Laibor International Hengyang

Laibor International Hengyang Reviews

Laibor International Hengyang

No. 1 Hengzhou Avenue, Zhuhui District, Hengyang, Hunan, ChinaView Hotel Details
Laibor International Hengyang
Laibor International HengyangLaibor International HengyangLaibor International Hengyang
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Laibor International Hengyang Guest Reviews

4.6/5
Very Good
420 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(420)
Positive reviews(386)
Reviews with photos/video(59)
Large rooms(62)
Classy environment(57)
Delicious breakfast(29)
Easy to get around(28)
Close to train station(24)
Friendly front desk staff(23)
Luxurious(7)
Poor air conditioning(5)
Negative reviews(32)
MVY
Cozy Queen Room
Stayed in Aug 2023
Couples
25 review
4.0/5
Very Good
Posted on Aug 28, 2023
Hotel a bit far from city center. Room was so big . Clean but ammenities are not complete
Response from Property: Thank you very much for choosing to stay at Hengyang Libo International Hotel. We value your stay experience and feelings very much. Every guest who comes to Libo is our esteemed VIP. Your service issues have been reported to the relevant departments for follow-up. We hope you can give us another chance to serve, and we welcome your supervision and correction at any time! Once again, I apologize to you and wish you success in your future work and happiness for your family!
Guest User
Superior Garden-view Twin Room
Stayed in Apr 2024
Couples
16 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The service attitude is very good, the facilities and equipment are complete, the sanitation is very clean, and the view is nice. It would be best if the air conditioning could be adjusted by itself. It is hot when you cover yourself with a quilt when you sleep, and cold when you don't!
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Guest User
Superior Garden-view Queen Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The front desk is enthusiastic and the service is in place! Very good, the best choice for Hengyang!
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Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.
Daizizhoubuzheng
Superior Garden-view Queen Room
Stayed in Feb 2024
Couples
32 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Very good hotel, probably the best in Hengyang, to meet the God of Wealth on the fifth day of the first ***** month, close to the high-speed rail station, very convenient, good breakfast, good service attitude, good reviews
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again for business trips or travel! Sincerely look forward to your visit again!
Jiandoudedou
Superior Garden-view Family Room
Stayed in Feb 2024
Family
26 review
3.5/5
Posted on Feb 12, 2024
It's amazing that there are still hotels that charge deposits. When checking in, Question: How much is the breakfast for children? Answer: 68 per person Question: I saw it's 48 on Ctrip Answer: We are two departments, so I'm not sure. I'll ask for you after checking in. After checking in, he asked me if there was anything else? I was speechless. The sanitation was not good, and there was cigarette ash left by the previous guest on the windowsill
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Response from Property: Thank you for choosing Libo International Hotel and taking the time to share your stay experience here. We are very sorry that this stay did not meet your expectations. In response to the questions you raised, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
msleini
Superior Garden-view Queen Room
Stayed in Feb 2024
Family
11 review
4.2/5
Very Good
Posted on Feb 8, 2024
The room is very big, with a bathtub, which the kids like very much, and it is relatively quiet to live in. The hotel is close to the high-speed rail station and convenient for travel, but it is still a bit far away. It would be better if a car could be arranged for pick-up.
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Response from Property: Dear guests, thank you for visiting Hengyang Libo International Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day!
Guest User
Deluxe River-view Twin Room
Stayed in Mar 2024
Family
47 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Nice room, quiet and good view
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Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words can be summed up in one sentence: Thank you for your support to the hotel.
Abuzakewolingtong
Superior Garden-view Twin Room
Stayed in Dec 2023
Business travelers
29 review
4.5/5
Great
Posted on Dec 4, 2023
It is a high-end hotel in Hengyang City. The facilities and services still need to be improved. There is a slight odor in the bathroom. The hygiene is OK. The location is a bit remote and it is a bit inconvenient to travel. However, it is very close to the high-speed rail station.
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Response from Property: Hello, thank you for staying at Hengyang Libo Hotel. We are very sorry that we failed to bring you a pleasant stay. In response to your feedback, we have conveyed your problem to the relevant department and will follow up. We will continue to pay attention to it in the subsequent work and strengthen staff training. We look forward to your visit again and experience a brand new feeling.
Baiwenziheicangying
Cozy 2-bed Room
Stayed in Nov 2023
Business travelers
90 review
2.7/5
Posted on Nov 15, 2023
