19-21 Dong Du street, Ben Nghe Ward, District 1, Ho Chi Minh City, VietnamView Hotel Details
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KIN HOTEL DONG DU Guest Reviews
4.4/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.5
Cleanliness4.5
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(8)
Great service(9)
Clean and tidy(7)
Awesome stay(7)
Great location(7)
Negative reviews(3)
Guest User
Deluxe City View
Stayed in Aug 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 31, 2024
Staffs were really friendly and helpful
Breakfast area not within hotel itself, have to walk 5mins to their other branches
Breakfast was not great, but love the Vietnamese black coffee
The shower drainage wasn’t good, staff was helpful to help out, but I guess it’s really just the drain issue
Guest User
Deluxe City View
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is extremely new, fresh and clean! And the level of service is absolutely incredible! Thank you guys!
Response from Property: Dear Valued Guest,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Du LongCluster Front Office ManagerKin Hotel Dong Du
Guest User
Deluxe City View
Stayed in Aug 2024
Other
2 review
4.7/5
Amazing
Posted on Aug 16, 2024
I really enjoyed my stay at Kin Hotel. The staff is very friendly and helpful with anything you need. The room isn't too big but its very comfortable and clean. The location is great, it's right within district 1 and everything is easy to get to. I was very comfortable during my whole stay here and would recommend it others.
Response from Property: Dear Valued Guest, Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us. Thanks and best regards, Guest Service Department
Anonymous User
Deluxe City View
Stayed in Aug 2024
Couples
5 review
4.7/5
Amazing
Posted on Aug 14, 2024
Nice little boutique hotel. Note that the city facing room can be noisy so we requested a quieter room which the staff were kind enough to give us the next day. Breakfast is at a nearby hotel
Response from Property: Dear Valued Guest, Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us. Thanks and best regards, Guest Service Department
Anonymous User
Deluxe City View
Stayed in Jul 2024
Business travelers
4 review
3.0/5
Posted on Jul 28, 2024
The facilities in the hotel look old; it doesn't seem like they have been renovated this year. The toilet is completely clogged, causing water to rise up to my feet.
Never give complimentary water.
I wouldn't recommend staying here, but the location is good.
Response from Property: Dear Valued Guest,We are so sorry to learn that we failed to meet your expectations. We would want you to know that we really appreciate your constructive comment. It gives us a chance to be better. We already addressed your concerns about “the facilities in the hotel look old, the toilet is clogged” to our manager and shared among our team for immediate improvement.Should you need any further information, please do not hesitate to contact us.Thanks and best regards,Guest Service Department
Muu Noii
Deluxe City View
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
im super impress with the service. it was superb.
was the for a short trip and the hotel team was doing a great job.
Response from Property: Dear Valued Guest,Warmest greetings from Kin Hotel Dong Du. Thank you for choosing us as your preferred Ho Chi Minh City accommodation. Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us.Best regards,Guest Service Department
Guest User
Deluxe City View
Stayed in Jul 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 16, 2024
Service was great. Normal tier room is really small. Biggest con: Bed squeaks noisily even with gentle movement.
Response from Property: Dear Valued Guest,We are so sorry to learn that we failed to meet your expectations. We would want you to know that we really appreciate your constructive comment. It gives us a chance to be better. We already addressed your concerns about “bed squeaks noisily even with gentle movement” to our manager and shared among our team for immediate improvement.Should you need any further information, please do not hesitate to contact us.Best regards,Guest Service Department
CTYH
Deluxe City View
Stayed in Jul 2024
Business travelers
40 review
4.7/5
Amazing
Posted on Jul 20, 2024
Worth of money, just book not facing road. Night time quite noisy. 🏨 #booking #travel
Response from Property: Dear Valued Guest,We are so sorry to learn that we failed to meet your expectations. We would want you to know that we really appreciate your constructive comment. It gives us a chance to be better. We already addressed your concerns about “night time quite noisy” to our manager and shared among our team for immediate improvement.Should you need any further information, please do not hesitate to contact us.Best regards,Guest Service Department
Serkan Demirelli
Deluxe City View
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Very professional, comfortable
Response from Property: Dear Valued Guest,Warmest greetings from Kin Hotel Dong Du. Thank you for choosing us as your preferred Ho Chi Minh City accommodation. Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us.Best regards,Guest Service Department
Elizaveta 0708
Deluxe City View
Stayed in Aug 2024
Family
16 review
2.2/5
Posted on Sep 2, 2024
We were checked into room 804, the sockets above the bedside table had come off the wall, which was unsafe; the shower had a broken mount, which was glued on and broke at the beginning of the shower, which caused discomfort when taking a shower; the safe in the room was not attached to anything, which was distrustful and alarming; the view from the room to the city was terrible; the refrigerator was turned on and there was a very strong smell of burning, and we could not sleep. In the morning we asked to change the room at the reception, to which the girl Winnie treated us and our situation with such disdain and a smirk, such an attitude really hurt. The rooms offered had different problems, we refused with a request to cancel the reservation and return the payment for the remaining nights. Having received a refusal, we wrote to trips.com asking to solve our problem and only after half a day of sorting things out, the VU manager apologized and offered a normal room, but the vacation was seriously ruined and left the worst memories of the entire trip to Vietnam. We also spent a lot of time and nerves on sorting out this situation. For all the time of traveling around the world, the worst hotel with terrible attitude and service.
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Alexandr Sheludkov
Premium City View
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 29, 2024
The location is the main advantage of this hotel. Everything is within walking distance. Before leaving, do not forget an umbrella, both in the rain and in the strong sun, it will come in handy. Opposite the hotel there is a wonderful Japanese restaurant Sushi Hokkaido Sachi. Everything is fresh, tasty and about 30% cheaper than the city average. I recommend it. The hotel is new, clean, the air conditioner works quietly. The bed and pillows were comfortable. The staff is polite and helpful. Do not expect anything unusual. On the contrary, an ordinary 4 * hotel. The overall impressions of the visit are positive.
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Anonymous User
Deluxe City View
Stayed in Aug 2024
Travel with friends
43 review
3.6/5
Posted on Sep 4, 2024
The hotel is relatively small, the waiter's attitude is good, and the location is OK
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Guest User
Premium City View Twin Room
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The hotel is located in District 1, very centrally located, and convenient to major attractions. The hotel is very exquisite, newly renovated, and the service is very delicate. There are waiters on the first floor every day to greet and open the door.
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Response from Property: Dear Valued Guest, Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us. Thanks and best regards, Guest Service Department
With-Lotus
Deluxe City View
Stayed in Aug 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good service, very good location, great value hotel.
Original TextTranslated by Google
Response from Property: Dear With-Lotus,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Du LongCluster Front Office ManagerKin Hotel Dong Du
Wai Yin
Deluxe City View
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 21, 2024
It is a very cost-effective hotel
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greetings from Kin hotel. Thank you for choosing us as your preferred Ho Chi Minh city accommodation. Our hotel would like to extend our sincere thanks to you for staying with us recently. We hope we achieved our goal in making your stay an enjoyable and memorable by providing outstanding service. We would love to have you back and have many other great experiences with our hotel. Should you need any further information, please do not hesitate to contact us.Warm regards,Guest Service Department