Bay Hotel Ho Chi Minh Reviews

Response from Property: Dear Ian WessonGreetings from Bay Hotel Ho Chi Minh and thank you for your feedback,We are more than thrilled to learn of your satisfaction during your last visit and rest assured that your comment will be shared with our team to show how they exceeded your expectation. In the meantime, all of us are looking forward to welcoming you back in the future,Sincerely,Ken TranFront Office Manager

Response from Property: Dear Wing Tsun Yip,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback,It is regretted that we have failed to live up to your expectation in regards of the room feature and the hotel facilites. Rest assured that your comment will be shared with relevant department head as we strive to serve you better on your next visit and we are all looking forward to welcoming you back in the not too distant future to re-gain your trust in the brand,Sincerely,Ken TranFront Office Manager

Response from Property: Dear valued guest,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback,We are terribly regretted to learn of the broken shower in your bathroom during your last visit and rest assured that your comment will be shared with relevant department head to rectify accordingly as we strive to serve you better on your next visit. Additionally, it is thrilled that other aspects of your stay did meet your expectation and we look forward to welcoming you back soon!Sincerely,Ken TranFront Office Manager

Response from Property: Dear valued guest,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing you overall experience. We are looking forward to welcoming you back soon,Sincerely,Ken TranFront Office Manger

Response from Property: Dear Đặng DuyênGreetings from Bay Hotel Ho Chi Minh,Thank you for sharing you overall feedback on your last visit .Rest assured that this is not the level of standard we adhere to and ensure that your concern will be shared and reviewed accordingly as we strive to serve you better on your next visit. In the meantime, we are all looking forward to welcoming you back soon!SincerelyKen TranFront Office Manager

Response from Property: Dear Kristina24,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing you overall experience. We are looking forward to welcoming you back soon,Sincerely,Ken TranFront Office Manger

Response from Property: Dear AndrewOng, Greetings from Bay Hotel Ho Chi Minh and thank you for your comment and kind patronage, It is true pleasure to make your last visit memorable while we look forward to welcoming you back soon, With regards, Ken Tran Front Office Manager

Response from Property: Dear valued guest,Thank you for staying with us at Bay Hotel Ho Chi Minh. We greatly appreciate the time you have taken to complete the online review,We appreciate the positive feedback you have provided regarding to room cleanliness along with the service provided and the breakfast quality. On the other hand, it is regretted that hotel location did not meet your expectation and rest assured that your feedback will be shared among relevant department heads as we strive to serve you better on your next visitApart from the above, I hope that you had an enjoyable stay with us and greatly appreciate your kind patronage. My colleagues and I look forward to welcoming you back to Bay Hotel Ho Chi Minh in the not too distant future. Kind regardsKen Tran Front Office Manager

Response from Property: Dear valued guest,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback,We regrettedly apologize for the inconvenience caused during your last visit and rest assured that your feedback will be escalated to relevant department heads as we endevour to avoid the same situation in the future. In the meantime, we look forward for a second chance to re-gain your trust in the brand,With regards,Ken TranFront Office Manager

Response from Property: Dear KELLIE&ROEL,Greetings from Bay Hotel Ho Chi Minh and thank you for your feedback,We would like to extend our apology for the shortfall as your last visit did not meet your expectation and hope that second chance could be given to re-gain your trust in the brand in the not too distant future,Sincerely,Ken TranFront Office Manager

Response from Property: Dear Nantenee chandran,Thank you so much for making the Bay Saigon your hotel of choice and sharing your review with us.Your comments are very encouraging for us all at the hotel knowing that your expectations were met and your time with us was comfortable and memorable.Thank you so much for your continuous support. I will be sure to share your compliments with the team for taking such great care of you. Our team will be very pleased that we delivered on our promise of providing you with a comfortable and memorable stay.It will be a pleasure to be your travel partner for your future visits to Saigon and we look forward to seeing you again soon.Safe travels ahead and kind regards,AIDEN TRANAssist. Front Office Manager

Response from Property: Dear valued guest,Greetings from Bay Hotel Ho Chi Minh and thank you for sharing your feedback,It is dissapointed to learn that the cleanliness and the breakfast service clearly did not meet your expectation and rest assured that your feedback has been escalated to relevant department heads as we strive to serve you better on your next visit. Apart from that, we are thrilled that other aspects made your last visit memorable. We look forward to welcoming you back soon! With regards,Ken TranFront Office Manager

Response from Property: Dear valued guest, Greetings from Bay Hotel Ho Chi Minh and thank you for your comment, It is true pleasure to make your last visit memorable while we look forward to welcoming you back soon, With regards,Ken Tran Front Office Manager