4 D, Thi Sách, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Silverland Jolie Hotel Guest Reviews
4.4/5
Very Good
67 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.0
Service4.7
Cleanliness4.5
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All reviews(67)
Positive reviews(63)
Reviews with photos/video(14)
Awesome stay(28)
Friendly owner(26)
Great location(15)
Negative reviews(4)
Matteo
Premier Room
Stayed in Sep 2024
Business travelers
6 review
4.7/5
Amazing
Posted on 20 Sep 2024
The hotel is nice, clean, and the staff is very polite and attentive. The location is very central, but being in a quiet road there’s basically no noise at night.
The only downside for me was the room: I booked a premier room with “city view” window… I think it is quite pointless to charge more for a room with window where what you can see in front of you is just a wall.
The swimming pool and bar on the rooftop are nice, even though the swimming pool has more the size of a bath tub. The gym is also very tiny: it is composed of two treadmills, a bench and a set of dumbbells (even though some weights are missing).
Response from Property: Jolie Xin Chào Matteo,Thank you for your detailed feedback and for choosing to stay with us. We’re pleased to hear that you enjoyed the cleanliness of our hotel, the service from our staff, and our central yet quiet location.We’re sorry to learn that the view from your room did not meet your expectations, and we appreciate your comments regarding the room category. We will review this to ensure that our descriptions are clearer for future guests. Additionally, we understand your concerns about the size of the pool and gym, and we value your input as we continuously work to improve our facilities.We hope to have the pleasure of welcoming you back and providing an even better experience in the future.Best regards,Mai Ngo (Ms.)Operation Manager
Mi’Lady
Premier Room
Stayed in Okt 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on 6 Okt 2024
Enjoyed my stay here it’s actually my second visit the staff are very kind and few meters to the centre of district one
Response from Property: Jolie Xin Chào Mi’Lady,Thank you for choosing to stay with us again and for sharing your experience! We’re delighted to hear that you enjoyed your stay and that our team made you feel welcome. Our proximity to the center of District 1 is indeed a great advantage, and we’re glad you found it convenient.We look forward to welcoming you back for a third visit soon!Best regards,Mai Ngo (Ms.)Operation Manager
Johnny1974
Premier Room
Stayed in Mar 2024
Solo travelers
21 review
4.0/5
Very Good
Posted on 30 Mei 2024
The hotel makes very good impression on photos and when you are in the lobby. The decoration and furniture are really not cheap and look impressive. The breakfast also was good and the staff was polite. But once you are in the room you understand that paying such a price for extreamely limited space, window to nowhere and total absence of soundproofing was not wise as you can get it at a half price easily almost next door.
Peter Leblanc
Deluxe Double Or Twin Room (No Window)
Stayed in Jun 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on 16 Agt 2024
Perfect hotel with high tea afternoon breakfast buffet is amazing good, friendly staff and very spacious clean rooms. Big plus rooftop bar
Response from Property: Jolie xin chào Peter Leblanc,Thank you for choosing Silverland Jolie Hotel and taking your valuable time to tell us your experience during your recent visit.Providing excellent services with heart is a goal we are always focused on. It is always a pleasure to welcome you to Vietnam and to the Silverland Jolie Hotel. Your positive comments have been passed on to entire of our team. It really inspires us to strive harder every day in servicing our guests GREAT SERVICE GUEST LOVE. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon.Sincerely,Minh Phuong Le ( Ms.)Operation Manager
Guest User
Premier Room
Stayed in Mar 2024
Couples
7 review
4.5/5
Great
Posted on 15 Mar 2024
We had a great stay in Silverland Jolie. Friendly and helpful staff and a pretty good breakfast. The rooftop pool is very small and warm though, but suitable for relaxing for a hour or so after coming back from the city. Would recommend to have a look at the other Silverland hotels.
Guest User
Junior Suite
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on 7 Apr 2024
The Room are large and quiet, the breakfast is nice. The staff is so kind. Recommend!
Austinvu
Deluxe Double Or Twin Room (No Window)
Stayed in Agt 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 11 Sep 2024
Great location, warm and friendly staffs
Response from Property: Jolie Xin Chào Austinvu,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Mai Ngo (Ms.)Operation Manager
Carlo
Deluxe Double Or Twin Room (No Window)
Stayed in Jan 2024
Couples
8 review
4.0/5
Very Good
Posted on 18 Jan 2024
Not a fancy one but ok for a couple of days. Price/quality ratio absolutely ok!
GorGor
Premier Room
Stayed in Apr 2023
Business travelers
6 review
4.5/5
Great
Posted on 9 Jun 2023
Very nice front desk staff and manager Jacquline is extremely helpful. All is wonderful during my stay. The roof floor bar is exquisite good to have evening drink there.
BUSHTH
Premier Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 28 Jul 2024
Hotel is very good for Business trip
Response from Property: Jolie xin chào BUSHTH,Thank you for choosing Silverland Jolie Hotel and taking your valuable time to tell us your experience during your recent visit.Providing excellent services with heart is a goal we are always focused on. It is always a pleasure to welcome you to Vietnam and to the Silverland Jolie Hotel. Your positive comments have been passed on to entire of our team. It really inspires us to strive harder every day in servicing our guests GREAT SERVICE GUEST LOVE. Again, thank you so much for providing your valuable feedback and we hope that your travels will bring you back to stay with us soon.Sincerely,Minh Phuong Le ( Ms.)Operation Manager
Guest User
Junior Suite
Stayed in Apr 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on 5 Mei 2024
Central location, very courteous service.
Anonymous User
Junior Suite
Stayed in Jul 2023
Couples
10 review
4.2/5
Very Good
Posted on 16 Jul 2023
Overall a good stay. Hotel was not far from the attractions of D1, relatively quieter (few vehicles pass by) & a convenience store is just opposite of the hotel, which was great.
Room wise, I would suggest not to expect too much. The room we got was of a different layout from pictures attached, for a suite room, I would say it's on the smaller side. In addition, the layout of towel/clothes hook on the walls can be placed better. One of the hook was placed right at the wall area of exiting the bathtub, my partner got a small bleeding swell after hitting against it. Small issue, but can be avoided.
If safety is a high priority, I would suggest going for another franchise hotel. Silverland Jolie does not have lifts with keycard only access and a front desk agent had mentioned our room number out loud in the lobby mid conversation. Hopefully the latter is an isolated situation.
Bell boy was always alert and assists with doors/lifts/luggages, which was much appreciated! Other staffs are also relatively quick to accede requests, i.e. housekeeping.
T-Style
Premier Room
Stayed in Nov 2023
Solo travelers
6 review
4.0/5
Very Good
Posted on 29 Nov 2023
I am satisfied, will come back to stay at the restaurant.
Guest User
Premier Room
Stayed in Sep 2023
Couples
20 review
4.0/5
Very Good
Posted on 19 Des 2023
good hotel, price is good, location is good. good choice to visit city
Andrewong2024
Junior Suite
Stayed in Apr 2023
Couples
8 review
3.5/5
Posted on 12 Apr 2023
Love the location. We booked the junior suite. Nice size but the condition was abit dated. Staff were pleasant and helpful. Also nice rooftop bar, though small.