Alpine Village Inn

I love the rooms. Nice location.

A little hotel, with character. Clean. The people Lindsey and Vernon running it are very nice and helpful. Easy parking and in walking distance to the shops. The town is very nice. Easy walking. Still decorated with Christmas lights. It was an overnight stay, would like to return in summer or fall.

Great location! Room was spacious. The king bed was comfortable and the pillows which we had 4 were very comfortable also. Only downside was that the shower was barely lukewarm. But everything was clean. Town was bustling! We also highly recommend eating at Cowboys and Angels! Great food, and great service!

This hotel was the worst! Complete waste of money! Blood stains on bedding, bugs in room, lamps broken , tv had no connection! Was only there 2 hours and we left ! Could not be more dissatisfied. Reservation non refundable but if I can save you from a horrible experience then my job is done.

If you don’t mind a cold shower and no explanation as to why, then it’s a okay place. The breakfast is frozen sausage and biscuits that you microwave. The do have box cereal and honeybuns. The edge of town location is nice because if you eat in Cleveland to avoid overspending and crowds it’s the best end. I recommend The Creek Side Deli in Cleveland.. the experience here was pleasant with exception to the cold showers.

Start off, super friendly staff and very laid back and helpful. Off the main ***** but easily able to access everything. Rooms are spacious. Negatives: old buildings and it shows in the rooms. Room smelled really bad. When we walked in there was some type of air purifier running. Not knowing what it was, we read the label. It warned not to run in a populated area. We went to the DG and grabbed a bottle of Febreeze, after using it all, it was bearable. The floors were sticky, so we wore socks or shoes the whole time. Outside of that is was fine. Considering what we paid for the room, I would have expected better housekeeping. Definitely want to go back to Helen.

The we settled into our room and noticed we had ZERO water pressure. Contacted the manager and he told us that you won’t have water if someone is using the clothes washer downstairs. Got up to take a shower and NO water! PLEASE DO NOT STAY HERE. If I could give a zero rating I would.

The hotel manager Lindsey and maintenance man Vernon were absolutely amazing. They made us feel welcomed and were so helpful with everything. As a first time visitor to Helen, they were so generous with their time to offer suggestions with places to visit and eat. The room was wonderful and super clean. The grounds were immaculate and well kept. Super nice court yard and they even built a bonfire for the guests to enjoy every night!!! We definitely recommend 100%.

We stayed here for one night and it was one of the worst hotels we have ever stayed in. We were placed on the bottom floor and it sounded like buffalo running on the top floor. Not to mention, we had our kids with us and could hear everything going on above us. We settled in around 9pm and put a movie on. We had to turn the TV volume up to 30 to hear it. I then noticed that our TV was muted in the middle of the movie. And our power was turned off to the TV and lights by 11pm. The next morning we awoke to still no TV or lights but the Smart device in the room was still on. We had to gather our things in the dark to leave. I have never seen an Alexa in a hotel room before? This seems like a invasion of privacy. The only thing good about this place is the location.