38-40-42-44-46 33 Street, Binh Tri Dong B W, Binh Tan dist, Bình Tân, Ho Chi Minh City, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Truc Huyen Hotel Guest Reviews
4.1/5
Very Good
21 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.6
Cleanliness3.8
Filter by:
Sort by:
All reviews(21)
Positive reviews(19)
Reviews with photos/video(5)
Negative reviews(2)
Michael
Standard Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 28, 2024
Mr. Gan and his wife provided excellent service at a reasonable cost. The reception staff were also very helpful.
Response from Property: Dear Mr/Ms. MichaelWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Truc Huyen Hotel
Dang_jp
Standard Room
Stayed in May 2024
Couples
3 review
2.2/5
Posted on May 30, 2024
Facilities are very poor.
Response from Property: Dear Mr/Ms. Dang_jp,We are deeply sorry to learn about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconveniences caused. We take your feedback seriously and are committed to addressing the issues you've raised with utmost urgency. Rest assured, we will be making the necessary improvements to ensure a much better experience for our future guests. We would appreciate another opportunity to host you and demonstrate the true level of service we aim to provide.Kind regards,Truc Huyen Hotel
miyabi2024
Standard Room
Stayed in Mar 2024
Couples
13 review
4.0/5
Very Good
Posted on Apr 3, 2024
I hope that various improvements will be made to make the hotel a more appealing one.
The ticking wall clock disturbs sleep so please remove it or replace it with a silent one.
I would like the rusty kettle to be replaced with a new one.
This time, the room had no windows, so the humidity from the shower room got into the room and the noise got louder when you tried to ventilate the room, which was a bit difficult.
In the morning, it was great to have a coffee at a table on the landing as you left the room, with the park right in front of you.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Miyabi,We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Truc Huyen Hotel
Guest User
Superior Window
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The room is clean and tidy with complete facilities. There are many delicious restaurants nearby.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms.We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Truc Huyen Hotel
Guest User
Superior Window
Stayed in Jan 2024
Business travelers
3 review
4.5/5
Great
Posted on Jan 4, 2024
I didn’t go to the front desk to inform me about cleaning, but they didn’t do it😿
Original TextTranslated by Google
Response from Property: Dear Mr/Ms. Thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about clean the room have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.Sincerely,Truc Huyen Hotel
rika
Superior Window
Stayed in Nov 2023
Family
1 review
3.7/5
Posted on Nov 27, 2023
The hotel has an elevator and is close to the main road so it's quite convenient
Original TextTranslated by Google
Response from Property: Dear Valued Customer, We sincerely thank you for your valuable review. The compliments from our customers are a testament to the dedication and efforts of our team. We are proud of your positive comments and committed to maintaining the highest standards of service. It is an honor for us to host you, and we look forward to the opportunity to welcome you for another wonderful stay. Sincerely, Truc Huyen Hotel
Guest User
Executive Queen Room
Stayed in Mar 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Very beautiful hotel, really nice
Original TextTranslated by Google
Response from Property: Dear Mr/Ms.We extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Truc Huyen Hotel
LêQuốc Thái
Standard Room
Stayed in Jan 2023
Solo travelers
4 review
2.7/5
Posted on Jan 15, 2023
The hotel is quite nice but the equipment is a bit old, the staff attitude needs retraining
Original TextTranslated by Google
Phúc Khang Lê Nguyễn
Standard Room
Stayed in Sep 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 11, 2022
The room is cool and clean with a super-speed hot water dryer in general, it's too good
Response from Property: Dear Mr/Ms. Aresen,Thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.Sincerely,Truc Huyen Hotel