Kamenoi Hotel Hikone Reviews
Kamenoi Hotel Hikone
3759 Matsubaracho, Hikone City, Shiga Prefecture, 522-0002, JapanView Hotel Details
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Kamenoi Hotel Hikone Guest Reviews
3.9/5
Good
15 review
Verified reviewsLocation3.9
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(15)
Positive reviews(5)
Negative reviews(1)
Tennistree
Standard Twin(No private bathroom)(Non-smoking)
Stayed in Apr 2024
Couples
14 review
Posted on Apr 16, 2024
Not satisfied. The price is high. The room does not have a private bathroom. I need to take a shower in the large bath upstairs. This is the first time in ten years that I have stayed in a hotel without a restroom. And the price is not cheap.
Not worth it
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Response from Property: Thank you very much for choosing to stay at Kamenoi Hotel Hikone among many hotels. We apologize for not meeting your expectations for the room. The standard twin room you stayed in this time, as you posted, does not have a separate bathroom. Guests need to go to the large bath to take a bath. We are very sorry for the inconvenience caused to you. Our hotel also has many Western-style rooms with private bathrooms. You can choose these room types if you have the opportunity to stay again next time. Finally, thank you very much for taking the time out of your busy schedule to share your valuable opinions with us.
Kamenoi Hotel Hikone General Manager Nakagawa
linlinhan
Standard Twin(No private bathroom)(Non-smoking)
Stayed in Nov 2023
Family
5 review
Outstanding
Posted on Nov 6, 2023
It was my first time to travel to Hikone with my family. The scenery is beautiful, the service is friendly, and the shuttle bus is very convenient. You can see the beautiful scenery of Lake Biwa from the hot springs, which is worth enjoying. There are paid washing machines and dryers available! Thank you for your attentive service.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hikone Kamenoi Hotel. We are happy to hear that you were satisfied with the service provided by our staff and bathrooms. We will continue to work hard to ensure customer satisfaction. Our entire staff looks forward to your next visit. Staff at Hikone Kamenoi Hotel
Jiantai
Japanese B(No private bathroom)(Non-smoking)
Stayed in Aug 2022
Travel with friends
6 review
Outstanding
Posted on Aug 27, 2022
Amenities such as bath towels, toothbrushes, and razors were provided. In particular, the toothbrush is well made, so I brought it home with the intention of using it at home.
In addition, the facilities such as the guest room and the large public bath were clean and comfortable.
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Jolenedudu
Accessible Room（Non-smoking）
Stayed in May 2024
Travel with friends
4 review
Outstanding
Posted on Jun 10, 2024
環境很美，面向琵琶湖，就是餐食無法選擇
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