The Reverie Saigon

The Reverie Saigon Reviews

The Reverie Saigon

22-36 Đ. Nguyễn Huệ, Bến Nghé, Ho Chi Minh City, VietnamView Hotel Details
The Reverie Saigon
The Reverie SaigonThe Reverie SaigonThe Reverie Saigon
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The Reverie Saigon Guest Reviews

4.5/5
Great
91 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(91)
Positive reviews(84)
Reviews with photos/video(32)
Friendly owner(25)
Awesome rooms(16)
Loved the view(11)
Convenient location(7)
Delicious breakfast(6)
Great location(5)
Well decorated(4)
Luxurious(4)
Negative reviews(7)
lara18
Grand Deluxe King Room
Stayed in апр. 2024 г.
Couples
3 review
5.0/5
Outstanding
Posted on 20 апр. 2024 г.
i really fell in love with this hotel. super highly recommended! it is really at the heart/centre of district 1. the service of the staffs were truly exceptional! they will really take care of all your needs. we’re given a corner room so the view was really amazing! stayed at 39/F, their highest floor
6/13
Guest User
Deluxe King Room
Stayed in мар. 2024 г.
Business travelers
3 review
4.7/5
Amazing
Posted on 20 апр. 2024 г.
The hotel is in the CBD of Ho Chi Min City. The room is clean but a bit wet sometimes.
Response from Property: Dear Valued Guest,Thank you for choosing The Reverie Saigon for your stay! We're delighted you enjoyed our central location and the cleanliness of your room. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
Guest User
Deluxe Twin Room
Stayed in июня 2024 г.
Friends
1 review
5.0/5
Outstanding
Posted on 23 июня 2024 г.
Room with great view (grand deluxe facing river). Excellent breakfast, lots of variety and juices (vegetables, fruits, milks).
Response from Property: Dear Valued Guest,Thank you so much for choosing The Reverie Saigon for such a special occasion and for sharing your delightful experience! We're overjoyed to hear that you enjoyed the room with great view and the breakfast options. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. I will make sure to share your comments with the entire team for their dedications. We thank you for being such wonderful guests in The Reverie Saigon and we look forward to welcoming you back to your home away from home for another amazing visitWarm regards,Thu Thuy NguyenAssistant Director of Rooms
Noel.Lee
Deluxe King Room
Stayed in июня 2024 г.
Friends
12 review
4.0/5
Very Good
Posted on 8 июня 2024 г.
Our stay is ok, hotel has great interior however I was having high expectations from this hotel but turns out it’s just an ordinary 5 star hotel. Nothing much to shout about. Location is very central.
Response from Property: Dear Noel.Lee,Thank you for sharing your experience! We are glad you appreciated the interior design of the hotel and found the central location convenient. We will definitely take your feedback into consideration to ensure we meet and exceed expectations in the future. If there's anything specific you feel could enhance your experience, please do nothesitate to let us know. We're committed to making every stay exceptional.Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you back to Ho Chi Minh City.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
Grand Deluxe King Room
Stayed in апр. 2024 г.
Other
2 review
5.0/5
Outstanding
Posted on 25 апр. 2024 г.
Niceeee
Response from Property: Dear 小只,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
StellaBaby
Deluxe Twin Room
Stayed in апр. 2024 г.
Couples
2 review
4.5/5
Great
Posted on 2 мая 2024 г.
I have been many 5 stars hotel all around the world I can say The Reverie Saigon is the best ever.
Response from Property: Dear StellaBaby,Thank you for your high praise! We are truly honored to be considered the best among the many five-star hotels you've visited worldwide. It means a lot to us that you found The Reverie Saigon to be exceptional. We strive to provide the highest level of service and hospitality to our guests, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another memorable experience in the future!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
McIntyre
Deluxe King Room
Stayed in июля 2023 г.
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2 авг. 2023 г.
Incredible luxury hotel of the world. I would highly recommend staying here.
Response from Property: Dear McIntyre,Thank you choosing to stay with us on your recent visit to Ho Chi Minh city.I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon soon.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
Rachel
Deluxe King Room
Stayed in окт. 2023 г.
Other
8 review
4.7/5
Amazing
Posted on 20 дек. 2023 г.
Very spacious room, and a great view and generous with shower amenities. Highly recommend!
