Winsuites Saigon - Luxury Boutique Hotel Reviews
Winsuites Saigon - Luxury Boutique Hotel
Đ. Lê Lai/28- 32 Ward, St, Ho Chi Minh City, VietnamView Hotel Details
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Winsuites Saigon - Luxury Boutique Hotel Guest Reviews
4.4/5
Very Good
165 review
Verified reviewsLocation4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All Reviews(165)
Positive reviews(160)
Reviews with photos/video(48)
Awesome stay(61)
Friendly host(50)
Tasty food(11)
Great value for money(8)
Excellent afternoon tea(8)
Easy to get around(5)
Located downtown(5)
Negative reviews(5)
Wanderlust Love
Park Suite With City View
Stayed in Jun 2024
Couples
9 review
Outstanding
Posted on Jul 3, 2024
The room was nice and clean, and the hotel had beautifully decorated the bed with flower petals to celebrate our anniversary. We enjoyed our stay, but the transparent glass in the toilet was inconvenient as we had to close the blind every time we used it, and there was no place to hang our clothes and towel. The location was ideal, within walking distance to popular spots like Ben Thanh Market, Saigon Square, Nguyen Hue, and The Cafe Apartment. There’s cafe and 7eleven just around the corner. The staff were friendly, helpful, and spoke fairly good English. Breakfast was decent and filling and they also provide afternoon tea. Overall, it was a pleasant experience.
KCH Lo
Premier Deluxe Room
Stayed in Jun 2024
Friends
3 review
Amazing
Posted on Jun 19, 2024
The hotel is located in District one. It's very convenient to go to the sightseeing places. It takes about 15 minutes by foot or just 5 minutes by car to those big shopping malls such as Saigon Centre or Takashiyama.
The hotel room has been renovated. It's clean and spacious. The hotel package not only includes breakfast but also afternoon tea set everyday.
Staff are very helpful and polite.
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you found our location in District 1 convenient for sightseeing and shopping. It's great to know that you appreciated the cleanliness and spaciousness of our renovated rooms, as well as our daily breakfast and afternoon tea set. Our team takes pride in providing helpful and polite service, and your kind words are much appreciated. We look forward to welcoming you back to Winsuites soon!Best regards,Winsuites
Guest User
Premier Deluxe Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 7, 2024
The most impressive thing of the hotel is the staff. All of them are professional and providing amazing service. I feel thankful for all of them.
We have a good breakfast everyday. Have a short break in the swimming pool in the afternoon. Although it’s small but nice when I’m the only one on the rooftop. The afternoon tea is a plus.
Perfect location. Lots of restaurants around.
Response from Property: It sounds like you had a fantastic experience at the hotel! The professionalism and amazing service provided by the staff clearly made a lasting impression on you. Having a good breakfast every day, enjoying a short break in the afternoon at the swimming pool, and the added bonus of afternoon tea must have added to the overall enjoyment of your stay. The perfect location with plenty of restaurants around is definitely a plus. Thank you for sharing your positive experience!
iamchiuman
Park Suite With City View
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 20, 2024
Enjoyed our stay at Winsuites. Exemplary service. Great value for money. Kind staff. Awesome location.
Response from Property: It sounds like you had a wonderful stay at Winsuites! Exemplary service, great value for money, kind staff, and an awesome location - those are all key ingredients for a memorable experience. Thank you for sharing your positive feedback! It's always great to hear when a hotel exceeds expectations.
Sambuga
Park Suite With City View
Stayed in May 2024
Couples
4 review
Posted on May 12, 2024
Good but staff not helpful. A bit worry when grab car came to pick up in front hotel.
Response from Property: I'm sorry to hear that you didn't find the staff helpful during your stay. That can definitely impact the overall experience. Concerns about transportation can add stress to your stay as well. It might be helpful to provide feedback to the hotel management about your experience with the staff, as they may appreciate the opportunity to improve their service. If you have any safety concerns about transportation, it's always a good idea to communicate with the hotel staff or use a trusted transportation service.
RaizerX
Premier Deluxe Room
Stayed in Apr 2024
Business travelers
6 review
Posted on Apr 14, 2024
Strategic location next to Ben Thanh market. Come with free buffet breakfast. But breakfast can be better. Shower hot water not good for me at 9th floor. Free mini bar is great just the beer if replace with saigon beer will be better. Overall is good to stay.
