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Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.7
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All reviews(36)
Positive reviews(25)
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Negative reviews(8)
Guest User
Deluxe Room With Balcony
Stayed in Aug 2024
Business travelers
6 review
3.0/5
Posted on Aug 11, 2024
I book this hotel but when reach there they said is fully booked. so the arrange me to opposite hotel named Diamond Hotel.
i am ok.
Guest User
Family Suite
Stayed in Aug 2024
Family
4 review
1.5/5
Posted on Aug 24, 2024
Receptionists both night and day time are very helpful, but manager so bad. I come here with my family booking for 4 people stay in family room, then 2nd night, my dad and sister come more, I have ask to stay together and pay for extra people. Manager said ok, to add extra 2 people, pay 400,000VND to stay together or pay for another standard room 600,000VND for 2 paxs. And I can pay by cash for family Room is 1,100,000VND excluding Breakfast, then I check in Trip.com, it is just 41$ (about 1,050,000VND) for 4paxs including breakfast. I try to negotiate if he can discount for us cos I gonna stay at lease 1 week here, he said he can’t. He said I can booking via online. I agree with him cos online is cheaper than pay by cash, so I prefer to choose which way is save money. Then I confirm him if my dad and sister come, I just pay 400,000VND. He did agree with my question.
When late evening, my Dad arrive, I do pay 400,000VND, and my dad and sister go to room. 5min later, I was informed that manager not approved to stay. I need to book another room. Due to I book online, he didn’t get full cost. So wanna get more profit.
Then I check online, it is 22$(about 570,000VND) including tax for standard room with breakfast, so I told receptionist, even that kind of a liar business, but I can booking one more room cos my dad arrive and late evening already and we already paid for family room already. I pay one more room to stay together. I decide to book via online again, since it is cheaper than pay by cash. At the meantime, the manager call receptionist, receptionist told him that I prefer to book via online. At that time, when I confirm to booking, suddenly cost change. From 22$ to 27$(680,000VND) excluding Breakfast. That is such bitches VN manager can do for customer. I suspect that he go to change cost in Trip.com immediately to force me to pay by cash.
That is such a bad behavior of business especially to challenge with customer.
Response from Property: Dear SirYou have booker 1 family room only 4 people, but you whan to stay 6 people we discout for your only extra 15$ 2 people but you not ok ,than you get 1 more room only 25$ for 2 peoplewe dont have prolem you have prolem 2 people more
Bao Hung
Superior Room
Stayed in May 2023
Other
5 review
3.5/5
Posted on May 14, 2023
The receptionist will not tell u the time of breakfast, so if u think it should be until 10 am, oops u lost ur free breakfast, only 9am. I will not book here again.
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The experience was much better than when I checked in in 2019! The guy at the front desk waited for me to check in until two or three in the morning, and the girl introduced a good place for spying
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Guest User
Family Suite
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 24, 2024
It's good, guys. It's worth it. The cost-effectiveness is not bad. It's not special, but it does the basics. It's just a regular thing. I use it for a long time to get coins, so it's just okay.
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Response from Property: thanks your stay
Farrah0413
Superior Room
Stayed in Aug 2024
Business travelers
5 review
3.2/5
Posted on Aug 24, 2024
The room is smaller than expected, but it's enough if you're not picky. The soundproofing of the room is not very good. If you are afraid of noise, ask for a high-rise room. The breakfast restaurant is very simple, either bread or noodles. It's too simple to eat buffet. The quilt of the bed is changed every day, but it's still sticky. The average price of accommodation in Vietnam is not low. If you want something slightly better, you should book a hotel above 500 next time.
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Guest User
Deluxe Room With Balcony
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Generally speaking, it is quite good and very suitable for exhibitors to live in.
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Guest User
Superior Room
Stayed in Mar 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Mar 23, 2024
The room is quite simple. Breakfast is a self-selected menu, which is okay. The hotel is quite small and quite close to the convention and exhibition center. If you are greedy for cheap, consider staying here if you are participating in an exhibition.
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Response from Property: thanks your stay
seog jin
Junior Suite
Stayed in Jun 2024
Solo travelers
2 review
3.5/5
Posted on Jun 11, 2024
It was good value for money. It looks old, but it was quiet and nice.
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Guest User
Deluxe Room With Balcony
Stayed in May 2024
Business travelers
3 review
4.5/5
Great
Posted on May 7, 2024
The hot water worked well and there was no smell in the room, which was nice.
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Response from Property: THANKS YOỦR STAY!
Guest User
Superior Room
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The environment is nice and the service attitude is very good.
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불량알콜
Superior Room
Stayed in Aug 2024
Solo travelers
9 review
3.2/5
Posted on Aug 17, 2024
Good value for money. Breakfast is delicious.
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Guest User
Superior Room
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Quite close to the exhibition. Good service. The room is a bit small.
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Response from Property: Thanks your stay and see you soon
Ludaodao
Superior Room
Stayed in Mar 2024
Business travelers
12 review
4.2/5
Very Good
Posted on Apr 27, 2024
Overall it's OK, Vietnam accommodation is average value for money
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Response from Property: thanks sir
Guest User
Deluxe Room With Balcony
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 28, 2023
I stayed well and had a good rest. It was a pleasant trip.
There is an elevator and access is good.
There are also many restaurants nearby....