Kamenoi Hotel Hikone Reviews

Response from Property: Thank you very much for choosing our hotel among many other lodging facilities. We would also like to thank you for the very generous review of your stay with us.We are glad to hear that you enjoyed your stay with us. We are very happy to read that your stay with us was a pleasant one.We will continue to strive to be the hotel of choice for many guests, and we look forward to your continued patronage of Kamenoi Hotel Hikone.We look forward to welcoming you again.Thank you very much for your kind words.Kamenoi Hotel Hikone Front Desk Staff

Response from Property: Thank you very much for choosing our hotel among many accommodation options. We would also like to thank you again for your feedback at that time. However, we sincerely apologize that the open-air bath did not meet your expectations. Since it is difficult to improve facilities immediately, we will keep this in mind for future reference. Please note that there is an open-air bath attached to the private bath on the first floor (for a fee), and we hope you will have the opportunity to use it. Hikone Uenoi Hotel will continue to work hard to satisfy our customers and look forward to your continued visit. Hikone Uenoi Hotel front desk staff

Response from Property: Thank you very much for choosing to stay at Kamenoi Hotel Hikone among many hotels. We apologize for not meeting your expectations for the room. The standard twin room you stayed in this time, as you posted, does not have a separate bathroom. Guests need to go to the large bath to take a bath. We are very sorry for the inconvenience caused to you. Our hotel also has many Western-style rooms with private bathrooms. You can choose these room types if you have the opportunity to stay again next time. Finally, thank you very much for taking the time out of your busy schedule to share your valuable opinions with us. Kamenoi Hotel Hikone General Manager Nakagawa

Response from Property: Thank you very much for choosing our hotel among many other accommodation options. We are very happy to hear that you were satisfied with the view of Lake Biwa and the large bathtub with a view in your room during your stay. We also offer a meal plan, and we hope you will consider this plan if you have the opportunity to stay at our hotel next time. We will continue to work hard to satisfy our guests and look forward to your continued patronage at Hikone Ueno Hotel. We look forward to welcoming you to Hikone Ueno Hotel. Front desk staff at Hikone Ueno Hotel

Response from Property: Thank you very much for staying at Hikone Kamenoi Hotel. We are happy to hear that you were satisfied with the service provided by our staff and bathrooms. We will continue to work hard to ensure customer satisfaction. Our entire staff looks forward to your next visit. Staff at Hikone Kamenoi Hotel

Response from Property: Thank you very much for choosing our hotel among many other accommodation options. However, we sincerely apologize that the open-air bath did not meet your expectations. We will take your valuable feedback as a reference for the future. Please note that the private bathroom on the first floor comes with an open-air bath (charged), and we hope you will have the opportunity to use it. Hikone Uminoyado Hotel will continue to aim for customer satisfaction, and thank you for your patronage. Front desk of Hikone Uminoyado Hotel