Hilo Reeds Bay Hotel Reviews

Excellent location to walk in the bay and park and gardens. Near good eating places too. Near airport as well. Enjoyed local food call poke as in pic.

Free parking. Close to beach. Airport. Restaurants

This hotel was a very affordable option that throws you right in the heart of Banyan Drive near other hotels. I believe you receive the full Hilo experience when you room at Reed’s Bay because they treat you like ʻohana, or family. I enjoyed my time spent there, and I would highly recommend this hospitable hotel.

Room has no a/c, 4 statiins on television, and they charged me an extra night without my approval, and was not going to give me my refund for that...the front desk/manager said its not their fault..they were rude and unfriendly...I will not go back again...

No air con so had to leave window and door open. However there was a noisy dog in the neighborhood. First night was ok. During my second night there the dog kept me up the whole night.

This hotel is rather old and a bit overpriced but the only one that was available near the airport. Clean and friendly service with laundromat in the basement

The best part about this hotel is the view! We had an ocean view room and woke up a few yards off the water. The service here was great. The front desk was very friendly and had great recommendations for local food options. The amenities were helpful especially the dishes so we could prepare basic meals so we didn't have to eat out every meal. The room did have some mold in the shower and on the back of the bathroom door otherwise the room was clean.

Great location and staff. I love their hospitality.

Awesome

Stayed at Reeds in June 2021 for 8 days and returned in July 2021 for 3 days. Staff was very friendly and room was very comfortable and clean. Although there’s no AC, there’s a ceiling fan and two floor fans. No elevators but we always requested the first floor and was accommodated very well. This will be our go-to hotel and our friends we referred this hotel to enjoyed it just as well. The morning walks was beautiful.

A very retro American country hotel. I was a little worried about the poor hygiene and facilities when I read the reviews on Google before, but the final stay experience was far beyond my expectations and I felt it was worth the money. Facilities: Very retro, like something from an old American TV series, but there are no faulty facilities. If you need hot water, you can ask the front desk for a water heater. Hygiene: I always see that there are bugs because it is very close to the sea and greenery. There is no air conditioning in the hot season, but we didn't feel it when we stayed during the Spring Festival. It was very suitable. Environment: Superb, you can see the sea and swimming pool as soon as you open the door. The location is also very good. It is not far from the airport or the volcano. You can also go for food soon after leaving. Service: Very good, there is reception even at night and they are very enthusiastic to register the license plate. The parking lot has limited parking spaces. If it is full, you can go to the big 🈳 muddy field diagonally opposite to park. In short, it is highly recommended

It was a very quiet room where you could hear the sound of the waves at a hotel in the sea. Also, the hotel staff are very kind. I was completely satisfied. I will stay there if I come again.

It is a cost-effective hotel near the airport, but the environment, sanitation, facilities and services are quite average. You have to climb stairs to get to your room. The rooms on both sides of the long corridor look like migrant workers' dormitories. The doors, floors and locks are all relatively old. There was no breakfast, no cleaning, and no service at all during the stay.

Feel cheated,,,, lie. The hotel staff lied to me and caused me a lot of hurt, so I won't go into details. Liar hotel.