Onsen Minshuku Azuma

We were very satisfied with the food. The hot spring was small, but it was enough for the size of the inn. However, a lot of ladybugs and stink bugs came into the room, which was a problem. There was duct tape in the room to get rid of bugs, so it seems that it was not just the day we stayed. They got into the futon while we were sleeping, and woke us up several times during the night. Because we were sleep-deprived because of the bugs, we slept after breakfast the next morning until check-out. From here on, it was our fault for not checking, but we thought that check-out was at 10:00, and at 9:31, there was a strong knock on the door and the landlady's loud voice said, "Check-out is at 9:30!". We hurriedly replied, "Oh, sorry," and told the owner, "I'm sorry. I didn't know the check-out time," and he said, "Didn't you know? Shall we extend it?", but we guessed that he meant, "If it takes longer, there will be an extension fee," rather than saying, "It's okay to take your time," out of kindness. In the end, my wife didn't have time to put on makeup, so we checked out at 9:38, but we left feeling unsatisfied. Of course, I didn't check the check-out time. I mistakenly assumed it was 10:00, which is my fault, but the landlady didn't explain the check-out time to me when I checked in. I understand that they want to do their jobs on time, but I couldn't help but think that they lacked the imagination to think about how customers feel when they behave like this. If there hadn't been an exchange before I left, I wouldn't have written a review and I wouldn't have mentioned the bugs, but I felt really disappointed, so I decided to write one.