Fyri Resort Hemsedal

The hotel is very cozy and nice. The best hotel bed i’ve slept in. Love the indoor and warm outdoor pool when it’s cold outside. The italian pizza and breakfast were amazing! The only reason it doesn’t get 5 stars is because you could hear what people were talking about far away in the hallway. we could also hear everything from outside, it was like the window was open even though it wasn’t. other than that it was an amazing stay and will definitely go back!

I have gone to Fyri on several occations, since its close-ish to my cabin, and I really enjoy their lovely atmosphere. This time, however, I got a sudden illness and couldnt go. I didnt buy the cancellation fee guarantee because I did not expect to get sick. But I did. 5 days in advance I let Fyri know and also sent them a doctors note. I honestly expected this to be fine since I gave notice well in advance with a doctors note. They would not give me my money back. I tried twice to see if this was really the case, and they confirmed that they would not be flexible on this. They offered a rebooking, which would cost extra, or to just give the stay away to a friend..? This feels surreal to me, treating guests like this cant pay off in the long run. I understand not accepting random cancellations, but when you can send a sick notice/ doctors note five days before there should be no questions about a refund. I have never left a bad review in my life, but now I felt compelled.

Amazing and cozy place, friendly and kind staff, especally thank you for Irma, she was very nice and helpfull during our breakfast! Good place to have summer or winter activities. Beautiful nature around. We recommend this place for family and friends.

We stayed here three nights from August 6-9. Room was nice. People were polite and service minded, the only thing was the check in process was a little bit slow. Quality of food was top, but sadly… One of us has a milk allergy. This requires a little bit of planning and communication with kitchen, but we have traveled extensively during the last few years staying in smaller and larger hotels in quite different countries. There’s never been any sort of problem, until now. Upon check-in milk allergy was noted, as we included it in our reservation. The waiter at the restaurant first night also noted this and communicated with the kitchen to get something milk free. This was not a problem. The problem started after breakfast next day, where I started to feel a little bit stomach problems like there was some milk and some thing. But it was not too much, and I forgot about it until breakfast the next day. About two or three hours later I had a really powerful allergic reaction, forcing me to cut short a bike trip that we had planned for about a year. When talking to the chef at breakfast the last day he denied that there was any milk that wasn’t stated in the allergens, but he couldn’t rule out that anybody could’ve put something in from the side that he didn’t know about. Think about that: the chef doesn’t know if somebody else comes into the kitchen. For somebody with a really serious allergy problem like nut allergy this could mean death or hospitalization. Our reservation included a packed lunch. The first day was OK. The second day we by chance realized that the bag was not marked “no milk”. Turns out the front desk had given our milk free lunch to somebody else and just picked one bag with regular lunch for us. We realize this quickly, and had it changed. Cost us about 30 minutes of delay. The last day upon leaving we told reception about the problem and she said she would double check and gave us a bag with a nice smiley face and the word “no milk” written clearly. When stopping for lunch driving home we realized that this was a sandwich with cheese and butter. Lots of milk. Obviously this hotel doesn’t have a clue about what an allergy is or what that can mean. For me this meant three or four days with stomach pain and having to cut short a planned bike trip, but somebody else might quite easily have died or ended up in hospital. This hotel is probably totally OK if you do not have any allergy issues. But people with allergies or food intolerances - stay away! You cannot trust this hotel to follow up on your allergies.

We only spent one night here but found the whole experience extremely enjoyable. It’s sun impressive building, very good rooms, spotless, excellent quality, attractive bar and facilities, easy to find and charming staff always ready to help.

Pool club was amazing!! Positives: - lunch was amazing with gluten free options! - staff were polite and helpful (genuinely!) - price was good considering lunch was included - the pools were warm - they pools weren’t crowded - the air temp inside was warm Could be improved: - the changing rooms were tiny (although I assume most people are residents?? We weren’t) - there was only one toilet for women (I think the same for men, with what my husband told me - there are no changing cubicles/private showers if you prefer privacy Overall, an amazing experience and one we will probably repeat next year!!

I received a recommendation to try Fyri and checked the reviews before I booked. I saw a LOT of poor reviews but figured how bad can it really be. The reviews are correct, the attitude of the staff is just as poor as the reviews say. Upon check in, actually upon walking in through the front door, you are hit with an overwhelming fragrance from diffusers in the lobby. I immediately noticed the smell and hoped that maybe it was just in the lobby and the room itself was fine. I tried, I actually really tried to make it work. I completed the check in, and walking through the lobby to the stairs the migraine set in. Now let me say this isn't just a light fragrance, this is an overwhelming musky intense knock-you-over smell. The diffusers are in the lobby, the smell is in the hallways, in the stairwell to the room and it is enough to cause intense reactions in those sensitive to fragrance. Within five minutes of being there, I developed such an intense migraine if felt like my head was on fire and I could barely get a deep breathe in. We both looked at each other and said this simply isn't manageable. I exited the building and never set foot back in there again. We asked to speak with management (outdoors!) and explained that I suffer from asthma and migraines and wasn't aware that they are pumping fragrance through the hotel as that wasn't indicated on their website (they say they do mention they have a signature scent...but this isn't just a "scent"...this is INTENSE fragrance...they are 100% aware of what they are doing, but they simply don't care if it's intolerable for their guests). They said sorry, can't refund the room. Now we had driven three hours to this remote location and there are not a lot of options left during ski week. But staying in a place that gives you a massive migraine isn't an option so we were forced to leave. This is where I think it is worth warning others that if you stay there, you will be met with a wall of fragrance that will linger on your clothes, get in your hair and ruin a holiday for anyone that has a sensitivity to fragrance. What really trips me out is seeing how short sighted management was in not understanding that the hotel they offer to guests can actually make some people sick...and they just don't give a darn that you can't handle their perfume. Their response: Sorry, can't help you. When I spoke with management I said there is a difference between right and wrong. I'm not saying I don't like the resort, I'm saying I physically can't stay in a place that is giving me migraines and bronchial spasms. I just want to save others from making the same mistake I did. I think if they had approached the situation with even the slightest bit of understanding I wouldn't have taken the time to write the review. But buyer beware, their customer service and overall attitude is cold and unpleasant. Just be aware of this if choosing this hotel. If you love perfume and rude staff, this is the right p