Cozi 5 Hotel & Apartment Reviews
Cozi 5 Hotel & Apartment
R4-54-55, Hung Gia 2 Quarter, Phu My Hung Urban Area, Tan Phong Ward District 7, Tân Phong, Ho Chi Minh City, VietnamView Hotel Details
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1 night
Cozi 5 Hotel & Apartment Guest Reviews
3.8/5
Good
38 review
Verified reviewsLocation4.0
Amenities3.8
Service3.7
Cleanliness3.9
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All Reviews(38)
Positive reviews(33)
Reviews with photos/video(4)
Awesome stay(6)
Friendly owner(5)
Negative reviews(5)
Yes Yeshua
Twin Room
Stayed in Jun 2024
Solo travelers
21 review
Posted on Jun 7, 2024
Furniture needs replacement. Staff needs understanding of basic hospitality. Bathroom has moulds.
Response from Property: Thank you Mr. D,We were very surprised to read your review about the staff. I thought my staff was very professional when you threw the room card straight at her when checking out but she still calmly said thank you. You texted her that no foreigners will travel to Vietnam again because of employees like her, she was hurt and cried a lot. She is a woman, and a human being, she does not deserve to be treated like that.First you ruined your towels by wiping your food with them, think about it if you went to a 5* hotel they wouldn't charge you for that? And the female staff is very nice when she thinks you don't have enough napkins, she talked to you if you don't have enough napkins we are ready to provide napkins 247. It's a normal conversation between guests and staff but it seems to have hurt you and made you feel uncomfortable, right? If you were upset by a sincere contribution, we sincerely apologize again.Secondly, we believe that NO 60-year-old guest who has saved 1 million Vietnamese people would commit actions such as smearing food on bed sheets, hiding slippers in the closet, or smearing dirty things on the bidet. That's so childish!Last but not least. i hope you understand that everyone works hard for the life, dont use the money to put other life harder With all due respect we just want to say good luck with your travels. you havent paid yet 1 bottle of water and a laundry fee, but its free for you as a thank you for staying at the hotel. We hope we will not see each other again!
IKBUM LEE
Deluxe Room
Stayed in Feb 2024
Solo travelers
4 review
Amazing
Posted on Mar 3, 2024
It was a good location and was reasonably priced. I will probably book this mini hotel again.
If someone want to stay eco conditions, recommendable.
Response from Property: Thank you so much for staying at our hotel. its so touched to read the review. Thank you again, wish you all the best!
Guest User
Standard Room
Stayed in Dec 2023
Couples
1 review
Very Good
Posted on Dec 19, 2023
The room was a good size and had everything we needed for a one night stay. Good communication via fb chat when we needed it and friendly welcome despite the unsociable hour.
Response from Property: Thank you for staying at Cozi 5 hotel. We are happy to receive your good review. Have a good day!
Irina
Standard Room
Stayed in Oct 2023
Solo travelers
2 review
Outstanding
Posted on Oct 7, 2023
All was great, really enjoyed my stay here! I would love to come back again :) Also the staff are very friendly!
Response from Property: Thank you for staying at Cozi 5 Hotel, we are grateful for your review. We are so much blessed that you re-booked our hotel so many days. Wish you all the best Irina＜3
we love you. This girl was staying at our hotel, she was very polite and her room was very clean.
Guest User
Deluxe Room
Stayed in Dec 2023
Business travelers
3 review
Amazing
Posted on Dec 17, 2023
It’s comfortable hotel and nice location
Response from Property: Thank you for your honest review, we are very grateful for your contributions to the hotel.
junn
Deluxe Room
Stayed in Mar 2024
Business travelers
3 review
Posted on Mar 10, 2024
Clean more/ no quiet
Response from Property: We are very sorry that you had a bad experience at the hotel. We will try to improve better quality
Guest User
Standard Room
Stayed in Mar 2024
Solo travelers
5 review
Very Good
Posted on Mar 31, 2024
It was nice there
Response from Property: Thank you so much for staying at our hotel.
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
23 review
Posted on Apr 28, 2024
baaaad
Response from Property: Thank you for staying at Cozi 5 Hotel
Guest User
Deluxe Room
Stayed in Mar 2023
Other
1 review
Outstanding
Posted on Mar 10, 2023
very nice
Response from Property: Thank you for choosing to stay at Cozi 5 Hotel. We are very happy to serve you. We have nothing to expect unless to see you again. Thank you so much!
GuJason
Standard Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 10, 2024
The lady boss is very friendly, the price is very affordable, the service attitude is good, and she gave me a lot of assistance during my travels. I have stayed here many times and recommended it to my friends.
Original TextTranslated by Google
Response from Property: Thank you very much for coming back to our hotel.
Yong Jin
Cinemax Room
Stayed in May 2024
Couples
2 review
Posted on May 13, 2024
It's the worst. I reserved a cinema room.
The room smells really bad. There are big cockroaches crawling around in the mold and the rotten smell in the refrigerator is not refreshing.
All facilities are moldy and outdated.
The beam projector has poor image quality so you can't see it and water comes out in a stream, which is really the worst.
Hot water doesn't come out properly.
The staff is also very unfriendly. I'm really angry
I couldn't stand it anymore. I came out. I can't sleep with cockroaches. In the end, I booked somewhere else.
Never go, I warned you.
I really regret it
Don't ever go, I warned you.
Đừng bao giờ đi, anh đã cảnh báo bạn.
Original TextTranslated by Google
Response from Property: Dear Mr LEE YONG and Ms NGUYEN DOAN THANH TRUC,We are truly sorry for the bad experiences you have been, because this is Vietnam's rainy season, that day is pet-control day, we are truly sorry that we did not predict that the amount of insecticide would work so quickly. We just do our best to serve you. We wish you could reflect on the quality of the service right away so we can upgrade your room. When we went up to check the room, other than left over food, we didn't see anything. it would be wonderful if you could have told me sooner
Guest User
Deluxe Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Apr 3, 2024
I really liked the hotel. Very clean. Located in a quiet area. There are two large shopping centers in the area.
Original TextTranslated by Google
Response from Property: Nice to meet you, we are honored to receive your honest comments, have a nice day, thank you for staying at our hotel.
GiaosuChu
Twin Room
Stayed in Jan 2024
Business travelers
11 review
Posted on Jan 21, 2024
The hotel is located in the alley opposite Phu My Hung Sky Garden 3. There is a Chinese restaurant about 10 meters away, as well as some entertainment venues such as pubs, massage parlors, etc.
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel
Guest User
Standard Room
Stayed in Mar 2024
Solo travelers
5 review
Outstanding
Posted on Mar 26, 2024
The price is right and the environment is good
Original TextTranslated by Google
Response from Property: Thank you so much for staying at our hotel. See you next time!
여행 전문가
Standard Room
Stayed in Dec 2023
Family
8 review
Outstanding
Posted on Jan 7, 2024
We had it early in the morning and they welcomed us kindly.
Original TextTranslated by Google
Response from Property: Thank you for your good reviews about our hotel. Even though our hotel is a bit old and the cheapest in Phu My Hung, but we always welcome all guests with all our hearts. we treat everyone as old friends, who return home after long time no see. thank you very much, your good review has helped us be motivated to work more enthusiastically in times of world economic downturn. Wish you all the best Phoenix- Manager