Ramada by Wyndham Heze

Ramada by Wyndham Heze Reviews

Ramada by Wyndham Heze

north from Intersection of Renmin Road and Changcheng Road, Heze, ChinaView Hotel Details
Ramada by Wyndham Heze
Ramada by Wyndham HezeRamada by Wyndham HezeRamada by Wyndham Heze
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Ramada by Wyndham Heze Guest Reviews

4.8/5
Excellent
1224 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1224)
Positive reviews(1186)
Reviews with photos/video(159)
Friendly front desk staff(185)
Delicious breakfast(114)
Convenient parking(56)
Convenient for shopping(39)
Near shopping area(38)
Perfect for business trips(33)
Delicious buffet(15)
Great swimming pool(14)
Negative reviews(38)
psyche16
Sunshine Business Room (2 beds)
Stayed in Jun 2024
Business travelers
35 review
3.2/5
Posted on Jun 27, 2024
I enjoyed their breakfast. Their rooms are really big. It's but its a little bit old. The toilets had a bad odor. .The floor carpets also makes bad odor to the room. The towels they provided are a bit old and looks not that clean ,
Response from Property: Dear guest, thank you very much for choosing to stay at the Yiting Huameida Hotel in Yinzuo, Heze. We apologize for not providing you with a wonderful experience during this stay. During your stay, you can always report any problems to the on duty manager, and we will help you solve them in a timely manner. We look forward to your next stay and sincerely hope you have a happy life!
Jieyi@JY
Sunshine Business Room (Double bed)
Stayed in Apr 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Very thankful to the hotel staff, Bruce that help me to monitor the room vacancy so I can continue my stay to view the peonies in Caozhou Mudan Garden. His great assistance is well appreciated. Thank you so much. Location is very accessible, nearby shopping mall and surrounded with lots of good food. The hotel also has a cute robot that deliver delivery to guests. Last year I also stay here. Like this hotel as the housekeeping staffs are also very friendly. She even chats with me about the flowers she arranged. Bus stop is also right in front of the hotel.
6/15
Response from Property: Thank you for choosing Ramada Heze Hotel and for your lovely.we will continue to work hard to provide you with a more comfortable and warm experience. Looking forward to your stay again.
Guest User
Business Garden-view Twin Room
Stayed in Feb 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Clean room, kind and friendly staff.
Response from Property: Thank you for choosing the Yinzuo Yiting Huameida Hotel in Heze. Your affirmation is our infinite motivation, and we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your stay again.
SATOSHI
Business Garden-view Twin Room
Stayed in Jun 2023
Business travelers
32 review
4.2/5
Very Good
Posted on Jun 6, 2023
Very nice hotel. Clean and convenient. I had no problems during my stay.
Response from Property: Dear guest, hello! Thank you for taking the time to share your stay with us. It's an honor to see your approval of our hotel. Your affirmation means a lot to us. We sincerely look forward to your next stay at Ramada Heze, and we will continue to bring you the best guest experience ever. Looking forward to your next visit.
Guest User
Business Garden-view Double Room
Stayed in May 2024
Couples
34 review
5.0/5
Outstanding
Posted on May 14, 2024
The Ramada brand is well reflected in this hotel. Before we arrived at the hotel, the front desk called to ask about our preferences and requirements for the room, which was very thoughtful. After checking in, the front desk manager Bruce took the initiative to add WeChat and contact him if there was anything. We stayed for two days. The room service was particularly proactive and meticulous. When cleaning the room, he saw our clothes hanging in the bathroom and took the initiative to bring me a clothes drying rack and put them under the sun on the large glass to dry. Xiao Zhang's thoughtful service made us feel the warmth of home. The waiter Li Yueli was also proactive and meticulous, delivering various things and leaving messages. What's more touching is that after we left the hotel, we forgot a bottle of shampoo we brought with us in the hotel. After we contacted Manager Xiao Zhang, he immediately went to check and found what we had left behind. He also sent us a courier and waived the courier fee. Although the courier fee was not much, such service really reflects the hotel's management service: "Any request, I will help you" Wyndham Group's service concept. If I have the opportunity to come to Heze again, I will definitely stay there again.
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Response from Property: We are very honored to provide you with a satisfactory stay experience and add a wonderful memory to your trip. We treat every guest who comes to the hotel as a family. We hope that Ramada Hotel will become your first choice for future travel, and we look forward to more opportunities to provide you with better services!
wyssyd
Sunshine Business Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The surrounding transportation is convenient, there are parks, squares, and supermarkets. The view from the room is great, the service attitude of the staff is warm and polite, and the breakfast is very rich. I will choose to stay at Ramada when I travel to Heze in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Ramada! Thank you for your compliments and strong recommendations to our staff! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Business Garden-view Twin Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
I checked in at night. The hotel has a great location, a grand lobby, and warm service from the front desk staff. They proactively introduced the breakfast and swimming pool times. The room was also given fruit and yogurt, which was a surprise. The room was also large and bright, and the sanitation was very clean. The facilities and equipment were very good. I also went to the hotel's swimming pool the next day. The swimming pool environment was also very good. I will choose Ramada next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to trust Hua Xiaomei and giving us your affirmation. Your support and encouragement are the driving force for our continuous progress. We will continue to work hard with your support and encouragement. Hua Xiaomei is looking forward to meeting you again.
Weijiejie
