Orange Crystal Heyuan Bandung City Hotel

Orange Crystal Heyuan Bandung City Hotel Reviews

Orange Crystal Heyuan Bandung City Hotel

No. 142 Jianshe Avenue, Yuancheng District, Heyuan, Guangdong, ChinaView Hotel Details
Orange Crystal Heyuan Bandung City Hotel
Orange Crystal Heyuan Bandung City HotelOrange Crystal Heyuan Bandung City HotelOrange Crystal Heyuan Bandung City Hotel
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Orange Crystal Heyuan Bandung City Hotel Guest Reviews

4.9/5
Perfect
451 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(451)
Positive reviews(446)
Reviews with photos/video(98)
Friendly front desk staff(59)
Classy environment(58)
Delicious breakfast(52)
Awesome amenities(39)
Convenient parking(25)
Many amenities(18)
Well decorated(14)
Would stay again(13)
Negative reviews(5)
Fion WinWin
Superior Double Room
Stayed in 2024年5月
Family
21 review
5.0/5
Outstanding
Posted on 2024年5月15日
Dandan at the front desk has very good service, always answers all questions, smiles and takes the initiative to help guests. The lobby is bright and clean, the air-conditioning is cool, and the front desk staff is professional. After sitting down for a while, he brought me a cup of tea and took the initiative to greet guests. The room is clean and the air conditioning is very cool. Although the breakfast options are not many, they taste good. The only drawback is that the coffee is not delicious.
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Response from Property: Thank you very much for your recognition of our hotel's services. We will continue to learn and provide customers with a better stay experience. We look forward to seeing you again!
Guest User
Superior Double Room
Stayed in 2024年5月
Family
12 review
5.0/5
Outstanding
Posted on 2024年5月12日
The smiling service of the young man and the young lady at the front desk made me feel very comfortable. The young man surnamed Li took me to see the room. After a look in the lobby, the young lady at the front desk gave me a cup of hot tea. The elder sister was also very friendly during breakfast. Room quality: The sofa is very textured, especially the floor towels in the bathroom. Many of the hotels I have stayed in have the most heartwarming texture. The room is really quiet, and the hygiene is also very detailed. I also visited the double bed when I checked out. The staff was cleaning, and their cups were all sterilized, which is rare. I can't do it at home. I also like 2 latex pillowcases and 2 Ruan pillow cores. The speakers under the TV play my own songs to relax. The mineral water used is also very generous, a total of 4. The aromatherapy on the bedside table makes people sleep very well. Disadvantages and dissatisfaction points I really can't find it at present. The price of 300 plus is worth experiencing, and I will continue to experience repurchase
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6/9
Response from Property: Thank you for your high evaluation of our hotel. Your satisfaction is our greatest pursuit. We will continue to work hard to provide you with a better service experience.
Guest User
Superior Double Room
Stayed in 2024年4月
Couples
1 review
5.0/5
Outstanding
Posted on 2024年4月30日
Very satisfied with everything. I only dared to use the bath towel after smelling the disinfectant. There is also a laundry and drying room. Very convenient.
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Response from Property: Thank you very much for your recognition of our hotel's services. We will continue to learn and provide customers with a better stay experience. We look forward to seeing you again!
doubofu
Superior Double Room
Stayed in 2024年4月
Couples
42 review
5.0/5
Outstanding
Posted on 2024年4月28日
Very satisfied with the hotel accommodation experience. The front desk staff provided good service and upgraded the room. The hotel room is very clean. The takeaway is delivered upstairs by a robot. The breakfast environment is high-end and the food is delicious! Will definitely stay here again!
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6/9
Response from Property: Thank you very much for your recognition of our hotel's services. We will continue to learn and provide customers with a better stay experience. We look forward to seeing you again!
Guest User
Superior Double Room
Stayed in 2024年4月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年4月21日
The room was very clean, and the waiter was very nice. He was able to tell me which floor I was staying on and upgraded my room. The breakfast buffet was very rich. My wife and I were very comfortable and satisfied with our stay.
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Response from Property: Thank you very much for your five-star praise. We will continue to work hard to provide you with better services and a comfortable accommodation experience, so that you can spend an unforgettable time here.
Guest User
Superior Double Room
Stayed in 2024年4月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2024年4月11日
Xiao Tang and Xiao Li provide excellent service. Thank you [Rose][Rose] Xiao Tang and Xiao Li provide excellent service. Thank you [Rose][Rose]
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Response from Property: We are extremely happy and honored to see your evaluation. We will continue to pursue excellence and bring you better service and experience. Thank you for choosing Orange Crystal Hotel!
Anonymous User
Superior Double Room
Stayed in 2024年3月
Other
1 review
5.0/5
Outstanding
Posted on 2024年3月31日
Full marks for details. Comfortable pillows. Clean. Smart toilet. You can also make hand-brewed coffee. The small refrigerator provides free sugar-free cola and soda water. A very satisfactory hotel 👍
Original TextTranslated by Google
Response from Property: Thank you for your trust and recognition of us. We will continue to provide you with high-quality services and comfortable accommodation environment, so that you can feel at home here.
Guest User
Superior Double Room
Stayed in 2024年3月
Family
4 review
5.0/5
Outstanding
Posted on 2024年3月27日
