Hotels near Hilliard Square Shopping Center, Hilliard

Overall not bad, but on the edge of Columbus

OK, breakfast is a bit monotonous, surrounded by office areas, there is no place to eat, you need to take a taxi to go out, the environment is OK, the front desk is very warm

This was a great stay for a great price. The only complaint that I have is that the housekeeping staff didn’t clean the room thoroughly before we checked in because I found an empty water bottle under the couch within an hour of our arrival. I Always prefer staying at Embassy Hotels because of the hot breakfast & evening reception. Of course because of COVID, there was only a grab & go breakfast plus the evening reception was nothing like the “pre-COVID” days. We were offered only 2 canned beers/piece plus a bag of chips. I understand why things are the way they are. I felt that this hotel was definitely on top of providing sanitation items like wipes at the elevators and hand sanitizer throughout the common areas. They tried to prevent families from gathering in common areas because they weren’t wearing masks but they still managed to do it. There were some very inconsiderate people there but that’s not a reflection on the hotel. I would definitely stay here again because the area was very quiet and the hotel was really nice.

Hotel was very clean. Customer Service was phenomenal. Will definitely stay again.

That's good, it's still ok

This is a stunning newer property in a beautiful part of the city. We're big Bonvoy travelers and this is a top tier option, especially for the midwest. Awesome views of the river and bridges, great design & comfort and stylish rooms. We loved the rooftop bar - more views & fantastic craft cocktails. It's basically attached to the Exchange event center (via a really cute courtyard) which makes it perfect for events there. This was a work trip so we didn't do much additional exploring.

I personally booked a room without breakfast, Chinese tourists noticed that there are no toiletries and slippers. Every day, I have breakfast in the restaurant next door. The overall environment is good. There is a parking lot. There are several ordinary hotels nearby. The room cleaning staff is not very good. The work is not working hard. Maybe my tip is less than 5 dollars a day. 😅

stayed two nights for a conference and it was my first time in Columbus. Everyone was super friendly and helpful and I felt very safe. The check in was smooth despite thousands of conference attendees in the area, I never had to wait long for an elevator, the bartenders were great conversationalists, the concierge was sweet and helpful, the bartender at the hotel bar was so nice, the bellman and the valets were very friendly and helpful. Brian was so kind when helping me with my car both times and even offered me a bottled water while I waited. I highly recommend staying here!

We had a work conference here over the weekend, so no choice in where we stay as there was a block rate for rooms. From pictures it looked like it was going to be a very nice stay in a good location close to Polaris. Parking is very slim here when there are multiple conferences going on and we had to park in the overflow lot several times. When we checked in the clerk was very friendly and we had no issues. We had a King Suite w/ Sofa Sleeper Room. The room was average at best, the carpet didn't look like it had been swept with crumbs and such on it. The bed was hard as a rock with lumpy pillows (probably the worst 3 nights of sleep I have had in a long time). The A/C/Heater is so loud its like an airplane coming into land and woke us up every single time it kicked on. It was so bad the 3rd night we slept with it completely shut off. The bathroom was very small and I had no hot water when showering for the 3 days I was here. I feel like they dont have a large enough water heating system to properly supply hot water when the hotel is at capacity which it was this weekend. The water pressure was also weak and hard to rinse the soap of your hair or body. It is not ideal on how the bathroom is set up either as I needed to be up early for my conference daily while my family was trying to sleep. There is no door in the sink area so you have to blind the rest of the room to get ready, there is only a small pocket door that closes for the shower and toilet. Poor design if you're traveling with others. The conference facilty is across from the hotel section and you have to walk outside to get there. There were multiple conferences going on and we were in the rear portion, the conference area is clean and well maintained. The chairs were extremely uncomfortable and we had no tables which made for two days of classroom learning pretty miserable, not sure if the hotel it to blame or our organization on this one, but other rooms appeared to have nicer chairs and table set up. The food that was served for the conference was excellent quality and there were always cold and hot drinks available which was very nice. The Bar area was huge and poured good drinks, the worst part again is it is not connected to the hotel and you do have to walk outside to get there. The Fitness Center was great and had everything you could need for a hotel gym, treadmills, bikes, elliptical, water machine, towels etc. Overall I would not choose to stay here for a trip unless it was necessary for the conference as the hotel room quality was not up to par.