Popular Renaissance Hotels in Ho Chi Minh City

Recommended
Price
Star Rating
Guest Rating
Distance

Latest Hotels Reviews for Ho Chi Minh City

Renaissance Riverside Hotel Saigon

Renaissance Riverside Hotel Saigon

4.3/5125 Reviews
Nguyen Hue Walking Street
The facilities are good. The staff are very polite and provide very good services. However, I booked two rooms for my family and I have explicitly wrote in my request to have two rooms connected to each other when I booked the room in trip.com. However, when I checked in , the hotel provided two rooms which is not close to each other. My comment to trip.com is that I saw river view for R-club class room in pictures showing in trip.com web site and so I booked the R-club room even the price for the room is higher. However, when I checked in, the counter staff told me that the room I booked is city view only. I really felt unhappy. I wrote to trip.com of my concerned, the reply from trip.com was said that they referred my request to the hotel only and in fact, trip.com did not do anything to fight for me of my requests. Finally, the hotel was only agreed to change one room for us so as to make two room connected.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.