The hotel's facilities are very complete and the layout is very good. It feels very new and I am very satisfied with my stay. The service staff were all warm and polite, and they tried their best to meet my needs. Because I stayed one night and had to go out to do something early the next morning. I told Xiao Li at the front desk in advance that I needed a glass of iced Americano, and they arranged it for me~~ Thank you very much Xiao Li for your service. The next day I needed to change clothes, but I was delayed by something, so I asked the young lady and a young man at the front desk if they could put my washed and dried clothes back in the room. The young lady was very warm and guided me what I needed. How to leave your contact information, and whether I can enter the room to help you put away your clothes. I really like this kind of service~ Tea was prepared for me when I checked out, which surprised me and made me very happy! I would like to thank the staff at Orange Crystal Hotel for their love, responsibility and dedicated service. It makes me even happier to return to my hometown this time~ It's not easy for the staff, and I believe they will always encounter tricky and arrogant customers here, but I hope they can adjust themselves well and provide better services to everyone in the future. I wish the brothers and sisters of Orange Crystal Hotel can work happily and be happy every day~~ I hope your service will always remain true to your original intention, be enthusiastic and considerate.
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Response from Property: Thank you for your trust and recognition of Orange Crystal. We will continue to provide you with high-quality services and comfortable accommodation to make you feel at home here.
Guest User
Business 2-bed Room
Stayed in 2024年3月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年3月24日
The hotel has a very good sanitation environment, the staff are very dedicated and polite, and the service attitude is completely trustworthy! The hotel front desk is particularly good, and is very gentle when communicating with check-in or some daily necessities. The breakfast is also delicious
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Response from Property: Your praise is our driving force. We will continue to provide high-quality services and make you feel at home in our hotel.
Guest User
Superior Double Room
Stayed in 2024年3月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2024年3月22日
The staff has a very good service attitude. The room is exquisitely decorated, spacious and clean. It is very comfortable to live in. It is convenient for travel. It is close to Bandung City and convenient for eating. It is a very good stay experience. I will continue to choose this hotel next time.
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Response from Property: Thank you very much for your affirmation and support. We will continue to work hard to improve the service quality of the hotel and provide you with a more comfortable and considerate accommodation experience.
s!!!!!
Superior Double Room
Stayed in 2024年3月
Business travelers
15 review
5.0/5
Outstanding
Posted on 2024年3月27日
The breakfast was good 👍The room was very clean for extended stay. The only drawback was that the room was a bit small. Although it was upgraded to a free level with Ctrip, I hope it can be arranged better. After staying twice, the first room I arranged was ordinary or near the elevator. The first time I arranged it was to use the elevator. I was told that it was too late and there were no other rooms. There was a smell similar to body odor when I entered. I reported it later and immediately changed the room. So I don’t know why it was said that there was no room. How can I arrange it later? , the overall service attitude is still good, I will stay there again, I hope it can be improved
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Response from Property: Thank you very much for your five-star review. We will continue to work hard to provide you with better services and comfortable accommodation experience so that you can spend an unforgettable time here.
Xiaozhenger
Superior Double Room
Stayed in 2024年3月
Couples
3 review
5.0/5
Outstanding
Posted on 2024年3月17日
Great value, the overall decoration is very new. The details are well handled and the breakfast is also very rich. It is the most satisfying consumption in Heyuan.
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Response from Property: We are what we are today because of your support. Thank you for every evaluation. Xiaoju will try its best to satisfy you!
Guest User
Deluxe Parent-child Room
Stayed in 2024年2月
Family
2 review
5.0/5
Outstanding
Posted on 2024年2月12日
The hotel is newly renovated, with convenient parking. Park at the basement level and take the elevator to the first floor to check in. The decoration taste is very exquisite, the hotel is clean and hygienic, the facilities are complete and easy to use, and the sleeping environment is quiet. I really like it. I will choose this hotel next time. Recommend!
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6/13
Response from Property: Dear guest, thank you for choosing our hotel and leaving a good review. We have always been committed to providing guests with the best service and the most comfortable accommodation experience.
Guest User
Business 2-bed Room
Stayed in 2024年3月
Business travelers
5 review
5.0/5
Outstanding
Posted on 2024年3月7日
The room is quite big, new and clean, which is suitable for Virgo companions. I was on a business trip for a few days. Compared to the previous night, the mahjong room next door in the Shenzhen hotel was so noisy that I had to change rooms to sleep in the middle of the night. The sound insulation was much better, and I finally got a good night's sleep. The waiters are very polite and greet you when entering and exiting. The underground parking lot has enough space and there is a very fierce dog. The breakfast is also very good and the price/performance ratio is quite high. I didn’t take any photos of the hotel, but went to see the fountain and dinosaur museum nearby.
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Response from Property: Thank you for your five-star review. Orange Crystal is very happy. Thank you very much for your recognition of our hotel's services. We will continue to learn and provide customers with a better stay experience. Only by staying true to our original aspirations can we always succeed. We look forward to seeing you again. !
Anonymous User
Superior Double Room
Stayed in 2024年5月
Couples
4.8/5
Amazing
Posted on 2024年5月5日
Gillian's service is good! I will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our hotel's services. We will continue to learn and provide customers with a better stay experience. We look forward to seeing you again!