Best Hotels in Helensvale, Australia

Very new and clean, The room is big and spacious, the environment is very elegant, there is a heated swimming pool, children's water slide°Like an independent small villa, will not interfere with each other. Very close to several parks, suitable for self-driving °

This hotel is in a great location and allows you to fully enjoy the atmosphere of the Gold Coast. It is also easily accessible from the Cypress Avenue tram station. There is a coin laundry so you can wash your clothes. The only amenities were two soaps and a small shampoo, so if you're staying for multiple nights, it might be a good idea to prepare a toothbrush, comb, shampoo, etc.

Great hotel overlooking the canals - the ambiance, the finish and the amenity at the Hope Harbour Hotel was outstanding. Beautifully built (it used to be the Ramada) spacious, big open deck overlooking the canals and boats. Nice little bar and separate dining room - again overlooking the canal. Staff and service was very good - it was personal and felt very comfortable just being there. Twin room with balcony overlooking the canal. Beautiful beds and lovely pillows - good size TV, excellent bathroom and tea/coffee plus fridge in the room.

We were placed here by our insurance company NRMA for temporary accommodation due to our home being flooded. We live in the Resort so we know the Peninsula townhouses are fairly modern maybe 4 -5 years old, however it is obvious that townhouse 16 (3 bedroom townhouse) has had very little done to it since being built. Aside from obvious maintenance issues that need to be addressed - torn carpet, walls damaged and marked, broken/ dirty stove exhaust, stained doonas and pillows which all should be regularly maintained and replaced if needed, it was the cleanliness of the place that we couldn't deal with - mould in the showers, built up scum on the shower rails, dirty glass/ windows/ blinds/ all the kitchen items I had to wash prior to using. All the light switches covered in dust from not being wiped over in a very long time -yuck. The skirtings I started cleaning with my cloths came up with black on them so have obviously not been done in months. I moved the downstairs furniture to sweep it all properly & found a paper towel roll and crumbs under the coffee table and lounges so obviously only gets vaccumed around the furniture, I made the ultimate mistake getting down on my hands and knees to look under the bed this morning to check nothing had been left behind- I wish I hadn't... I'll leave it at that, toilet brushes - obviously the original ones from 2018 - use your imagination. There was a dust pan but no broom, a mop but no bucket, no cleaning cloths, 2 x satchets of washing liquid and 2 satchets of dishwasher powder & 1 x tea towel, no cleaning spray, 3 forks, 3 cups, minimal crockey. So we had to go get all that stuff from home to clean the place enough and be able to cook so that we could at least deal with the few days we were there, the insurance co ended up extending our stay another week but we refused to stay, and said we would rather stay in a tent in the big 4 in the rain than spend another night in this filthy place. We let the managers know so they are aware of the issues, they came in yesterday and placed some more bowls and glassware and forks as there wasn't enough for the 5 of us....... that was it. We have been hotel hopping for the past 5 weeks this was the 4th place we have stayed in, it was the newest but by far the filthiest and worst maintained. We stayed in the Royal Woods Resort in Ashmore prior to this and although it is quite dated you could not fault the cleanliness of the place, we were in an AirBNB prior to that in Biggera Waters which was immaculate, and the Broadwater Shores in Runaway Bay prior to that which is quite dated but still very clean. There is no excuse for the managers/ owners to allow this townhouse to rent this as short term accommodation in the state that it is for the $$ they are charging, I'm only glad we didn't have to pay for it, if we had we would have left day one and demanded a refund. The owners need to spend some money and get it back up to an acceptable standard for a short term l

The picture does not match the reality, the picture looks like the hotel is very high, is able to see the sea or the city, but in fact the highest only 7 floors. The most important thing is that at 12 o'clock in the middle of the night, was called up by the fire alarm, panicked and ran downstairs, and finally the hotel checked and found that there was no problem, the hotel did not have any compensation, not even an apology! Worst without one.

When you go to this hotel, remember its age and be fair with your expectations. Unfortunately, I was encouraged to read other reviews so had a preconception on arrival. Driveway is a bit tight but fair and direct, front desk easy to find and approach, car park still joins the building maybe a little hard to carry luggage through to lift, suggest leave with someone when checking in while you park your car. Lifts quite fast, corridors don't smell, entry clean and tidy to room. Yes, room isn't brand new but an attempt to paint and make clean is visible, couple chips here and there, but whatever, balcony and view is great, we were on the 20th floor, lacking a few creature comforts, but it is a hotel room! bathroom bit dated, but clean, couple wear and tear things, but again think how much you are paying. All in all, a pleasant stay, so go and be open minded, plenty of 5–6-star establishments around if you want top end places.

Great Location , appar**ent with Full Service with all what you expect in an appar**ent , Views Lounge , Kitchen , Washing Area everything was superb , 10/10 👌

My family and I stayed here in September and was as wonderful as it looked like in the advertising. 3 large spacious , heated pools and spa , kids club, playground, jumping pillow, pedal bikes, outdoor movies and bistro. The hosts were friendly and accommodating. We had the Pandanus Villa and it was modern, spacious and quiet. We got the special deal which included meals and some drinks and free use of the kids club and equipment which was amazing value. Location wise its off the beach and on a busy road but dont let that put you off. Very quiet and 20 minute walk to The Spit and Broadwater and Parklands. Harbour Town is right across the road for all your shopping needs and extra dining. Brillantly located for theme parks with just a 10 minute drive to them. Bus right out the front which connects with the tram in Southport. I cant fault this place at all. We will definitely be back.

Located in Gold Coast (Hope Island), Azzura Greens Resort is within a 10-minute drive of Warner Bros. Movie World and Dreamworld. This upscale apartment is 12.1 mi (19.4 km) from Cavill Avenue and 18.3 mi (29.5 km) from The Star Gold Coast.Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a steam room. Additional features at this apartment include complimentary wireless internet access and barbecue grills.Featured amenities include dry cleaning/laundry services and an elevator. Event facilities at this apartment consist of a conference center and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 55 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include separate sitting areas and microwaves.

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.