To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(31)
Positive reviews(26)
Reviews with photos/video(5)
Negative reviews(5)
Guest User
Deluxe Room
Stayed in Apr 2023
Family
19 review
2.7/5
Posted on Apr 27, 2023
The food was awful, the service as well, the staff doesn’t speak a good English and waiting all the time the tips. The room cleaning was just making up the beds, not even clean the bathroom.
We didn’t use the medical services so can’t say nothing about it, the pools are nice
Anonymous User
Standard Double or Twin Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on Jun 2, 2023
Had a great time there. :)
Xinghuisihailixiansheng
Deluxe Room
Stayed in Jul 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The price is good with two meals included and the hotel is also good
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Guest User
Deluxe Room
Stayed in Nov 2023
Business travelers
46 review
4.0/5
Very Good
Posted on Nov 19, 2023
The environment is good, the location is very good, and it is close to the attractions. The attitude of the service staff is also very good.
Original TextTranslated by Google
Anonymous User
Standard Double or Twin Room
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Clean and tidy
Original TextTranslated by Google
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 5, 2023
Clean and sophisticated environment. Variety of food on offer. A children's play area called Roomli has opened, with wonderful supervision. Happy faces, nice smiles. Business and friendly chats while everyone has a good time. ------------- Tiszta és igényes környezet. Választékos étel kínálat. Roomli néven gyermekjátszó nyílt, csodálatos felügyelettel. Vidám arcok, kedves mosolyok. Üzleti és baráti beszélgetések miközben mindenki jól érzi magát.
Response from Property: Dear Guest, It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Jul 2023
Travel with friends
5.0/5
Outstanding
Posted on Jul 16, 2023
This is a great hotel. My room was really comfortable, nice comfy bed. I appreciated the empty fridge for my water, variety of glasses provided. Kettle and coffee machine provided. I was extremely impressed with the buffet breakfast and evening meal, both included in my half-board. Totally delicious, massive variety, every meal delicious. Outdoor pools very clean and well cared for. Thermal pool inside and outside. I would definitely go back to this hotel. You can easily walk to the thermal lake from the hotel. The hotel kindly lent us woggles without charge. I loved the lake and would love to return there. We paid for a three hour session, a very memorable experience. I had two massages at the hotel, they were great. I would really like to go back to this location and if I did would definitely return to this hotel.
Response from Property: Dear Lesley, thank you for taking the time and sharing your experience with us by your review. It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 16, 2023
We stayed at the hotel for the 3rd time and once again we had a great experience. Good location, friendly and helpful staff, very clean. Updated modern rooms with good beds, TV, safe, balcony. Extensive spa facilities, swimming pools, saunas, treatment pools. All in all, we recommend this hotel.
Response from Property: Dear Mila, thank you for taking the time and sharing your experience with us by your review. We are delighted to hear that you have found our hotel to your liking. We are looking forward to your next visit! Best regards Hotel Management
Guest User
Stayed in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 19, 2023
Excellent family service & cooperative team. / kivàllö csalàdi szolgàltatàsok ès együttmûködô csapat. Best children area. / Minösègi gyermek jàtszó rèszleg. Roomli gyerek jàtszó / Roomli kids playgarden. Best service in Restaurant, to many food atractions. / Minösègi ètrl kinàlat az ètteremben, hatslmas vàladztèk.
Response from Property: Dear Guest, thank you for taking the time and sharing your experience with us by your review. It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 1, 2023
We used to stay many times at Hotel Európa Fit when we were just the two of us and now returned as a family with kids (10 and 6 years old). It is amazing that this hotel still looks very nice, fresh and updated, they have just renovated the whole apartments wing, everything is brand new and stylish! The Acapulco pool area is new and their kids animation team is fantastic too. Erika, Laci and Blanka are so kind and they make various programs for kids between 1-14, even XBox, Sony playstation are available for teens however there are many pools and programs as well. Food & beverages are great too, you will never get hungry or thirsty at all (we were on half board), great selection during breakfast and dinner too. Staff is very kind all over the hotel, we will certainly return!
Response from Property: Dear Guest, It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Feb 2023
Family
5.0/5
Outstanding
Posted on Feb 9, 2023
Well thought after wellness area, with thermal water and large pools. Big variety of massage availabl, with well trained professional team. Very friendly end kind staff everywhere . Food is delicious with big variety to choose from.
Response from Property: Dear Guest, thank you for taking the time and sharing your experience with us by your review. We are delighted to hear that you have found our hotel to your liking. We are looking forward to your next visit! Best regards Hotel Management
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
We spent 2 nights in the hotel with our 4-month-old son. The hotel is located in a quiet area, the staff is friendly, the rooms are clean, we could comfortably fit in the standard room with the baby bed. Breakfast and dinner are varied and full of delicious food. The hotel bar offers classic cocktails. There are a lot of elderly foreign guests, although this was not a problem for me. In the wellness section, the steam cabin is brilliant, not smelly, quite big and full of steam.
Response from Property: Dear Guest, thank you for taking the time and sharing your experience with us by your review. It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Really can not find anything else to say but that we had a perfect vacation here. The staff goes out of their way to welcome you, the food was better then I had at any fancy restaurant this season. Yes better. Very very comfortable bed, pillows. Great clean wellness area and pools. I just want to go back ;-) I wish we had more time then just six nights, loved the place and so did the kids ! We used the street carpark which was recommended to us by the receptionist and that was a smart move. The cost for carpark is HUF2600/day.
Response from Property: Dear Guest, thank you for taking the time and sharing your experience with us by your review. It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management
Guest User
Stayed in Jan 2023
Other
2.0/5
Posted on Jan 31, 2023
Not bad overall, though it can get very crowded. Be warned thoough that if you use the underground car park your holiday will almost certainly be riuned.This is what happened to us. Picked up the car with lots of scratches. The car park is simply inadequate. Terribly designed with spaces sa small you'll be lucky if you can get out of your car if a largeer car (lots of SUVs of course) is parked next to your space, When you tell reception when checking out they'll tell you to go to the guest relations office who in a kind manner promise to look at the security video and let you know in writing what they have found. Then a week later you get an email saying that the very thing they promised is not possible. The funniest thing was that a member of staff came to look at the damage to the car and said it was not damaged in the hotel car park. How he knew for sure is a mistery OR... probably they have done this routine lots of times over the years. Do not use the car park! Save yourself some stress and a lot of money in repair bills.
Response from Property: Dear Guest, thank you for your feedback. As previously stated in our email, according to our CCTV records it cannot be clearly identified that the scratches happened in our garage. Attached we are sending you our parking rules, where it is stated that we are not taking responsibility in case a 3rd party is causing any damage within our garage. We are sorry that this has caused inconveniences during your vacation. We wish you all the best! Hotel Management
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
Everything was perfect. The staff is kind and helpful, the rooms are clean, and the food is excellent. The pools are clean and the water is at the right temperature. There is a program for children every day, with expansion of the knowledge base, crafts and gifts.
Response from Property: Dear Guest, thank you for taking the time and sharing your experience with us by your review. It was a pleasure to see that your stay at our hotel was to your satisfaction. We have forwarded your compliment to our colleague. We are looking forward to welcome you soon! Kind regards, Hotel Management