Kamenoi Hotel Hikone Reviews
Kamenoi Hotel Hikone
3759 Matsubaracho, Hikone City, Shiga Prefecture, 522-0002, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Kamenoi Hotel Hikone Guest Reviews
3.9/5
Good
17 review
Verified reviewsLocation3.9
Amenities3.8
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All reviews(17)
Positive reviews(6)
Negative reviews(1)
Tennistree
Standard Twin(No private bathroom)(Non-smoking)
Stayed in Apr 2024
Couples
23 review
Posted on Apr 16, 2024
Not satisfied. The price is high. The room does not have a private bathroom. I need to take a shower in the large bath upstairs. This is the first time in ten years that I have stayed in a hotel without a restroom. And the price is not cheap.
Not worth it
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Kamenoi Hotel Hikone among many hotels. We apologize for not meeting your expectations for the room. The standard twin room you stayed in this time, as you posted, does not have a separate bathroom. Guests need to go to the large bath to take a bath. We are very sorry for the inconvenience caused to you. Our hotel also has many Western-style rooms with private bathrooms. You can choose these room types if you have the opportunity to stay again next time. Finally, thank you very much for taking the time out of your busy schedule to share your valuable opinions with us.
Kamenoi Hotel Hikone General Manager Nakagawa
linlinhan
Standard Twin(No private bathroom)(Non-smoking)
Stayed in Nov 2023
Family
5 review
Outstanding
Posted on Nov 6, 2023
It was my first time to travel to Hikone with my family. The scenery is beautiful, the service is friendly, and the shuttle bus is very convenient. You can see the beautiful scenery of Lake Biwa from the hot springs, which is worth enjoying. There are paid washing machines and dryers available! Thank you for your attentive service.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hikone Kamenoi Hotel. We are happy to hear that you were satisfied with the service provided by our staff and bathrooms. We will continue to work hard to ensure customer satisfaction. Our entire staff looks forward to your next visit. Staff at Hikone Kamenoi Hotel
Guest User
Japanese B(No private bathroom)(Non-smoking)
Stayed in Aug 2022
Travel with friends
6 review
Outstanding
Posted on Aug 27, 2022
Amenities such as bath towels, toothbrushes, and razors were provided. In particular, the toothbrush is well made, so I brought it home with the intention of using it at home.
In addition, the facilities such as the guest room and the large public bath were clean and comfortable.
Original TextTranslated by Google
Jolenedudu
Accessible Room（Non-smoking）
Stayed in May 2024
Travel with friends
4 review
Outstanding
Posted on Jun 10, 2024
環境很美，面向琵琶湖，就是餐食無法選擇
Translate
Response from Property: 非常感謝您在眾多住宿選擇中選擇了我們酒店。我們非常高興地聽到，您在入住期間對房間內的琵琶湖美景和觀景大浴缸感到滿意。 我們還推出了附帶餐飲的住宿計劃，如果您下次有機會入住我們的酒店，我們也非常希望您能考慮這個計劃。 我們將一如既往地努力讓客人滿意，並期待您繼續光顧彥根上野酒店。我們期待您光臨彥根上野井酒店。彥根上之宿酒店 前台工作人員
Guest User
Japanese A(Non-smoking)
Stayed in Oct 2024
Family
17 review
Good
Posted on Oct 7, 2024
沒有露天風呂
Translate
Response from Property: 非常感謝您在眾多住宿選擇中選擇了我們酒店。 但是，我們對露天浴場未能滿足您的期望表示誠摯的歉意。 我們會將您的寶貴意見作為今後的參考。請注意，一樓的私人浴室附帶有露天浴池（收費），我們希望您能有機會使用。彥根上之宿酒店將一如既往地以顧客滿意為目標，感謝您的惠顧。彥根上之宿酒店前台