Ramada Plaza by Wyndham Hezhou North

Ramada Plaza by Wyndham Hezhou North Reviews

Ramada Plaza by Wyndham Hezhou North

No.155 Taibai West Road, Taibai Community, Hezhou, ChinaView Hotel Details
Ramada Plaza by Wyndham Hezhou North
Ramada Plaza by Wyndham Hezhou NorthRamada Plaza by Wyndham Hezhou NorthRamada Plaza by Wyndham Hezhou North
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Ramada Plaza by Wyndham Hezhou North Guest Reviews

4.8/5
Excellent
1850 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1850)
Positive reviews(1813)
Reviews with photos/video(426)
Classy environment(294)
Friendly front desk staff(104)
Large rooms(97)
Secluded lake view(84)
Well decorated(56)
Luxurious(44)
Delicious buffet(17)
Negative reviews(37)
Guest User
Business City-view Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The service is very good, the transportation is very convenient, the room is large, and it is opposite Ailian Lake
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Ramada Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Xinnianjianchi
Business City-view Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Free upgrade to a lake view room with panoramic views of Ailian Lake.
Original TextTranslated by Google
Guest User
Business City-view Double Room
Stayed in Oct 2023
Family
1 review
2.5/5
Posted on Oct 7, 2023
I feel cheated. What kind of city view room? I went for the so-called city view room, but it turned out that there was a building opposite, and I couldn't see anything. The good reviews were all based on bad reviews, and it's so expensive.
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Response from Property: Dear guest: First of all, thank you for your stay. Secondly, the picture you commented on is not from this hotel. The picture described outside the room window on our website is consistent with the actual scenery when you stay. The city view also refers to the view of high-rise buildings in the city, and it has a unique charm. If you If you want to experience other natural scenery, it is recommended to stay in a lake view room. All our reviews are based on real user experience. We are sorry that this stay experience did not meet your expectations.
Guest User
Business City-view Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The location of the hotel is very good and traveling is very convenient. The girl at the front desk was very considerate and upgraded us to a lake view room. This trip was a perfect experience. We will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your stay experience with us. Recently, the hotel restaurant has launched Cantonese-style morning tea. I believe it can also bring you a satisfactory experience. Looking forward to your stay again!
Guest User
Business City-view Double Room
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 2, 2023
1. The breakfast dumplings and the other dough-wrapped dough are delicious. 2. The living experience is okay and there are many underground parking spaces.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are very pleased with your consistent support for us (breakfast includes local snacks: powder corner, moxa glutinous rice cake, camellia oleifera, etc.) We welcome you to taste it again next time, and we look forward to meeting you Meet again!
Maruilong
Business Lake-view Twin Room
Stayed in Mar 2024
Family
30 review
3.2/5
Posted on Apr 1, 2024
The service is really average, and there is basically no initiative. Many times, I have to take the initiative to ask questions before simply answering them. I don’t know if this is the case with Ramada hotels owned by Wyndham. The same situation was the same at the Ramada Hotel in Shaoguan before.
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Response from Property: Dear guest: We are very sorry that the experience of this check-in did not meet your expectations. Our departments have reflected on it and will strengthen employee initiative training in the future. We also hope that you will have a satisfactory experience next time you come. We look forward to it. Here you go again!
Guest User
Business City-view Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 2, 2024
The room is really clean and very comfortable to stay in. The check-in time is a little longer because we arrived at night. The service staff's attitude is quite good. The breakfast has basically everything we want. I'm satisfied. Next time I will choose this hotel again when I come to Hezhou
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Guest User
Business City-view Twin Room
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Stayed at Ramada Hotel Hezhou for the second time. The young lady at the front desk was very nice and considerate and helped our whole family quickly check in. The room is quiet and the decoration and facilities are new. The high floor has a good view and you can see the new city built nearby. Breakfast is on the second floor. There are many kinds. You can eat Babu's unique powder corner, as well as Guangxi's characteristic camellia and glutinous rice cake. It is the best hotel in Hezhou currently.
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Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Business City-view Twin Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
The room is spacious, the bedding is fresh, clean and tidy, the service is attentive, the facilities are complete, the environment is beautiful, the dishes are rich, and the price is moderate. Overall, the stay experience was very good and I felt at home. Will stay again next time I come.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Xiaoliangjiaxin
Business City-view Double Room
Stayed in Jun 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Jul 11, 2023
The location is excellent, the transportation is convenient, the environment is beautiful, and it is convenient for walking. The breakfast is very good, the price is very high, and the service is warm and professional!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Feng qi ®
Business Lake-view Twin Room
Stayed in Oct 2023
Family
11 review
2.0/5
Posted on Oct 5, 2023
Someone was getting married, and the check-in at the front desk was a mess, so only one person handled it. If you tell me good reviews when checking in, you can get breakfast, which is the most annoying thing now. Don’t the masses need true evaluations? The toilet is not heated, sorry about the price. Overall there is no service at all. It's a very regular hotel experience, in short, the service is not proportional to the price.
Original TextTranslated by Google
Response from Property: Dear Guest: We are very sorry for the unpleasant check-in experience. During the National Day holiday these days, there will be a large flow of people in and out during the wedding banquet. When you check in, it happens to be the time when the ladies at the front desk take turns to have dinner. Please wait for a while. Yes, please understand that providing true reviews is the right of consumers, which we absolutely respect. Complimentary breakfast is a small way for us to provide value-added services to meet some customer needs. We did not expect to cause any trouble to you. Sorry, we will continue to improve. Finally, I wish you a happy National Day holiday.
Anonymous User
Business City-view Double Room
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Clean and hygienic, the service is very good!
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Anonymous User
Business City-view Twin Room
Stayed in Aug 2023
Family
21 review
1.0/5
Posted on Aug 24, 2023
You have won the customers. You are really excellent. I just want to say that Hezhou Zeisen Ramada Hotel is rubbish.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing to stay in our hotel. We are very sorry that this time we did not meet your expectations. We deeply apologize for this. We will seriously study the issues you mentioned and actively rectify them. Thank you for your support. We hope We will provide you with a satisfactory stay experience during your next stay.
Guest User
Business City-view Double Room
Stayed in Mar 2024
Family
27 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The surrounding facilities are mature.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Guest User
Business City-view Double Room
Stayed in Jan 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 20, 2023
The hotel is great. There is a lake outside the window. The view is very good. The room is clean and comfortable. I like it very much. Although I stayed in Hezhou for a short time, staying in such a good hotel gave me a good impression of this city. My children also like it. The room The bed is huge and the facilities are complete. The late night snacks prepared in the evening are delicious and sumptuous. The service from the lady at the front desk is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!