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in May 2024
Travel with friends
3 review
Outstanding
Posted on May 5, 2024
There is one thing that must be praised about the room service. They folded all my clothes, locked up my wet swimsuit, and put all the skin care products on the table. I stayed for three nights and the room cleaning was at this level.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and the room staff. Bao Xiaofu will continue to work hard and look forward to your visit again. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 5, 2024
The room is clean, and it is convenient to take a taxi nearby. The food in the Chinese restaurant is high-end but expensive.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Daizhuoxiaohaidebeibaoke
Tranditional Room
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 9, 2024
First of all, the staff was very enthusiastic. We were stuck in traffic on the highway during the May Day holiday. We arrived at 2 a.m. on the 1st. The staff received us very warmly and asked us to go back to the room and rest. The hotel breakfast was also good, with the standard of a star hotel. The barbecue set meal provided by the hotel is worth mentioning, the meat is great! I strongly request the hotel leaders to praise this staff member!!!
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff. The hotel is located in Baohe Industrial Park, only a 15-minute drive from Hefei South Railway Station, with convenient transportation. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in Aug 2024
Travel with friends
3 review
Outstanding
Posted on Aug 19, 2024
A few friends went on a spontaneous trip and chose this Sheraton because of the Tesla Supercharger. We were pleasantly surprised to get an upgrade to a superior twin room, and after checking in, we found it was a great value!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. Thank you for your recognition of the hotel and its staff. The hotel is only a 15-minute drive from Hefei South Station, with convenient transportation. The popular attraction "Hefei Luogang Central Park" is only 3 kilometers away from the hotel and can be reached on foot or by bike. There are many natural landscapes and free amusement facilities in the park. The new business district "Hefei Baohe MixC" is only 4 kilometers away from the hotel, with one-stop shopping, entertainment and food services, and hotel members can enjoy discounts. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - Love you Bao Xiaofu
Guest User
Tranditional Room
Stayed in Feb 2024
Family
14 review
Outstanding
Posted on Feb 15, 2024
The hotel room is large, fully equipped, clean and tidy, and the breakfast is rich, delicious and unique! The children were also given breakfast. The front desk girl Huang Xiaoya was very enthusiastic and enthusiastic. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Four Points by Sheraton Hefei Baohe and taking the time to share your stay experience with us. About 70% of the breakfast at Bao Xiaofu's house is Chinese food, including many authentic Anhui local food, which is very popular among guests. The day starts with the morning, and we hope that every guest will feel at home. Bao Xiaofu will continue to work hard and look forward to bringing you a comfortable stay experience next time. I wish you a happy life - I love you Bao Xiaofu