Guest User
July 2, 2024
I did not consider it was up to the standard of a 4* hotel. I should have been forewarned by the significant number of potholes in the driveway up to the hotel. There were no glasses in the room, no soap dish in the bathroom, and no miniature shampoo and conditioner sets, so not able to wash my hair without having to stand up in the bath to reach the dispenser. The morning tea mugs were not washed on a daily basis, and on one occasion one mug had been washed but the other one left with some cold tea in it. The Claret Jug restaurant was good, but cancelled with no notice one evening for our 7.15 pm meal, so we were transferred to the main restaurant. The main course finally arrived at 9.15 pm, but there were several inaccuracies in the order. The grounds were lovely in a great setting, the staff were pleasant and helpful, but my overall feeling was one of disappointment.