The hotel room is very grand, and the decoration is worthy of the price, but the service is much worse, maybe because they don't have to worry about business for hosting meetings. The receptionist and the person in charge of collecting money in the restaurant lobby are a bit aggressive, which may be the local speaking habits, but the waiters are very polite. The comfortable garden view room I booked, just look at it, is it a garden view? The roof of the house next door is outside. I called the front desk to report it, and the front desk kept saying it was comfortable, so that's it. Is there a problem with their understanding, or is it unreasonable? You wrote a garden view, or you don't write a garden view. After changing two people, they said no, I will change your room. This is false advertising, what does it have to do with changing rooms? I contacted Ctrip, and they said that the hotel would add a note, so we will wait and see. The doorbell rang automatically twice at night, at 12 o'clock and 1 o'clock in the middle of the night. When I checked out, it was my turn, and the front desk actually went to do other things on his own. There was basically no service awareness. It took a while before he looked up to deal with you. The room is very large, but there is no air conditioning in the bathroom. The bathroom is as cold as it can be. There is water accumulation in the bathroom, which should be left by cleaning.
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6/10
Response from Property: Dear guest, thank you for staying at Libo Hotel and giving us feedback on your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to visit again!
Guest User
Superior Garden-view Queen Room
Stayed in Feb 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Very satisfied with the experience!
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Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Dongchengxijiuzhazha
Superior Garden-view Twin Room
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The room is quite big, with a great river view. But it seems that there are no non-smoking rooms. It would be better if the hotel could be more popular. It feels a pity to invest so much. I hope more guests can come. The restaurant has a large amount of food and the taste is acceptable.
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Guest User
Executive River-view Queen Room
Stayed in Oct 2023
Family
4 review
2.5/5
Posted on Oct 8, 2023
1. The light in the bathroom in the room could not be turned off. I asked the waiter for help. The waiter came but could not solve the problem. He even asked the customer if it was not turned off (how could I sleep at night if it was not turned off?) 2. The door of the bathroom could not be closed either. I had to use a towel to squeeze it at the back 3. The drawer handle of the bathroom cabinet was broken and could not be opened 4. The executive suite was booked, but there was no welcome fruit. There was nothing in the minibar. I don't know what the executive did.
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Response from Property: Dear guests, thank you for visiting Libo Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problems you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
阳軒
Deluxe River-view Queen Room
Stayed in Sep 2023
Solo travelers
12 review
3.7/5
Posted on Sep 5, 2023
The service attitude is very good. The front desk is very nice. But if you check in at night, the person greeting you at the door may not help you move your things. It's the kind of thing where you don't do anything even if you see it. The location is remote. It's a bit far from the city center, there are no amusement facilities nearby, and the nearest shopping mall is about 3 kilometers away. You can call a car there, it’s a small problem. The hotel is still under renovation, spa, swimming pool, nothing. The room is big enough and there are bath salts in the toilet, which is okay. The shower, toilet and bathtub are placed separately, which is worthy of praise. The hotel floor in the bathroom is a bit slippery, so it is recommended to wear slippers when entering. I accidentally fell. The scenery can see the river and a cluster of unfinished buildings. It’s quite a unique scenery, and it’s worth seeing.
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Response from Property: Dear guest, thank you very much for choosing to stay and giving us your feedback. We are deeply sorry for not giving you a pleasant stay this time. Your suggestions are very important. We have already fed back to the relevant departments and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We believe that you will have a brand new experience next time you stay, and we look forward to seeing you again.
🌦️🌈☀️
Cozy 2-bed Room
Stayed in Aug 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The hotel's service is very professional and thoughtful, the hygiene is excellent, the food is rich, and the environment is beautiful. It is the best hotel I have stayed in so far. The price is also the most favorable and cost-effective. The car rental service is even more surprising. I forgot to take a photo of the car. If I have the opportunity to go to Hengyang, I will still choose to stay in this hotel. It is also close to the high-speed rail station.
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6/8
Response from Property: Dear guests, thank you for staying at Hengyang Libo Hotel. We are very happy to receive your likes and recognition of our hotel environment and facilities. We hope that Hengyang Libo Hotel will be your first choice for your next trip and look forward to meeting you again.
Buaihejiudedabaobao
Superior Garden-view Twin Room
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The room is big, about 70 square meters, close to the subway station. Because I sent my son to the bus in the morning, I arrived in Hengyang early and stayed one night. It was my first time staying here, and I felt it was high-end, the price was not expensive, and the service attitude was also good.
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Response from Property: Dear guests, thank you for your trust and support to our hotel. We are very honored to provide you with a satisfactory accommodation experience. We look forward to seeing you again!