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Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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No_return_date
Basic Double or Twin Room
Stayed in Jun 2024
Solo travelers
80 review
4.2/5
Very Good
Posted on Jun 16, 2024
Very helpful staff and the bed is really comfortable. The common areas are a bit dated and the bathroom is a problem in that the position of the sink makes it hard to use and the shower floods the bathroom unless you built a towel wall to contain the water to the shower but then you have sopping wet towels to deal with. The shower setup is the kind of thing you have to put up with in India and other 3rd world countries. This place is not close to any grocery stores so you have limited food options. I had the dinner buffet which was good but fairly expensive.
Guest User
Basic Double or Twin Room
Stayed in Jun 2024
Couples
2 review
0.5/5
Posted on Jul 6, 2024
It was the worst experience during my two-month trip in Europe. If I could give it zero points, I would be happy to do so. First of all, the room is small, old, basic and expensive. The only glass window was cloudy and dirty. The hollow double-glazed glass was broken and leaking, causing it to be filled with sewage and large mold spots (which did not meet the basic requirements for occupancy). The window also faced the parking lot. The dirty car was blocked at the window. I asked to change rooms but was rejected. I asked to return the room for the next day but was also rejected. Ctrip also promptly helped with coordination but failed. I had no choice but to drive to Strondin Vio, a famous scenic spot about 3 kilometers away. Stapa og Hellna found another good hotel and paid for one night for a much lower price than this one. Ctrip's service is very good, the response is quick and positive, and a little compensation is given.