Sunshine Business Room (2 beds)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Location: Very close to Caozhou Peony Garden, within walking distance. Room: The twin room we booked has twin beds of 1.35 meters. We have four adults and three children, so two rooms are definitely enough. We have a ten-month-old child with us, and the hotel can add a baby bed for free, which is very convenient. The room is clean and tidy, the size is also good, and the bathroom has good shower water, so you can take a comfortable hot bath after a long journey. The hotel provides five-star service throughout the whole process, and the service is very enthusiastic. Seeing that we brought children, we also gave them breakfast for the children. There are many types of breakfast, and there is also local special mutton soup, which is delicious. The front desk visited us before the stay, which was very warm. I will choose to stay again during the peony season next year [Rose]
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6/7
Response from Property: Dear guests, hello! Thank you very much for choosing to trust Hua Xiaomei and giving us your affirmation. Your support and encouragement are the driving force for our continuous progress. We will continue to work hard with your support and encouragement. Hua Xiaomei is looking forward to meeting you again.
Guest User
Business Garden-view Double Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was very comfortable, the room auntie was very nice~ The front desk lady was very beautiful~ She also gave a small gift, the service was very good👍 The environment was also very good~ The peony essential oil aromatherapy was particularly good~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Ramada! Thank you for your compliments and strong recommendations to our staff! Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
FuquanaibokechenruixiangAmy
Business Garden-view Double Room
Stayed in Apr 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 2, 2024
The front desk service is good, the accommodation is very satisfactory, and there are souvenirs when checking out
Original TextTranslated by Google
Response from Property: Dear customer: Hello! It is a great honor to provide you with a satisfactory stay experience and add a wonderful memory to your trip. We treat every guest who comes to the hotel as a family. I hope that Ramada Hotel will become your first choice for future travel, and I also look forward to more opportunities to provide you with better services. I invite you to stay at Ramada Hotel again and wish you a happy day!
Guest User
Business Garden-view Double Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 1, 2024
The room was very good. They called before check-in to ask if I had any preferences. There were also check-in gifts and check-out gifts. The service was very considerate and they gave me a late check-out. Parking was also free. I will stay here again next time I come to Heze.
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Response from Property: Dear guests, hello! Thank you for staying with us and commenting on us in your busy schedule. Serving every guest well is our consistent pursuit. We will uphold the service concept of home and give all guests a feeling of returning to "home". All hotel staff look forward to your stay again and wish you good health!
Guest User
Business Garden-view Twin Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel environment is very good, the service is very good, I will stay in this hotel next time I come to Heze. The switchboard service is superb
Original TextTranslated by Google
Response from Property: Dear guests, your satisfaction and happiness are our greatest motivation. In this vast world, He Xiaomei has met you. Because of the sea of ​​people, the meeting is indeed more beautiful! I look forward to your visit again and wish you a smooth work and a happy life!
Guest User
Sunshine Business Room (Double bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel has complete facilities, a nice environment, a good location, and is convenient for shopping and dining nearby. The room is very good and I like it very much, especially the cleanliness and tidiness. I feel completely at ease staying here. The room is very spacious and the check-in is also very fast. The hotel service is as good as always. There is an ironing machine, which is very convenient. If I come to Heze again, I will still choose Ramada!
Original TextTranslated by Google
Response from Property: We are very honored to provide you with a satisfactory stay experience and add a wonderful memory to your trip. We treat every guest who comes to the hotel as a family. We hope that Ramada Hotel will become your first choice for future travel, and we look forward to more opportunities to provide you with better services!
Guest User
Business Garden-view Twin Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is very close to Caozhou Peony Garden. The front desk lady arranged a room with a view of the Peony Garden. It is very convenient for the whole family to walk there! The room is clean and hygienic, especially the front desk lady named Li Yun, who is considerate and thoughtful in service, and kind-hearted! Give a big thumbs up👍
Original TextTranslated by Google
Response from Property: [Constant temperature swimming pool] [24-hour gym] [Sauna] [Free parking lot] Dear guests: There is no best service, only better. We will continue to work hard and hope that every time you come, you will be satisfied. We sincerely invite you to enjoy the Heze Peony and stay at Ramada in April~~~
Anonymous User
Peony Themed Room (Double bed)
Stayed in Apr 2024
Family
53 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Facilities: Very good, the hotel lobby is very beautiful, the Peony Room is spacious and bright, and there is no problem for three people to live in. Although it has been opened for a few years, it feels very new, and the floor and furniture are brand new. The bathroom is separated into wet and dry areas. Hygiene: Very good, praise the room attendant Guo Yinping for his warm and thoughtful service, and the sanitation is very clean, and the praise is good. At the same time, I also thank the room attendant on night shift for not paying attention to the work card when checking in. Service: Good service, the service of several girls and brothers at the front desk was very good when checking in, and the praise is good. Nominate and praise the front desk girl Liu San Sui, who has a good attitude and actively solves our needs. In short, I am very satisfied with the Ramada, with a good location. It is the closest to Caozhou Peony Garden. Go straight for more than 300 meters on the road and you will reach the People's Square. Across the square is the Peony Garden. Looking at the map I screenshot, you can see the landmark and fountain of the Peony Garden from the window of the hotel room.
Original TextTranslated by Google
6/10
Response from Property: Your satisfaction and happiness are our greatest motivation. Hua Xiaomei has met you in this vast world. Because of the sea of ​​people, the meeting is indeed more beautiful! I look forward to your visit again and wish you a smooth work and a happy life!