Response from Property: It sounds like you had a generally positive experience at the hotel, with its strategic location next to Ben Thanh market being a highlight. The inclusion of a free buffet breakfast is always a nice perk, although it sounds like there's room for improvement in the breakfast selection. It's unfortunate that the shower hot water wasn't up to par on the 9th floor, and perhaps adjusting the amenities in the free mini bar could enhance the experience further. However, despite these minor issues, it's good to hear that overall, you found it to be a good place to stay. Your feedback can be valuable for the hotel's management to consider for future improvements.
Guest User
Premier Deluxe Room
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Feb 7, 2024
Great service staffs and clean room. Good location too!
Response from Property: Dear Sir or Madam, Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management
Giselle Rico2
Premier Deluxe Room
Stayed in Dec 2023
Family
5 review
Posted on Mar 14, 2024
Awesome place with nice breakfast and good staff service. Next to Ben Thanh market
Response from Property: Dear Mr. Giselle Rico2,Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management
Anonymous User
Deluxe Room Without Window
Stayed in May 2024
Couples
2 review
Amazing
Posted on May 11, 2024
Great value for money hotel. Big shower, comfortable beds, good customer service, relatively good breakfast. Only thing, they could add more fruit options to the breakfast and better bread options. I’d stay here again!
Response from Property: It sounds like you had a generally positive experience at the hotel! Having a big shower and comfortable beds can really enhance the comfort of your stay, and good customer service is always appreciated. It's great that you found the breakfast to be relatively good overall, but adding more fruit options and better bread options could definitely improve the experience for guests with different preferences. Thank you for sharing your feedback, and it's wonderful to hear that you would consider staying there again!
Lionel Sin
Park Suite With City View
Stayed in Sep 2023
Couples
5 review
Outstanding
Posted on Sep 11, 2023
The room was exceptionally clean and pretty with a very good view. Money was all worth it!!! Location wise towards food, shopping Center and convenient store is very close by as well.
Response from Property: Dear Mr. Lionel,Warm greetings from Winsuites Saigon!Thank you for taking the time to share your experience about Winsuites Saigon! Your kind words about us would be a huge motivation for us to continuously improve our service in order to exceed guests expectations.For further information, please do not hesitate to contact us.And we are looking forward to welcoming you back to our hotel very soon!Yours sincerely,Winsuites Saigon Management
wison
Deluxe Room Without Window
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 28, 2024
awesome it is great place and service. they are all kind for us.
Response from Property: Dear Wison,Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience at Winsuites. It’s great to know that you enjoyed our place and services. Our team strives to be kind and helpful to all our guests, and your kind words mean a lot to us. We look forward to welcoming you back soon!Warm regards,
Dmesa
Park Suite With City View
Stayed in Aug 2023
Solo travelers
5 review
Outstanding
Posted on Aug 26, 2023
Down town, conveniently close to the tour bus station, surrounded by local restaurants. Nice view from the swimming pool which is on the 13 th floor. Stuff very friendly and helpful.
Response from Property: Dear Ms. Dmesa,Warmest greetings from Winsuites Saigon!First of all, we thank you for choosing our hotel for your stay in the city. We much appreciate your thoughtful comments, which will enable us to continuously enhance our offerings to better suit the needs of visitors. And we would be delighted to have you stay with us once more at any time. If you need any assistance, don't be afraid to get in touch with us.Thank you once again and we are looking forward to seeing you soon!Sincerely yours,Winsuites Saigon Management
Lim
Deluxe Room Without Window
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jun 9, 2024
Good spot. Functional. Great staff helpful and decent amenities.
Response from Property: Dear Lim,It sounds like you found a good spot for your stay! Functionality is key, and having a helpful staff and decent amenities can really enhance the overall experience. It's always nice when everything comes together smoothly during a trip.Kind regards,Winsuites Saigon Team
Wego
Premier Deluxe Room
Stayed in Oct 2023
Business travelers
17 review
Outstanding
Posted on Dec 2, 2023
Location is good. The hotel is clean and comfy.
Response from Property: Dear Mr. Wego,Warm greetings from Winsuites Saigon!Thank you for taking the time to share your experience about Winsuites Saigon! Your kind words about us would be a huge motivation for us to continuously improve our service in order to exceed guests expectations.For further information, please do not hesitate to contact us.And we are looking forward to welcoming you back to our hotel very soon!Yours sincerely,Winsuites Saigon Management
Guest User
Park Suite With City View
Stayed in May 2024
Couples
1 review
Very Good
Posted on May 15, 2024
Location is convenient and is located walking distance to Saigon Centre
Response from Property: Being conveniently located within walking distance to Saigon Centre must have made exploring the area really convenient for you. It's always a plus when you can easily access shopping centers and other attractions on foot. I'm glad to hear that the location worked well for you during your stay!