To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.1
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All Reviews(94)
Positive reviews(87)
Negative reviews(7)
Elliot
Guest twin Room with River View
Stayed in Dec 2022
Family
7 review
4.5/5
Great
Posted on Dec 30, 2022
A good stay, good breakfast good welcoming staff overall a great place to stay
For drivers mostly
floy.d
Deluxe Twin Room-2 Single Beds
Stayed in Jan 2024
Friends
6 review
5.0/5
Outstanding
Posted on Jan 15, 2024
good place
Baojizhuliangzu
Guest King Room with Balcony
Stayed in Apr 2024
Family
39 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel balcony room is very nice, the scenery is beautiful, the service and catering are good, the transportation is convenient, I will stay here next time
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babyying8342
Guest King Room with Balcony
Stayed in Sep 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 4, 2023
The location is good, in the old town, the facilities are a bit old, but overall it's good.
The service is quite good.
Facing the river, the environment is great.
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hupeizhi888
Deluxe Twin Room-2 Single Beds
Stayed in Sep 2023
Solo travelers
4 review
1.0/5
Posted on Sep 20, 2023
The room smelled musty, the bath water was hot and cold, and the mattress was broken.
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Dongmeinuoxiaojie
Deluxe Room,Guest Room,1 King
Stayed in Jul 2023
Family
3 review
3.2/5
Posted on Oct 1, 2023
The hotel deducted the deposit inexplicably, and there was also an unknown charge. It took a month to get bad reviews, and finally I made countless phone calls to resolve it. It felt very inexplicable.
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Guest User
Deluxe Room,Guest Room,1 King
Stayed in Jun 2023
Business travelers
68 review
4.5/5
Great
Posted on Jun 24, 2023
The riverside environment is beautiful, the breakfast is very rich, and it is only a kilometer walk from the train station. It is very suitable for business trips. The price is relatively reasonable, but the hotel is a bit old.
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Zhegeshijieshidangao
Deluxe Room,Guest Room,1 King
Stayed in Apr 2023
Family
33 review
4.5/5
Great
Posted on Jun 15, 2023
It is close to the train station and far from the old town and castle. It takes 20 minutes by bus. If the bus time is long during holidays, you should check in advance to avoid waiting longer.
The hotel is also a bit old. There is not much difference in whether the room has a river view or not. If you book a non-river view room, you can also see the river. If you book a river view room with an extra bed, the window is small. I guess you can’t add a river view bay window. bed.
There was a musty smell in the room that resulted in only a 3 star rating for condition and comfort. But otherwise the hotel was fine.
Vijay
Stayed in Oct 2023
Family
3.0/5
Posted on Oct 4, 2023
Old property, needs a major refresh. Breakfast buffet is barely marginal. Hot items were at best lukewarm.had to wait for ~15 minutes to get the potatoes and finally when they arrivef, they were absolutely cold. had requested early check-in, butvwerevasked to waitfor two gours beforewe could get into our room. Does not live upto the Marriott brand name.
Frank
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 19, 2023
Very nice location located on the Neckar river in Heidelberg. Location is great for walking into the historic area of downtown. Room was clean and quiet and staff very friendly and helpful.
John
Stayed in Dec 2023
Family
4.0/5
Very Good
Posted on Dec 3, 2023
Walkable to downtown, less than a mile. Very safe area for walk around.