To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(44)
Positive reviews(19)
Reviews with photos/video(1)
Negative reviews(1)
Coco Banana’s
Standard Double Room 1 Double bed
Stayed in Dec 2022
Couples
11 review
4.2/5
Very Good
Posted on Dec 29, 2022
Me and my boyfriend just stayed here for one day and we checked in late. The place is amazing because you are around every thing in the Hildersheim. Worth of your time and money ❤️ By the way breakfast selection is nice, I like it. ❤️ But regardimg the Hildersheim I think it's really beautiful in summer time but it was a nice place for winter because the market is just near the hotel. And regarding the parking fee it would be free if you check-in to them youjust need to tell it to the receptionist. The hotel itself is an old structure but comes with an elegant feeling.
Guest User
Standard Double Room 1 Double bed
Stayed in Mar 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on May 1, 2023
Best location in HI. Very friendly staff. Great atmosphere in front of and inside the hotel. Everything you could possibly need for a city trip. The building's history gives it a special charm.
Vi hade bil och tyckte det var toppen med en bra parkering. Rummet var fint och frukosten var riklig. Vi saknade inget. Stilrent och lyxigt hotell.
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845claryg
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 8, 2024
Nice hotel with spacious and clean rooms located in a large green area near the historical city Center. Comfortable beds. We really appreciated the shampoo and body wash from Rituals. Parking area beside the hotel Polite and helpful staff. Did not try the breakfast since it was an extra cost.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager
svenMarch74
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 21, 2024
Friendly and customer focused service team. Check in/out fast. Spacious rooms in good conditions..... houskeeping is doing a great job! WiFi fast and stable enough for HD streaming :-) Car parking directly at the hotel. Central location and just five minutes to the Autobahn. I'll definitely come back!
Response from Property: Dear Sven, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick General Manager
Guest User
Stayed in Jan 2023
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
Beautiful hotel at walking distance from the scenic city centre. Very nice bar and good food if you want to stay in the hotel. Nice people and clean rooms. For me the matras was to hard. I don't need 200 letters to express my review.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
The room was a decent size and clean. The beds super comfortable. The staff very friendly and attentive. We paid €209 for two nights and two adults, Saturday to Monday. Not too shabby if you ask me. The hotel car park was €8 per night. As it is in the middle of the town it did not belong to the hotel, at least not alone. Town folk could park there, too. So that’s not too bad. We have stayed there several times over the past 30 years and were never disappointed.
Response from Property: Dear Gerris-Lacustris, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you many more times.. Sincerely, Josefine Wieczorek, Sales
Werner F
Stayed in Jul 2024
Couples
3.0/5
Posted on Jul 9, 2024
Wir besuchen das Novotel regelmässig seit Jahren, ( obwohl es weder Klimaanlage noch Safes in den Zimmern gibt ) wenn wir Verwandte und Freunde in Hildesheim besuchen. Das Hotel zeichnet sich durch seine ruhige Innenstadtlage in einem Park aus. Wir haben uns immer auf das reichhaltige Frühstück gefreut und wurden am 29.6.2024 arg enttäuscht , weil viele in Hotels dieser Klasse selbstverständlichen Frühstücksbestandteile gestrichen worden sind. Es gab Keine Eierzubereitung à la Minute, weder Lachs, rohen Schinken, oder gekochte Eier. Selbst der Toaster wurde wegrationalisiert. Ich vermute, dass die Accor Gruppe nach dem Ibis Styles auch dises Hotel in Hildesheim aufgeben will , hat es doch moderne Konkurenz duch ein neues Bahnhofshotel bekommen. Hildesheim ist als Standort für ein Hotel nicht einfach, habe dort selbst einige Jahre in der Hotellerie gearbeitet.
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Response from Property: Dear Georg, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager
Jan R
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Aug 23, 2024
Wij zijn zeer vriendelijk ontvangen door de medewerkers van de receptie.Ze waren attent en behulp bij het stallen van onze fietsen. De hotel- en badkamer waren voorzien van alle benodigdheden faciliteiten en we hebben een prima nachtrust gehad. Het ontbijt was in buffetvorm en ruim voldoende voor de fietstocht die ons te wachten stand naar Braunschweig. Het hotel is gevestigd in een schitterend gebouw, in een parkachtige omgeving en heeft een mooi interieur. Er zijn liften aanwezig in dit complex. Het hotel ligt op circa 15 minuten wandelen van de zeer mooi binnenstad van Hildesheim en is zeer zeker een aanrader.
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Response from Property: Dear Jan, We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Courteaux General Manager
Domrepf
Stayed in Jul 2024
Travel with friends
2.0/5
Posted on Jul 7, 2024
Enttäuschender Aufenthalt, wir hatten uns immer auf das Frühstück gefreut, ab 28.6.2024 keine Eierspeisen à la Minute, kein Lachs, kein roher Schinken, keine gekochten Eier, und sogar kein Toaster mit Toastbrot, Hildesheim ist nicht gerade die Top Destination in Deutschland, deshalb sollte man sich nicht die letzten Gäste mit solch unsinnigen Massnahmen vergraulen, zumal es gute Alternativen in der Stadt gibt. ( kann die Situation in Hildesheim/Hannover beurteilen, habe dort 5 Jahre in der Hotelerie und Gastronomie gearbeitet)
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Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Courteaux General Manager
Guest User
Stayed in Feb 2023
Couples
4.0/5
Very Good
Posted on Feb 27, 2023
In der sogenannten Sülte, dem Gebäudekomplex des Novotel Hildesheim, befand sich früher eine Nervenheilanstalt. Dieses Omen ist kein Schlechtes, denn der Aufenthalt ist nervenschonend und eine Erholung für Körper und Geist. Stadtnah, aber sehr ruhig in einem parkähnlichen Gelände gelegen erwartet einen ein stimmiges, etwas kleineres Zimmer im klassischen (böse Zungen sagen veraltet dazu) Design. Aber alles ist stimmig und passt zum Charakter des Gebäudes. Eine Klimaanlage fehlt und das könnte im Sommer zu Komforteinbußen führen. Die Hotelbar ist richtig gut und keine Beschwerden gibt es auch zum Frühstück. Ein gelungener Aufenthalt und (hoffentlich) als geheilt entlassen.