Four Points By Sheraton Hefei Reviews

Very good

Nice place with backward technology. Restaurant on level 2 has no way to access easily. Had to brave the cold to go out of the hotel to get my takeaway from a box that uses WeChat.

The location of the hotel is very convenient for those who have meetings next to South Railway station. The room was clean, breakfasts and dinners are very tasty and worth your money. The only disappointment was the staff at the registration desk who couldn’t give me the exact information which I asked, because the level of English speaking was very low. As a fact I spent more money then I planned, because I got the wrong information at the reception desk on the price of services which provides this hotel.

Great service

Poor service on all aspects

We booked king bed room, all room is really big, nice and clean. Personnel really kind, we arrived late in the night, personnel were super efficient.

There is one thing that must be praised about the room service. They folded all my clothes, locked up my wet swimsuit, and put all the skin care products on the table. I stayed for three nights and the room cleaning was at this level.

The room is clean, and it is convenient to take a taxi nearby. The food in the Chinese restaurant is high-end but expensive.

First of all, the staff was very enthusiastic. We were stuck in traffic on the highway during the May Day holiday. We arrived at 2 a.m. on the 1st. The staff received us very warmly and asked us to go back to the room and rest. The hotel breakfast was also good, with the standard of a star hotel. The barbecue set meal provided by the hotel is worth mentioning, the meat is great! I strongly request the hotel leaders to praise this staff member!!!

The hotel room is large, fully equipped, clean and tidy, and the breakfast is rich, delicious and unique! The children were also given breakfast. The front desk girl Huang Xiaoya was very enthusiastic and enthusiastic. I will come again next time!

Hotels owned by Marriott are not expensive. We were upgraded to an executive king room for free. The bedding was comfortable and the WiFi worked well. Breakfast has a wide variety.

The front desk service is very good. If you leave something behind when you check out, they will take the initiative to contact you. If you ask the front desk where to go for a walk nearby, they will also introduce it enthusiastically. Overall, I still recommend it👍

The hotel is very clean. Ivy and Susie at the front desk are very friendly and give a very good impression. The Hong Kong buffet is also very good.

First of all, the check-in front desk service is really average! Secondly, it was raining when I arrived that day, so I asked the front desk if there was an umbrella rental service because I didn't bring an umbrella. The front desk showed that it didn't say so, and then I asked again, and they said to go to the room to see if there was one. When I got to the room, there was really no one. I called the room service and they said I could ask the front desk to borrow one when I went out! ! ! Moreover, the guests asked where to eat breakfast. What kind of five-star service is this? At night, I saw a bar at the elevator door and asked where the service was. The answer was that there was no executive lounge. There were drinks in the lobby on the first floor. If you run downstairs without wearing a down jacket, you can't drink anything. You will freeze to death! Breakfast: Except for the freshly made wontons, everything else is warm! It is best to go out by subway, walk for 10 minutes, and call a car. There is no one at the hotel entrance, and Didi will not accept orders!