Marriott's Monarch at Sea Pines

We exchanged our Myrtle Beach MVC deeded week to the Monarch, first time in HH. The resort is the oldest in HH and seems to be in the midst of a needed renovation. Our room was not updated and is on the smaller size than what we are used to but ocean side views, 4th floor. It was only 2 of us so the supplies offered were more than we needed. Get past the outdated furniture, leaky toilet, blinking light on microwave and odd light switches, the resort is beach front and very quiet and relaxing. Hearing the ocean from our 4th floor unit was much appreciated. No pool bar on site, a quick walk next door to Coast restaurant and they have a full bar and bites in a nice setting that is beach front. Plenty of chairs, pool options and even in December a full schedule of activities. Other than Coast and Fraser’s on the golf course across the way, you need to drive out of development. The Sea Pines community is large and we have found all the roads inside and outside of Sea Pines to be very dark, little to no street lights and windy roads. We needed a chill, relaxing week and we were successful, even lucked out on 65-72 degree days in December!

Great property terrible bed King size bed was very uncomfortable and sloped from center to edge of bed. Shower had terrible water pressure. Grounds were beautiful. Great location

We have stayed at Monarch multiple times. There is a new initiative this year. Each unit has a “starter pack” of supplies, i.e. bathroom soap, dishwasher pods, dish liquid etc. After you have used that you must purchase your own. This is the first time we have stayed in a “high end’ resort where we weren’t supplied soap for the entire stay. One tiny bar was supplied for each bathroom. Definitely not enough for a family of 4. This is ridiculous! Of course, additional supplies are available for purchase, at high Marriott prices! We already pay high maintenance fees. This really put a damper on our stay. If you are there for a day or two, you are all set. If you, stay longer, not so. That is not fair. And no notice was given. We expected better from Marriott!

Great stay

Marriott management will not give an extra small bar of hand soap for the bathroom! Nor will they supply more dish washer soap after you use the initially supplied 3 pods! For a week at the beach! NO extra laundry soap after two loads for a week at the beach with a family of 4! This is new this year and there was NO notification to owners! We have been coming here for 37 years! We will sell or otherwise dispose of this unit! Absolutely ridiculous.

This is a resort that we have stayed at several times previously and one that we had loved, but it has gone downhill. We stayed here for spring break this year, and our stay was disappointing. Rooms were nice, however, our building was having plumbing/water issues, and both of our condos were without water on and off. The one day we were without access for nearly the entire day (including for in all of the bathrooms). We have been MVC owners for years (and we are titanium elite bonvoy members), and we have noticed a considerable decrease in the level of maintenance and customer service in the past several years (since MVC broke off from Marriott corporate and became its own business entity). MVC management - please do better.