Response from Property: Dear Rachel,Thank you for choosing to stay at The Reverie Saigon, and for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the spacious room, great view, and generous shower amenities during your stay.It is our commitment to provide our guests with a memorable and comfortable experience, and we are pleased to learn that we met your expectations. Your recommendation is highly appreciated.We look forward to the pleasure of welcoming you back to The Reverie Saigon on your future visits to Ho Chi Minh City.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
GaryWu
Grand Deluxe Twin Room
Stayed in дек. 2022 г.
Family
5 review
3.0/5
Posted on 28 дек. 2022 г.
I’m so disappointed and surprised that there’s no one speak Chinese in this 5 stars hotel. We are Tawaniese and both my parents can’t speak English. I just made a reservation for them and they had seriously 5 bad days in you hotel because of the helpless feeling and no one can truly understand them. If you are Chinese or ********* who don’t speak English. DONT chose this hotel ! You will regret that! 這麼頂級的飯店,應該要有懂得中文的翻譯可以在櫃檯協助我們海外人士;這次幫爸媽安排了這麼好的飯店,也選了很好的房間和相當頂級的房價入住,然而因為你們櫃檯沒有人會中文,爸媽也不會英文,完全不知道怎麼和你們對話;幾乎喪失了很多應該有的權益。 住了五天四夜,直到最後一天,你們才安排中文翻譯,還是透過電話那頭翻譯的,還不是真人,這樣的服務水平卻在這麼頂級的飯店出現,真的是太可怕了!下次不會再推薦中國朋友過去你們那裡,對沒有提供中文的服務感到非常失望!
Response from Property: Dear Mr. Gu, hello! I am very sorry that this stay did not bring your family a satisfactory accommodation experience. The hotel has Chinese-speaking Chinese staff and Vietnamese Chinese staff working every day. Before your family checked in, we have received information about the service of Chinese-speaking staff, but the hotel has not received any requests for assistance from guests during the stay. or resolve. The hotel treats every customer with a sincere heart, and hopes to serve every guest well. I regret your family's experience again, and hope that you and your family can consider staying in this hotel again in the near future. We will take care of you and your family with better Chinese services. thank you very much! Zhou Yun China Client Relations Director
Paul At
Deluxe King Room
Stayed in мар. 2024 г.
Couples
1 review
5.0/5
Outstanding
Posted on 17 мар. 2024 г.
We had a memorable stay, thank you
Response from Property: Dear Paul At,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had a memorable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
Guest User
Deluxe King Room
Stayed in апр. 2024 г.
Couples
1 review
5.0/5
Outstanding
Posted on 1 мая 2024 г.
Very happy will back 😄
Response from Property: Dear Valued Guest,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
LeungTina
Deluxe King Room
Stayed in авг. 2022 г.
Business travelers
2 review
5.0/5
Outstanding
Posted on 11 авг. 2022 г.
Really can't find anything to fault with this hotel. It's beautiful, in a really extravagant way (the whole lobby looks like a Fabergé egg) and the rooms were spacious, comfy, clean. LOVE the free mini bar which is fully replenished daily and the turn down service was really lovely to have. It's right in the centre of town, with the main attractions within walking distance, but it's pricey for Vietnam (it's what I'd pay per night for a Singapore or London hotel). But worth it in my opinion as it's quite unique. I was traveling solo for this stay, would be great value for a couple to share a room. They also left a cake in my room for my birthday!
6/7
Response from Property: Dear LeungTina,Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions. Of course your lovely words for the overall, our service and for our team in the hotel are of great value for us and an excellent motivation for everyone.Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taking care off. Once again, thank you and on behalf of the team, we already look forward to welcoming you back at the Reverie Saigon once your plans bring you back to Ho Chi Minh City.Warm RegardsThu Thuy Nguyen - Assistant Director of Rooms
Guest User
Deluxe King Room
Stayed in янв. 2023 г.
Solo travelers
8 review
4.7/5
Amazing
Posted on 1 февр. 2023 г.
We had a great stay at reverie saigon. the hotel super clean and it has everything you need.
Response from Property: Dear Valued Guest,Thank you for staying with us in your recent visit to Ho Chi Minh City and sharing your experience. I am pleased to hear that you enjoyed your stay at the Reverie Saigon and it was indeed our pleasure to take care of you.Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon in the near future. Warm regards Thu Thuy Nguyen - Assistant Director of Rooms
Guest User
Deluxe King Room
Stayed in мая 2024 г.
Couples
14 review
5.0/5
Outstanding
Posted on 22 мая 2024 г.
Brilliant
Response from Property: Dear Valued Guest, Thank you for your recent stay at The Reverie Saigon and your valuable feedback. Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taking care of. Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you back to Ho Chi Minh City. Warm regards, Thu Thuy Nguyen Assistant Director of Rooms
Bryan3783
Panorama Deluxe Room
Stayed in февр. 2024 г.
Family
4 review
5.0/5
Outstanding
Posted on 17 февр. 2024 г.
Good hotel
Response from Property: Dear Bryan3783,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms