Hotels near Old Town, Heidelberg

We were so glad to see this fully renovated hotel open in time for our visit to the Heidelberg Christmas Market (original opening date was projected for the end of December). The Hilton Heidelberg is an incredible facility, surpassed only by the amazing team working to provide the best possible experience! We have never been so graciously welcomed by so many on the team, including the General Manager, Remmie. Margarita and Katerina took great care of us during check in and were even able to upgrade us to a Junior Suite - what a welcome surprise! After settling in to our room, we had the pleasure of meeting Lubeth in the Executive Lounge who took care of every need and made us feel so welcome - always with a smile! The management team is definitely committed to hiring the best, but they are also clearly committed to leading by example. Vladimir (the restaurant manager) made a point of introducing himself and checking to be sure we were enjoying our stay and Sonja was so gracious when we were visiting the restaurant. Brent stopped by while we were in the Executive Lounge to be sure we were enjoying our visit and asked if there was anything he could do to help. Tim (a Heidelberg local) took time to share some of his favorite spots around town, as well as the hotel amenities and make sure we made the most of our time in town! I cannot remember another hotel stay where I could name more than 1-2 people on the staff - this team truly made us feel welcomed and valued! Thank you for a such a great experience!

The four-star hotel does not have air conditioning, the mini refrigerator is also closed because of electricity saving, the house is not soundproof, the door is still leaking, the door is open in hot summer, the noise is loud, the door is too hot to sleep.

We are so disappointed. Don't be fooled by the offer and facilities you see online. We found the place soulless, which is such a shame, because it has hugh potential. I specifically chose this hotel because there were onsite facilities including a restaurant and bar. Neither were open on the day we checked in, apparently due to staff sickness!! So, I am expected to believe that only one person is tasked with running the kitchen, restaurant and bar! Umm! I am slightly cynical, to be honest. After a long drive we were looking forward to dinner and drinks. Our room was fine- very clean and comfortable ....but we could have had the same quality room for far less elsewhere. Breakfast was fine but again, I wouldn't pay for that again. The breakfast room was so deathly quiet, we wanted to eat breakfast and get out of there. No atmosphere. When you arrive at this hotel, you walk through a cloud of smoke, as the smoking area is directly infront of the front doors. What a welcome. I paid for the additional facilities but my meal that night was a bread roll from Lidl, up the road. I have waited almost two weeks for Leonardo to respond to my direct complaint via their chat service and I've heard nothing - I did give them the chance to address my complaint directly. More

We stayed for 3 nights in May whilst attending the motor racing. Relatively easily found - located between an autobahn and commercial area. Car park just about adequate for the hotel and popular adjacent eateries. Friendly, efficient staff. Modern, clean and functional hotel. Room was comfortable and well equipped - decent bathroom with shower over bath. My room (106?) faced the autobahn and a railway line in a cutting - as I sleep with the window open, the consequent noise was to be expected! Breakfast buffet was to a good quality with plenty of choice. The ladies servicing the buffet were especially cheerful - maybe thankful for a full hotel. Unsurprisingly not cheap, as you’d expect on a weekend with an event at the circuit (minutes drive away). Convenience comes at a price!

Rooms are pretty basic but enough for a short overnight stay. Breakfast was pretty nice with a lot of choice. What surprised and kinda annoyed us was the fee for parking at the hotel itself. 5 euros per night. There was plenty of parking space so why would you charge your own guests for parking?! Their answer was that we could park for free in the unlit industrial area a bit off to the side of the hotel. You have got to be kidding right. It’s a HIGHWAY hotel.

The location was actually pretty good for me. I missed a little enlightenment about what and how and where everything is in the hotel. I had to deal with it myself. Of course you can ask questions, but I think it should come from the hotel staff as a matter of course.

This was a real surprise, we booked last minute a good price. The staff were 1st class smiley and efficient. The room modern and clean. The breakfast was outstanding. Plenty of vegetarian choices but ham on the bone and whole salmon for the meat eaters. We got a tram from the station which took 5 minutes.

First off, understand that Ludwigshafen is not a happening place. I was here for business, for which I feel the place would be adequate for a day or two stay, but not the week I was here. I titled this as ”try hard”, as that's what I hear my kids call someone who is tries hard and fails, which I feel fits since the hotel tries really hard to be modern and hip. Moxy is Marriot's new brand aimed at the youth and the copies board games, lockers, random graffiti and whatnot scattered around the lobby would imply they are going that way. Considering most of the time it was filled with old businessmen like me would say they might want to consider having this in a more appropriate location. Moxy Lu is a very spartan hotel. No restaurant to speak of - on Sunday I asked if they had any lunch offerings as nothing is around there and they told me their one and only oven, used to cook breakfast, was broken and wouldn't be working for at least a few hours. There is a very solid Italian restaurant next door but you don't want to eat that every day. There's also right now a Christmas market nearby but the opening timing for it is very variable. It's also next to the Rhine mall but understand that German business hours are earlier than American so it closes early and is closed entirely on Sunday. Rooms are clearly advertised as capsule types and they are very reminiscent of Japanese capsule rooms - a bed, bathroom, a chair, and that's it. A hook on the wall and 4 hangers is all your clothes storage, a 6 inch wide, 2 foot long glass panel sticking out from the wall is your ”desk”, and that's it. No safe, no shelves, no coffee machine, nothing. Definitely not where I wanted to spend a week, but that's not their fault. The hotel is very new and is very clean overall. Also a plus that it is very quiet. I've been in hotels where I could literally hear the person walking around next door. All that said, why 3 stars? Well, as clean as it was, there was a long black hair at eye level in the shower when I first stepped in. As I'm folically challenged, I'm certain it wasn't mine. Secondly, one of the elevators broke multiple times while I was there, once trapping a person in there for 15 minutes while I was in the lobby. He eventually tumbled out, angry, scared, and half-clothed (took off some clothes as he was feeling very hot). Said elevator was not flagged as being out of order for at least an hour after as I was in and out. Eventually it was. It had an out of order sign still on it on my second day despite being in use...assumed this was an error before the guy got caught in front of me. Not good management of an issue, I feel.

Very nice hotel in the center of the town. Good rooms , clean, comfortable bed, excellent shower, several power sockets available. But the real pleasure is breakfast: they serve whatever you may desire, sweet, salted, yogurt, the bread is delicious, cereals, fruit, cakes, brioche, bacon, sausage, cheese…etc. all high quality food. And it opens at 06:30, absolutely a convenient time for working people (many hotels nowadays open at 7:30 breakfast time, which I consider pretty much insulting for clients…). A special mention for personnel: very kind and professional, Mathias, Jenny and Karina do a remarkable job, making you feel very good, taking care of you, with proactive and helping attitude towards the client, something that nowadays you very rarely find anymore. Thanks for making my staying so nice and comfortable during my two months work in Speyer

Stayed at the hotel a few times in the past when I traveled with my Husband very clean place people are very friendly is across from the Train station and you can walk to the Restaurants in Bensheim highly recommend it